Recovery Audit Analyst Jobs in New Rome, OH (NOW HIRING)

About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. About ExpressExpress is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. About BonobosOur Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at www.bonobos.com. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before.

POSITION OVERVIEW

The Trade Compliance Auditor is a dual-function role that provides critical audit and analytical support to the trade compliance department. This role combines compliance auditing with data analytics to ensure data integrity across all trade systems and using analytics to drive compliance and identify cost recovery opportunities. This position conducts regular internal audits of customs entries, FTZ entries, HTS classification records and balances to verify accuracy and compliance. The auditor manages data reconciliation between the ERP/FTZ systems and leverages analytics to transform complex data into actionable insights, helping the company maintain compliance, optimize duty savings, and continuously improve processes. In addition, the auditor will assist in development of tools needed to track performance of supplier related auto-classification.

KEY RESPONSIBILITIES

• Perform comprehensive internal audits of customs entries, verifying the accuracy of HTS classification, declared value, country of origin, and partner government agency (PGA) data
• Conduct regular audits of FTZ inventory and transactions, reconciling physical and digital records to ensure adherence to CBP's Inventory Control and Recordkeeping System (ICRS) requirements
• Analyze inventory data, including balances, adjustments, and movements, to identify discrepancies, investigate root causes, and recommend corrective actions
• Develop, track, and report on key performance indicators (KPIs) for compliance and FTZ operations
• Utilize data analysis to proactively identify duty savings opportunities, such as duty drawback eligibility, free trade agreement (FTA) applicability, and inverted tariff benefits
• Automate compliance reporting where possible and support the Trade Compliance Manager in preparing all data-driven reports for management and CBP
• Serve as the data expert during internal and external audits, providing a clean and organized audit trail to demonstrate "reasonable care"
• Collaborate with the Trade Compliance Senior Specialist to audit supplier performance on the auto-classification process, ensuring data is entered accurately and timely
• Develop and implement data tracking tools to monitor supplier compliance metrics (i.e. on-time submission), providing data-driven feedback to the internal team
• Assist in the development of audit procedure
• Support special projects as assigned

REQUIRED EXPERIENCE & QUALIFICATIONS

• Bachelor's degree in Business, Data Analytics, or a related field
• 3-5 years of experience in data analysis, inventory control, internal auditing, or trade compliance roles. 2+ years in trade compliance or supply chain preferred
• Knowledge of FTZ systems preferred
• Proficient in systemic inventory reconciliation
• Strong understanding of U.S. Customs regulations and FTZ record-keeping and import processes
• Exposure to vendor management desired
• Experience in vendor performance tracking is a plus
• Experience with ACE (Automated Commercial Environment) data and reporting is preferred
• Proficiency in Excel and data analysis tools
• Knowledge of audit sampling techniques
• Understanding of internal controls
• Familiarity with compliance frameworks

CRITICAL SKILLS & ATTRIBUTES

Analytical Capabilities:

• Ability to manage large datasets
• Advanced problem-solving and root cause analysis
• Data Analysis and reporting skills
• Variance detection and reconciliation
• Process mapping and optimization
• Vendor performance tracking and reporting

Technical Competencies:

• Advanced Excel including pivot tables and formulas
• Data visualization capabilities
• Documentation and workpaper skills
• Report writing and presentation
• Basic understanding of systems integration

Leadership Abilities: 

• Ability to work independently and build processes from the ground up
• Change management capabilities

Communication: 

• Ability to translate complex data into actionable insights for management
• Clear and concise documentation and reporting
• Ability to present findings effectively
• Diplomatic approach to sensitive issues
• Collaboration with multiple stakeholders
• Ability to explain technical concepts simply

Personal Attributes:

• Exceptional attention to detail
• Self-directed and proactive
• Strong organizational skills
• Continuous improvement mindset
• Ability to manage multiple priorities

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Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.