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Recovery Agent Jobs in Indiana (NOW HIRING)

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Recovery Agent information

See Indiana salary details

$19.7K

$40.4K

$71.2K

How much do recovery agent jobs pay per year?

As of Aug 29, 2026, the average yearly pay for recovery agent in Indiana is $40,407.00, according to ZipRecruiter salary data. Most workers in this role earn between $26,716.00 and $48,277.00 per year, depending on experience, location, and employer.

What is a recovery agent?

Recovery Agents are professionals responsible for locating and repossessing assets, such as vehicles or property, from individuals or businesses that have defaulted on loan or lease agreements. Their work involves tracking down assets, negotiating with borrowers, and following legal procedures to recover items on behalf of lenders or financial institutions. Recovery Agents must be knowledgeable about relevant laws and maintain ethical conduct while performing their duties. They often work for repossession companies, banks, or other financial organizations.

What are the key skills and qualifications needed to thrive as a recovery agent, and why are they important?

To thrive as a Recovery Agent, you need strong negotiation skills, attention to detail, and knowledge of relevant laws and regulations, typically supported by a high school diploma or equivalent. Familiarity with skip tracing software, repossession management systems, and sometimes a repossession license are commonly required. Excellent communication, resilience, and conflict resolution skills help Recovery Agents manage challenging situations and interact professionally with clients and debtors. These skills and qualifications ensure effective asset recovery while maintaining legal compliance and safeguarding the company's reputation.

What are some common challenges recovery agents face when contacting clients, and how can they overcome them?

Recovery Agents often encounter challenges such as unresponsive clients, difficult negotiations, or resistance to repayment. Effective communication, empathy, and strong negotiation skills are essential to build rapport and encourage clients to cooperate. Leveraging technology and adhering to legal and ethical guidelines also help in maintaining professionalism and successful recoveries. Continuous training and support from the team can further equip agents to handle challenging situations and achieve their targets.

What is the difference between Recovery Agent vs Bail Bondsman?

AspectRecovery AgentBail Bondsman
Required CredentialsNone or minimal licensing, some states require licensesState-specific licensing and bonds
Work EnvironmentFieldwork, investigating and recovering assets or personsOffice-based, posting bail and managing bonds
Industry UsageUsed in debt collection, asset recovery, and skip tracingUsed in the criminal justice system for bail

Recovery Agents and Bail Bondsmen both operate within the legal and debt recovery industries, but their roles differ significantly. Recovery Agents focus on locating and recovering assets or individuals, often requiring investigative skills. Bail Bondsmen, on the other hand, post bail to secure the release of defendants, primarily working within the criminal justice system. While some credentials may overlap, their primary functions and work environments are distinct.

What are the duties of a recovery agent?

A recovery agent is responsible for locating and recovering assets or collateral, such as vehicles or property, often for lenders or financial institutions. They may conduct investigations, negotiate with debtors, and use tools like skip tracing to locate individuals or assets, typically working in compliance with legal and regulatory standards.
Infographic showing various Recovery Agent job openings in Indiana as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $40,407 per year, or $19.4 per hour.

Account Coordinator, Repo Team (M-F, 8-5 EST)

Carmel, IN • On-site, Remote


OPENLANE
Manufacturing • 1 - 5K employees

7.8

Company rating: 7.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

3rd of 19 rated auctioneers

People enjoy working here

Good employer

Paid breaks


$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.
We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles.
We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.
Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers' experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.
What We Offer:
  • Competitive pay
  • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
  • Immediately vested 401K (US) or RRSP (Canada) with company match
  • Paid Vacation, Personal, and Sick Time
  • Paid maternity and paternity leave (US)
  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
  • Robust Employee Assistance Program
  • Employer paid Leap into Service Day to volunteer
  • Tuition Reimbursement for eligible programs
  • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
  • Company culture of internal promotions, diverse career paths, and meaningful advancement

Who We Are:
PAR North America is the leading nationwide provider of vehicle transition services including recovery management, skip tracing, compliance, remarketing, and title services. We are employee-driven with an environment that creates opportunities for growth and development.
What We're Looking For:
The responsibility of the Account Coordinator, Repo position is to develop and maintain strong customer service and managerial skills and support their respective team in every aspect of PAR North America's business. The Account Coordinator, Repo must provide excellent customer service to all clients, recovery vendors, and customers.
What You'll Do:
  • Maintain excellent customer service, strong telephone support, and the ability to answer or research the answers to internal and external customers.
  • Identify issues as they arise, facilitate a solution, escalate as needed, and follow up to confirm resolution.
  • Review and manually report all incoming recoveries received within the internal queue
  • Follow up on fee approvals with clients for the recovery vendors in order to start actively running accounts
  • Follow up on voluntary assignments to ensure the recovery vendor has everything needed to secure the vehicle
  • Review with clients to confirm the lien on a vehicle at the request of the recovery vendor to avoid wrongful repossessions
  • Review and process recoveries and handle all additional client requests related to recovery operations.
  • Monitor and process accounts in all internal system queues as directed.
  • Act as liaison between client and recovery agent.
  • Utilize knowledge of multiple computer systems, such as the internal operating system, Google applications, third-party vendor systems, and integration partner systems.
  • Maintain a high level of accuracy and productivity in all daily activities.
  • Perform other duties as directed by PAR Management.

Nice To Have's:
  • Excellent organizational and communication skills. Must be able to communicate verbally and effectively in writing.
  • Competent office skills are required. Daily use of Google applications such as Gmail, Docs, and Sheets
  • Implement and assure adherence to all company policies and procedures.
  • Demonstrate a commitment to stated values and business ethics.
  • Exhibit professional excellence and consistently work as a teammate, supporting other members of the team.

Must Have's:
  • High School Diploma or equivalent is required. Bachelor's degree preferred.
  • Previous customer service, recovery, collections, or remarketing experience is preferred.

Sound like a match? Apply Now - We can't wait to hear from you!
Compensation Range of
Hourly: $19.00 - $19.00 USD


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