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Recovery Agent Manager Jobs in Florida (NOW HIRING)

TPI Global Solutions

Asset Recovery Agent

Orlando, FL · On-site

Title: Asset Recovery Agent Duration: 12 months Contract Location: Orlando, FL - Hybrid work ... Evaluate customer accounts to ensure adequate security deposits and manage deposit adequacy and ...

TPI Global Solutions

Asset Recovery Agent

Orlando, FL · Hybrid

$1/hr

Title: Asset Recovery Agent Duration: 12 months Contract Location: Orlando, FL - Hybrid work ... Evaluate customer accounts to ensure adequate security deposits and manage deposit adequacy and ...

New

Boeing

Procurement Agent Manager

Hialeah, FL · On-site

Procurement Agent Manager Company: Boeing Distribution, Inc. Boeing Global Services (BGS ... Agree on recovery plans where needed. * Resolve supplier discrepancies (quantities, paperwork and ...

Boeing

Procurement Agent Manager

Hialeah, FL · On-site

Procurement Agent Manager Company: Boeing Distribution, Inc. Boeing Global Services (BGS ... Agree on recovery plans where needed. * Resolve supplier discrepancies (quantities, paperwork and ...

Boeing

Procurement Agent Manager

Hialeah, FL · On-site

Procurement Agent Manager Company: Boeing Distribution, Inc. Boeing Global Services (BGS ... Agree on recovery plans where needed. * Resolve supplier discrepancies (quantities, paperwork and ...

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Recovery Agent Manager information

What does a recovery agent manager do?

A recovery agent manager oversees teams responsible for recovering assets, such as collateral or unpaid debts, often in the context of loan or credit recovery. They coordinate recovery efforts, ensure compliance with legal and company policies, and may use specialized tools or software to track progress and manage personnel. Strong leadership, knowledge of collections processes, and relevant certifications are typically required for this role.

What skills do you need to be a recovery agent manager?

A recovery agent manager needs strong leadership, communication, and organizational skills to oversee recovery operations effectively. Knowledge of debt collection processes, legal regulations, and experience with recovery tools or software are also important for success in this role.

What are the most commonly searched types of Recovery Agent jobs in Florida?

The most popular types of Recovery Agent jobs in Florida are:

Asset Recovery Agent

Orlando, FL • On-site

TPI Global Solutions
See more jobs at TPI Global Solutionsexternal

Other

Posted 4 days ago

Job description

Title: Asset Recovery Agent Duration: 12 months Contract Location: Orlando, FL – Hybrid work schedule - 2 days remote Mondays & Fridays & 3 days in office (T-Th) or additional days based on business need. Position Description Performs various collections tasks, identifies process improvement opportunities, and tracks and reports on completed activities and KPI’s to ensure OUC’s financial risk is minimized. Evaluate customer accounts to ensure adequate security deposits and manage deposit adequacy and bill-up through various methods Monitor collection and severance processes based on financial and credit analysis of both residential and commercial accounts Act as liaison with outside collection agencies for account data, invoice reconciliation and other customer needs Contact customers by mail, email, or telephone, regarding delinquent accounts that require special handling Audit payment plans and payment arrangements based on established guidelines and maintain monthly reporting Coordinate the write-off process from initiation to completion Make recommendations for process improvements within Credit and Collections Understand, interpret and explain company policies and procedures relating to collection, severance and write off processes and the action related to each Process Bankruptcy requests for OUC service accounts, this includes communication with internal and external attorneys, handle deposits, and account set up; this may also require appearance in bankruptcy court Participate in various projects, committees, and testing of new initiatives/programs or other special assignments Perform other duties as assigned. Skills Required Working knowledge of all, but not limited to, the following: Bill evaluation Payment plan and payment arrangement set up Process and procedures handbooks, training materials, and service request forms Software Application (i.e., CC&B, , OneView, MDM, Lexis Nexis, Experian, Pacer, Cognos, Power Bi) Familiarity with all, but not limited to the following: Equipment (i.e., Hi Path Phone System) Related industry, organizational and departmental policies, practices and procedures; legal guidelines, ordinances and laws Strong written, verbal, and interpersonal communication skills Excellent analytical skills to work with delinquent accounts and analyze account financial data, identify problems/opportunities, interpret policies, and propose solutions Good negotiation skills to address payment plans and repayment Make arithmetic computations using whole numbers, fractions and decimals and percentages Proficient in Microsoft Office Suite (Outlook, Word, Experience Required Customer Experience & Sales Action Oriented Attention to Detail Being Resilient Customer Focus Nimble Learning Resourcefulness Utility experience Education Required High School Diploma or GED Minimum of three (3) years of: o collections/asset recovery o and/or call center experience Experience in a utility call center, preferred.

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