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Recipient Rights Jobs in Summerville, SC (NOW HIRING)

RECEPTIONIST

Charleston, SC

$14.75 - $19.50/hr

Receives deliveries and routes them to proper recipient. * Schedules and maintains records for ... For more information, visit Employee Rights Under the Family and Medical Leave Act Employee ...

Recipient Rights information

What are some common challenges faced by Recipient Rights Officers in ensuring compliance within healthcare organizations?

Recipient Rights Officers often encounter challenges such as balancing advocacy for individuals with mental health needs while ensuring organizational policies are followed. Addressing complaints impartially can be complex, especially when navigating sensitive issues or potential conflicts between staff and recipients. Officers must also stay current with evolving regulations and provide regular training to staff, which requires strong communication and organizational skills. Collaboration with clinical teams, administrators, and external agencies is essential to effectively resolve rights-related issues and maintain a culture of respect and compliance.

What are the key skills and qualifications needed to thrive as a Recipient Rights Officer, and why are they important?

To thrive as a Recipient Rights Officer, you generally need a background in human services, social work, or a related field, along with knowledge of mental health laws and recipient rights regulations. Familiarity with case management systems, state databases, and auditing or investigative tools is typical, and some states require specific certifications or training. Strong interpersonal skills, critical thinking, and the ability to handle sensitive situations with discretion and impartiality are crucial soft skills. These competencies ensure the effective protection of clients' rights, compliance with legal standards, and the fair resolution of complaints in mental health or human services settings.

What are Recipient Rights?

Recipient Rights refer to the legal protections and guarantees for individuals receiving mental health services or other forms of care, ensuring they are treated with dignity, respect, and fairness. These rights safeguard recipients from abuse, neglect, exploitation, and discrimination while accessing services. The role of a Recipient Rights Officer is to educate recipients and staff about these rights, investigate complaints, and help resolve issues to ensure compliance with state and federal laws. Recipient Rights are critical in maintaining a safe and supportive environment for all individuals receiving care.

What is the difference between Recipient Rights vs Recipient Rights Investigator?

AspectRecipient RightsRecipient Rights Investigator
CertificationsTypically requires certification in Recipient Rights or related compliance trainingRequires similar certifications, often with additional investigative training
Work EnvironmentWorks within organizations to ensure compliance with rights policiesConducts investigations into rights violations within organizations
Employer & IndustryUsed by healthcare, social services, and mental health agenciesEmployed in similar settings, focusing on rights violations investigations

Recipient Rights professionals focus on ensuring individuals' rights are protected and compliance is maintained, while Recipient Rights Investigators specifically handle the investigation of rights violations. Both roles require similar certifications and work within the same industry environments, but their core functions differ: one emphasizes prevention and policy adherence, the other emphasizes investigation and resolution.

$14.75 - $19.50/hr

Full-time

Posted 20 days ago


Job description

Moore & Van Allen PLLC, a dynamic and fast-growing full-service law firm of more than 400 attorneys and professionals, is seeking a front desk receptionist to join its Charleston, SC office. The receptionist is responsible for receiving calls, clients, vendors and deliveries and directing them to the appropriate individual within the firm. This role also performs other related responsibilities, including assisting with firm events, ordering catering, conference and parking scheduling and records assistance. This role also maintains positive contact with attorneys, clients and staff and observes confidentiality of client matters.

What You'll Do:

  • Receives incoming telephone calls; directs calls to appropriate party. Operates a multi-line console in order to receive and relay incoming, outgoing and intra-system calls.
  • Takes and relays accurate messages. Operates a computer for assistance in relaying messages.
  • Meets and greets clients and visitors to the office and ensures proper clearance and routing of such parties in accordance with firm policies; notifies supervisor and/or property manager of difficult situations.
  • Receives deliveries and routes them to proper recipient.
  • Schedules and maintains records for utilization of conference rooms.
  • Assists with firm events, including food and beverage orders.
  • Performs overflow work to assist other departments, when requested, with basic clerical projects such assembling binders, billing assistance, administrative work, collating ancillary materials, etc.
  • Other duties and responsibilities as assigned.
  • Regular and in-person attendance is required to perform essential functions of this interactive position.

What We're Looking For:

  • The successful candidate must possess a high school diploma or the equivalent.
  • Candidates must have the ability to handle multiple calls, visitors and requests under time constraints.
  • Interpersonal skills and professional demeanor necessary to communicate in person and on the telephone; effectively follow instructions from a diverse group of attorneys, clients and staff; and provide information with courtesy and tact.
  • Must be able to handle deadlines and maintain a high level of confidentiality.
  • Also must have the ability and willingness to work well under pressure and at times more than the standard work schedule in order to accomplish responsibilities of the position.

Physical Requirements:

  • The work is primarily sedentary.
  • It requires the ability to communicate effectively using speech, vision, and hearing.
  • The work requires the use of hands for simple grasping and fine manipulations.
  • The work at times requires bending, squatting, and reaching, with the ability to lift, carry, push, or pull light weights.

Work Hours: Monday - Friday, 8:30am - 5:30pm. Interested and qualified applicants should apply via our website at https://www.mvalaw.com/careers-working-at-mva. Equal Employment Opportunity Employer.

Applicant Disclosures

Family Medical Leave Act Employer: For more information, visit Employee Rights Under the Family and Medical Leave Act

Employee Polygraph Protection Act: For more information, visit Employee Polygraph Protection Act

Employee Rights Under the Fair Labor Standards Act: For more information, visit Employee Rights Under the Fair Labor Standards Act

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