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Job Summary:
ezCater is the #1 food tech platform for workplaces in the US, providing flexible solutions for managing food needs. The Senior Engineering Manager, Platform Engineering will lead teams responsible for platform infrastructure and developer experience, ensuring domain teams can focus on their capabilities without being hindered by infrastructure decisions.
Responsibilities:
• Delivery across platform engineering: developer experience, core platform tooling (shared libraries, event streaming clients, auth middleware), and platform infrastructure (compute clusters, networking, infrastructure-as-code, observability)
• The opinionated path for building and operating services: language, frameworks, CI/CD, deployment, observability, and governance -- the defaults that come with support out of the box
• Milestone delivery for the platform foundation on a timeline that unblocks domain teams building search, identity, payments, and other capabilities
• Day-to-day engineering management: hiring, developing, and retaining strong engineers across the platform teams
• Cross-team coordination: when domain teams need something from the platform, you own prioritization and delivery
• A fresh compute cluster for new platform services, with namespace isolation, modern autoscaling, and clean networking
• CI/CD pipelines (build, test, contract validation, GitOps deployment) that are the single supported path for all new services
• A service template that gives domain teams a working, observable, deployable service in minutes
• Shared libraries and building blocks: event streaming clients, HTTP clients, auth middleware, instrumentation
• Infrastructure modules: reusable, versioned modules for databases, event streaming topics, caching, secrets -- provisioned via infrastructure-as-code
• An observability stack (APM, logging, tracing, alerting) that ships by default with every service.
• Stay close to the technical work: review designs, participate in architecture discussions, and maintain the judgment to evaluate proposals and recognize when something needs a different approach
• Manage and develop engineers directly, with the potential to grow into managing team leads as the organization scales
• Prioritize ruthlessly: the platform backlog will always be larger than the team. Sequence work so that domain teams are never blocked on capabilities they need.
• Drive execution with clear milestones, deliverables, and accountability -- without micromanaging how engineers do their work
• Partner with domain engineering leaders to understand their needs and ensure the platform meets them
• Build a culture of clear ownership, operational excellence, and developer empathy
Qualifications:
Required:
• 8+ years of professional software engineering experience, with at least 2 years in engineering management or technical team leadership
• A strong technical foundation: you have built and operated distributed systems, cloud-native infrastructure, or platform tooling. You can evaluate a cluster architecture, a CI/CD pipeline design, or a shared library API with real depth.
• Proficiency with AI-assisted development tools (e.g., Claude Code, Cursor, GitHub Copilot) and a demonstrated ability to integrate them into daily engineering workflows to accelerate delivery, improve code quality, and automate routine development tasks. Eagerness to share AI best practices with peers is also a plus!
• Experience with cloud-native infrastructure (Kubernetes/EKS, infrastructure-as-code, container orchestration, service networking)
• Experience establishing engineering standards: CI/CD pipelines, service templates, observability defaults, deployment patterns
• Demonstrated ability to hire, develop, and retain strong engineers
• Strong communication skills: you can translate between infrastructure complexity and team priorities, and represent the platform in cross-team discussions
• A pragmatic, service-oriented mindset: you understand that the platform team's success is measured by how effectively other teams can build on it
Company:
EzCater is an online catering marketplace that allows individuals to order food from local caterers. Founded in 2007, the company is headquartered in Boston, USA, with a team of 501-1000 employees. The company is currently Late Stage.