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Receptionist Therapist Office Jobs in Albuquerque, NM

Spa Reception

Albuquerque, NM · On-site

$13 - $15/hr

Why This Role Matters We are seeking a Spa Receptionist who understands that the guest experience ... therapists, spa leadership, and other hotel departments. * Basic understanding of spa services ...

Spa Reception

Albuquerque, NM · On-site

$13 - $15/hr

Why This Role Matters We are seeking a Spa Receptionist who understands that the guest experience ... therapists, spa leadership, and other hotel departments. * Basic understanding of spa services ...

Why This Role Matters We are seeking a Spa Receptionist who understands that the guest experience ... therapists, spa leadership, and other hotel departments. * Basic understanding of spa services ...

Receptionist Therapist Office information

See Albuquerque, NM salary details

$9

$17

$24

How much do receptionist therapist office jobs pay per hour?

As of May 27, 2026, the average hourly pay for receptionist therapist office in Albuquerque, NM is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Receptionist in a Therapist Office, and why are they important?

To thrive as a Receptionist in a Therapist Office, you need strong organizational skills, attention to detail, and experience with office administration, often supported by a high school diploma or equivalent. Familiarity with scheduling software, electronic health record (EHR) systems, and basic billing tools is typically required. Exceptional interpersonal skills, discretion, and the ability to remain calm under pressure help you provide a welcoming and confidential environment for clients. These skills ensure efficient office operations, client satisfaction, and the protection of sensitive information in a therapeutic setting.

What are the main challenges a receptionist faces in a therapist's office, and how can they effectively manage them?

Receptionists in a therapist's office often navigate sensitive situations, such as handling client confidentiality and managing emotionally distressed clients. Balancing administrative tasks—like scheduling appointments—while maintaining a calm, welcoming environment is key. Effective communication, empathy, and strong organizational skills are essential to address these challenges. Receptionists can prepare by familiarizing themselves with privacy regulations (such as HIPAA), using practice management software, and developing strategies for de-escalating stressful situations.

What are the main responsibilities of a receptionist in a therapist's office?

A receptionist in a therapist's office manages the front desk, greets clients, schedules appointments, answers phone calls, and handles administrative tasks such as maintaining records and processing payments. They ensure patient confidentiality and create a welcoming, professional environment. Receptionists also coordinate communication between therapists and clients, helping the office run smoothly and efficiently.

What is the difference between Receptionist Therapist Office vs Therapist?

AspectReceptionist Therapist OfficeTherapist
CredentialsTypically no formal credentials required; may have administrative or healthcare certificationsRequires state licensure and relevant degrees (e.g., Master's or Doctorate in therapy)
Work EnvironmentFront desk, administrative area within therapy or healthcare clinicsPrivate practice, clinics, hospitals, or healthcare facilities
Employer & IndustryTherapy clinics, mental health centers, healthcare organizationsLicensed mental health providers, healthcare organizations
Search & Comparison IntentUnderstanding administrative roles in therapy officesUnderstanding licensed mental health professionals

The main difference is that a Receptionist Therapist Office handles administrative tasks and front desk duties without requiring licensure, while a Therapist is a licensed mental health professional providing therapy services. Both roles are essential in healthcare settings but serve different functions within the industry.

What job categories do people searching Receptionist Therapist Office jobs in Albuquerque, NM look for? The top searched job categories for Receptionist Therapist Office jobs in Albuquerque, NM are:
What cities near Albuquerque, NM are hiring for Receptionist Therapist Office jobs? Cities near Albuquerque, NM with the most Receptionist Therapist Office job openings:
Infographic showing various Receptionist Therapist Office job openings in Albuquerque, NM as of May 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 93% Physical, and 7% Remote job distribution, with an average salary of $35,920 per year, or $17.3 per hour.
Spa Reception

$13 - $15/hr

Full-time

Retirement

Posted 6 days ago


Job description

Job Type
Full-time
Description
About Heritage Hotels & Resorts
Heritage Hotels & Resorts is New Mexico's premier locally owned hospitality group, built on a deep respect for culture, place and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service and community pride. We care for our guests, our team and our neighborhoods with the same intention. If you enjoy creating welcoming environments and supporting seamless guest experiences, we invite you to grow with us.
Why This Role Matters
We are seeking a Spa Receptionist who understands that the guest experience begins the moment someone walks through the door. This role matters because it sets the tone for the entire spa journey, creating a sense of ease, trust, and anticipation. Through thoughtful communication, attention to detail, and genuine hospitality, the Spa Receptionist ensures every guest feels cared for and confident in their experience while supporting the overall flow and success of spa operations.
What You'll Do
  • Maintain a positive and professional approach with employees, coworkers and guests.
  • Communicate regularly with spa staff regarding appointments and required timeframes to ensure smooth workflow throughout the day.
  • Greet clients warmly as they enter the spa and provide tours and information related to spa features and services.
  • Answer the telephone professionally by identifying yourself, your department and offering assistance.
  • Book appointments by phone or in person and accurately record transactions in the reservation system.
  • Promote spa services and effectively recommend retail products to enhance the guest experience.
  • Maintain proper opening and closing procedures and handle transactions responsibly and accurately.
  • Follow daily checklists and operational procedures as outlined for spa reception and attendant duties.
  • Maintain a well-groomed, professional appearance including clean uniform and name tag.
  • Follow all safety and health regulations including Personal Protective Equipment (PPE) protocol policies.
  • Maintain spa rooms, public areas and front-of-house spaces in a clean, comfortable and guest-ready condition, including refreshing water, ice and trash removal.
  • Support inventory control for supplies, equipment and merchandise and communicate reordering needs as necessary.
  • Keep men's and women's spa areas clean, orderly and properly stocked throughout the shift.
  • Assist in training newer staff on front desk procedures to ensure efficient performance and consistency in service standards.
  • Carry out deep cleaning tasks and special projects as assigned.
  • Other duties as assigned are consistent with the functions of this position as needed at any of the properties.

Why You'll Love Working With Us
  • Competitive pay and comprehensive benefits, including a 25% 401(k) match!
  • Generous employee discounts across Heritage hotels, restaurants, spa and retail!
  • Complimentary meals during scheduled shifts!
  • Free employee parking!
  • Supportive team culture with opportunities for growth and advancement!
  • A workplace rooted in New Mexico pride and community values!

Requirements
  • Exceptional interpersonal and communication skills with the ability to create a warm, welcoming, and professional first impression for all guests.
  • Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced, guest-facing environment.
  • High attention to detail to ensure accuracy in scheduling, billing, and guest preferences.
  • Ability to remain calm, composed, and solution-oriented when handling guest requests or concerns.
  • Proficiency with scheduling systems, point-of-sale systems, and general computer applications such as Microsoft Office or Google Suite.
  • Strong teamwork and collaboration skills with the ability to communicate effectively with therapists, spa leadership, and other hotel departments.
  • Basic understanding of spa services, treatments, and retail products with the ability to confidently guide guest selections.
  • Professional presentation and demeanor aligned with a luxury hospitality environment.
  • High school diploma or equivalent experience or training required.
  • Minimum of one year of guest-facing experience in hospitality, spa, wellness, or a related service environment preferred.
  • Experience with spa booking software or property management systems preferred.
  • Luxury hotel or resort experience preferred but not required.
  • Previous experience handling cash, payments, and guest transactions preferred.
  • Flexible availability including evenings, weekends, and holidays based on business needs.

Salary Description
$13-$15 Hourly