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Receptionist At Veterinary Jobs in Santa Rosa, CA

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Receptionist At Veterinary information

See Santa Rosa, CA salary details

$10

$17

$22

How much do receptionist at veterinary jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for receptionist at veterinary in Santa Rosa, CA is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $18.94 per hour, depending on experience, location, and employer.

What does a receptionist at a veterinary clinic do?

A receptionist at a veterinary clinic is responsible for greeting clients and their pets, scheduling appointments, answering phone calls, and handling administrative tasks such as processing payments and maintaining patient records. They serve as the first point of contact for clients, ensuring a welcoming and organized environment. Additionally, they may assist with managing communication between clients and veterinary staff, and help with basic questions regarding services or pet care policies.

What are the key skills and qualifications needed to thrive as a receptionist at a veterinary clinic?

To thrive as a Receptionist at a veterinary clinic, you need strong organizational skills, attention to detail, and basic knowledge of animal care, often complemented by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and basic office equipment is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you effectively communicate with pet owners and support the veterinary team. These skills are essential for ensuring smooth clinic operations, providing excellent client service, and maintaining a welcoming and efficient environment for both clients and their pets.

What do I need to be a veterinary receptionist?

To be a veterinary receptionist, you typically need strong communication and organizational skills, proficiency with scheduling and record-keeping software, and a friendly, professional demeanor. A high school diploma or equivalent is usually required, and experience with animals or in customer service can be beneficial. Some clinics may also prefer candidates with knowledge of veterinary terminology or certification in office administration.

Is it hard to be a veterinary receptionist?

Being a veterinary receptionist requires strong communication and organizational skills, as well as the ability to handle multiple tasks such as scheduling appointments and managing client interactions. The job can be physically and emotionally demanding due to busy environments and dealing with distressed pet owners, but it is generally manageable with proper training and experience.

What are some common challenges a receptionist at a veterinary clinic might face, and how can they be managed?

Receptionists at veterinary clinics often handle a high volume of calls, manage anxious pet owners, and coordinate appointments with a busy medical team. Balancing these responsibilities requires strong organizational skills and the ability to remain calm under pressure. Effective communication and empathy are essential for addressing client concerns and ensuring smooth daily operations. Building good relationships with both the veterinary staff and clients can help manage stressful situations and contribute to a positive work environment.

What is the difference between Receptionist At Veterinary vs Veterinary Technician?

AspectReceptionist At VeterinaryVeterinary Technician
CredentialsNo formal certification requiredLicensed or certified in veterinary technology
Work EnvironmentFront desk, customer service, administrative tasksClinical, medical procedures, patient care
Employer & Industry UsageVeterinary clinics, animal hospitalsVeterinary clinics, hospitals, research facilities
Common Search & Comparison IntentCustomer service, administrative rolesMedical support, animal care

The main difference is that a Receptionist At Veterinary handles front desk duties and customer interactions without requiring medical certifications, while a Veterinary Technician performs medical procedures and patient care with specialized training and licensing. Both roles are essential in veterinary settings but serve different functions within the industry.

What do I need to become a veterinary receptionist?

To become a veterinary receptionist, candidates typically need a high school diploma or equivalent. Strong communication, organizational skills, and familiarity with veterinary software are important, and some employers may prefer previous customer service experience or certification in office administration.
What are popular job titles related to Receptionist At Veterinary jobs in Santa Rosa, CA? For Receptionist At Veterinary jobs in Santa Rosa, CA, the most frequently searched job titles are:
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What cities near Santa Rosa, CA are hiring for Receptionist At Veterinary jobs? Cities near Santa Rosa, CA with the most Receptionist At Veterinary job openings:
Receptionist At Veterinary jobs near you

Veterinary Receptionist (Care Coordinator) - Montecito Veterinary Center

Montecito Veterinary Center

Santa Rosa, CA • On-site

$19.07 - $21.09/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 5 days ago

Job description

PetVet Care Centers' Montecito Veterinary Center is currently seeking a Veterinary Receptionist (Care Coordinator) to join their team!
At PetVet Care Centers, our mission is to improve the lives of animals and people - providing exceptional and compassionate care at every stage - for all the moments that matter.
Because life is better with pets.
We deliver the Ultimate Care Experience - every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.
With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:
  • Local autonomy with national support
  • Career mobility and development opportunities
  • A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.
Position Overview
Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.
At Montecito Veterinary Center in Santa Rosa, California is a fast-paced, high-energy team that strongly values our employees and everything they do. Our hospital offers a supportive environment where every team member plays a vital role in delivering excellent patient care and client services. We strive for continuity of care and a care team with faces clients know and love.
Key Responsibilities
  • Provides excellent customer service in-person, over the phone, and during high-stress situations.
  • Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
  • Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
  • Assists with medication pickups, inquiries, and provides information about services and products.
  • Inputs and manages data in practice management software, including billing and accounts.
  • Assists with retail sales, weighing pets, processing faxes, and maintaining records.
  • Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications (Required)
  • Applicants must be 18 years of age or older to be considered for this position
  • Some veterinary reception experience required

Preferred Skills (Nice to Have)
  • Reception experience in fast-paced environments with high call volume

Schedule: 4-5 days per week, Monday through Friday from 9AM-6PM
What We Offer
We care deeply about supporting our team members - professionally and personally. Benefits include:
  • Medical, dental, and vision insurance
  • Paid Parental Leave (birth, adoption, foster)
  • 401(k) with discretionary contribution
  • Team Member Pet Discounts
  • Emotional wellbeing support - including Calm app access and 24/7 EAP
  • CE stipends and career development resources
  • Grant Circle - a relief fund for team members facing personal hardship
  • Local hospital culture backed by national resources

Pay Range
$19.07-$21.09 USD
At PetVet Care Centers, we're committed to a Culture of Care - for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.
Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.
You care for pets. We care for you.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

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