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Reception Sales Jobs in Virginia (NOW HIRING)

Sports Clips

Salon Coordinator

Manassas, VA · On-site

$12 - $13/hr

Maintain a clean and organized reception area, including retail displays. * Handle financial transactions, including cash handling and processing credit card payments. * Assist in retail sales by ...

Sports Clips

Salon Coordinator

Fredericksburg, VA · On-site

$12 - $13/hr

Maintain a clean and organized reception area, including retail displays. * Handle financial transactions, including cash handling and processing credit card payments. * Assist in retail sales by ...

Sports Clips

Salon Coordinator

Charlottesville, VA · On-site

$12 - $13/hr

Maintain a clean and organized reception area, including retail displays. * Handle financial transactions, including cash handling and processing credit card payments. * Assist in retail sales by ...

Sports Clips

Salon Coordinator

Haymarket, VA · On-site

$12 - $13/hr

Maintain a clean and organized reception area, including retail displays. * Handle financial transactions, including cash handling and processing credit card payments. * Assist in retail sales by ...

Sports Clips

Salon Coordinator

Fredericksburg, VA · On-site

$12 - $13/hr

Maintain a clean and organized reception area, including retail displays. * Handle financial transactions, including cash handling and processing credit card payments. * Assist in retail sales by ...

Sports Clips

Salon Coordinator

Fredericksburg, VA · On-site

$12 - $13/hr

Maintain a clean and organized reception area, including retail displays. * Handle financial transactions, including cash handling and processing credit card payments. * Assist in retail sales by ...

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Reception Sales information

What is a reception sales?

Reception Sales typically refers to the sales activities and responsibilities handled at a business's front desk or reception area. Employees in Reception Sales greet visitors or clients, provide information about products or services, and often handle direct sales transactions or bookings. They play a key role in creating a positive first impression for the company and may also manage phone inquiries, appointment scheduling, and basic administrative tasks. Reception Sales positions are common in hotels, spas, gyms, and other service-oriented businesses where customer interaction begins at the front desk.

What are the key skills and qualifications needed to thrive as a reception sales professional, and why are they important?

To thrive as a Reception Sales professional, you need strong customer service abilities, sales acumen, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, appointment scheduling software, and basic office tools is often required. Excellent communication, a friendly demeanor, and strong organizational skills help you build rapport with clients and manage multiple tasks efficiently. These skills ensure a positive customer experience, drive sales, and maintain smooth front-desk operations.

How do reception sales professionals typically balance front-desk administrative duties with sales responsibilities?

Reception Sales professionals often juggle the dual roles of managing front-desk operations—such as greeting visitors, answering calls, and scheduling appointments—while also identifying and pursuing sales opportunities. This requires strong multitasking skills, effective time management, and the ability to quickly shift focus between customer service and sales tasks. Collaboration with sales teams and clear communication are essential, as Reception Sales staff often serve as the first point of contact for potential clients and play a key role in generating leads and supporting sales processes. Successfully balancing these responsibilities can lead to increased client satisfaction and contribute to overall business growth.

What is the difference between Reception Sales vs Customer Service Representative?

AspectReception SalesCustomer Service Representative
Primary RoleHandling incoming inquiries, promoting sales, and booking appointmentsAssisting customers, resolving issues, and providing product or service information
Work EnvironmentFront desk, retail, or office settings with sales focusCall centers, retail, or service industries with customer support focus
Required SkillsCommunication, sales techniques, basic product knowledgeCommunication, problem-solving, product/service knowledge

Reception Sales and Customer Service Representatives share skills like communication and customer interaction but differ mainly in their focus: Reception Sales emphasizes sales and appointment booking, while Customer Service Representatives focus on resolving customer issues and support. Both roles are vital in customer-facing environments but serve different primary functions.

Reception Sales jobs near you
Infographic showing various Reception Sales job openings in Virginia as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Concierge Team Member

Virginia Beach, VA • On-site

Westminster-Canterbury on Chesapeake Bay
501 - 1,000 employees
Learn more about Westminster-Canterbury on Chesapeake Bayexternal

$18.62 - $21.88/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Westminster-Canterbury on Chesapeake Bay rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Location: 3100 Shore Drive Virginia Beach, VA
Reports to: Concierge Services Supervisor
FLSA: Non-Exempt (Hourly)
Schedule: Full-time; 7:30am - 3:30pm or 11:30am - 7:30pm. Shifts will be rotated and include weekends and holidays.
About Us
Founded in 1982, Westminster-Canterbury on Chesapeake Bay is a not-for-profit, faith-based Life Plan Community. Located along the southern shore of Chesapeake Bay, our scenic, resort-style campus is home to a vibrant community of residents and staff who share a passion for service, joy, and well-being.
Our mission? Enriching lives through the power of purpose, belonging, and wellness.
We live our values every day:
  • Respect for every person
  • Passion for what we do
  • Professionalism in all we do

Apply today and help us bring wellness, joy, and energy to the heart of our community!
As a Concierge Team Member, you will provide professional and courteous customer service to residents, guests and team members. Responsible for all of the tasks at the Courtesy Desk, Concierge, Starfish Pointe and The Hoy Healthcare Reception Desk. Must be flexible with schedule and with rotating from position to position. Maintain knowledge of the WCCB community, its services provided to the residents and team members. Ensure HIPAA compliance and resident confidentiality. Ensure that the reception area and Starfish Pointe are clean and inviting. Provide excellent customer service and to be able to multitask. Always model our core values of respect, passion, and professionalism, and hold others accountable for doing the same
What You'll Do In This Role
  • When opening Courtesy and the Hoy Center Desk, must open automatic doors, compile Social Census, and The Hoy Healthcare Center Daily and record the daily events.
  • Maintain and input resident LOA's in both the Google spreadsheet and EMR system.
  • At both the Courtesy and Hoy Healthcare Reception Desk be aware of any daily events, scheduled trips for the day, new employee onboarding.
  • Understand all of the tasks associated with opening and closing of the POS system along with the daily accounting and deposits, including the Resident Banking for The Hoy Center.
  • Report housekeeping, maintenance or IT issues to appropriate persons including creating tickets in WorxHub and HelpDesk.
  • Help maintain and ticket merchandise in the store. Inform supervisor of any items needed or requested.
  • Process mail and packages that are delivered as well as process outgoing packages.
  • Take and properly process reservations for guest rooms, cot reservations, Reach the Beach, prehab. Manage dry cleaning pickup and delivery.
  • Provide other Concierge Services as requested.
  • Assist with projects such as, maintaining the resident photo album, dining comment cards, monthly addendum, resident directory.
  • Hoy Healthcare Center Reception Desk:
    • Provides assistance to the Hoy Healthcare Center Administrator
    • Maintain listing of all discharges; Upload to Pinnacle and email to appropriate contacts [Weekly]
    • Provides weekly discharge notices to Ombudsman
    • Manages Office Supply ordering for The Hoy Center
    • Maintain a current listing of Hoy Center residents and their care plan schedule in accordance with policy and regulations.
  • All other duties as assigned.

Core Competencies
  • Positive, friendly demeanor
  • Solution-seeker
  • Demonstrated high standards for quality of service
  • Ability to work in a fast-paced environment
  • Ability to multi-task

Physical Requirements
  • Must be able to lift up to 25 lbs.
  • Capable of standing for extended periods of time.
  • Able to walk and climb stairs as part of daily tasks.

The Experience You'll Bring
Required
  • High School Graduate or equivalent
  • 1 Year experience in Customer Service, Concierge Service, Retails Sales.
  • Must be able to work evenings, weekends and holidays.
  • Proficient Microsoft and google applications.
  • Neat, clean, and professional appearance.
  • Willingness to receive annual flu vaccine

Preferred
  • Experience with POS systems and handling cash sales preferred

Compensation & Benefits
  • Compensation Range: $18.62 - $21.88 (based on relevant experience)
  • Full-Time Employee (and eligible Part-Time Employee) Benefits Include:
    • Medical, Dental, Vision Insurance (Available Day One!)
    • Life & Disability Insurance (Short- and Long-Term)
    • Retirement Plan with Employer Match
    • Paid Time Off (PTO) & 6 Paid Holidays (+ 2 Floating Holidays)
    • Tuition Assistance + Scholarships for You & Your Family
    • Employee Assistance Program (EAP)
    • Legal/Identity Theft Protection Plans
    • Team Member Discounts
    • Career Growth & Leadership Development Opportunities

At-Will Employment Statement
Employment with our organization is "at-will," meaning that either the employee or the employer may terminate the employment relationship at any time, with or without notice, and for any reason not prohibited by law.
Equal Employment Opportunity Statement
We are an equal opportunity employer and are committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic as outlined by applicable laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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