ZipRecruiter

Log In

1

Real Time Crime Center Jobs in Raleigh, NC (NOW HIRING)

Vasquez Law Firm,PLLC

Criminal Defense Attorney

Raleigh, NC · On-site +1

$100K - $150K/yr

... paid time off. We invest in your professional growth with paid CLEs, bar dues, and continuous ... Join a supportive team that values every member and empowers you to grow while making a real ...

New

WizeHire, Inc

Criminal Defense Attorney

Smithfield, NC · On-site

$100 - $150/hr

Offer The attorneys we hire tell us they love this process -- it's the first time a firm has taken ... Empowerment * I Fight We believe our people should grow professionally while making a real ...

Town of Cary

POLICE OFFICER

Cary, NC

$65K - $89K/yr

Patrol Operations Criminal Investigations Real-time Information Center Regional SWAT Team Crisis Negotiations Team Drone Pilot Downtown Unit K-9 Mobile Field Force School Resources Disaster Response ...

Town of Cary, NC

POLICE OFFICER

Cary, NC · On-site

$65K - $89K/yr

Criminal Investigations * Real-time Information Center * Regional SWAT Team * Crisis Negotiations Team * Drone Pilot * Downtown Unit * K-9 * Mobile Field Force * School Resources * Disaster Response ...

previous pagenext page

Showing results 21-40

All JobsReal Time Crime Center JobsReal Time Crime Center Jobs in Raleigh, NC

Real Time Crime Center information

See Raleigh, NC salary details

$10.7K

$65K

$98.2K

How much do real time crime center jobs pay per year?

As of Aug 21, 2026, the average yearly pay for real time crime center in Raleigh, NC is $65,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $72,400.00 per year, depending on experience, location, and employer.

What is a Real Time Crime Center?

A Real Time Crime Center (RTCC) job involves using real-time technology, databases, and surveillance tools to assist law enforcement in preventing and responding to crimes. Analysts working in an RTCC monitor live camera feeds, analyze crime patterns, and quickly provide officers with critical intelligence. They collaborate with law enforcement agencies to enhance situational awareness and improve response times. This role requires proficiency in data analysis, surveillance systems, and communication.

What are the daily responsibilities of a Real Time Crime Center?

Professionals working in a Real Time Crime Center are responsible for monitoring live surveillance feeds, analyzing crime data, and relaying real-time information to officers in the field. You will collaborate closely with law enforcement, emergency responders, and sometimes external agencies to provide actionable intelligence during incidents. Typical tasks include assessing threats, preparing crime trend reports, operating specialized software, and maintaining situational awareness of ongoing events. The work environment is typically fast-paced and team-oriented, with shifts that may cover nights, weekends, or holidays. This role plays a vital part in supporting public safety by enabling quick, informed responses to developing situations.

What are the key skills and qualifications needed for a Real Time Crime Center?

To thrive in a Real Time Crime Center, you need strong analytical skills, attention to detail, and experience in law enforcement or public safety operations. Familiarity with surveillance technology, computer-aided dispatch (CAD) systems, GIS mapping, and certification in crime analysis or related software is highly beneficial. Excellent communication, teamwork, and critical thinking abilities help professionals effectively coordinate with field units and multiple agencies. These skills ensure rapid, accurate information sharing and support, which are crucial for effective incident response and decision-making during emergencies.

What are the most commonly searched types of Real Time Crime Center jobs in Raleigh, NC?

The most popular types of Real Time Crime Center jobs in Raleigh, NC are:

What are popular job titles related to Real Time Crime Center jobs in Raleigh, NC?

For Real Time Crime Center jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Real Time Crime Center jobs in Raleigh, NC look for?

The top searched job categories for Real Time Crime Center jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Real Time Crime Center jobs?

Cities near Raleigh, NC with the most Real Time Crime Center job openings:

Real Time Crime Center jobs near you
Infographic showing various Real Time Crime Center job openings in Raleigh, NC as of August 2026, with employment types broken down into 75% Full Time, 19% Part Time, and 6% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $65,045 per year, or $31.3 per hour.

Principal Software Engineer, Contact Center Digital Engagement Services

Fidelity Investments

Durham, NC • On-site

$130K - $174K/yr

Full-time

Re-posted 28 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 272 frontline employees who took The Breakroom Quiz

16th of 151 rated financial services

Job description


Note: Fidelity will not provide immigration sponsorship for this position.
The Role
We are seeking a highly hands-on Principal Engineer to lead the design and development of next-generation Contact Center Digital Engagement Services. In this role, you will build modern, cloud-native, event-driven platforms that power real-time customer interactions across digital channels. You will operate at the intersection of engineering and product development, translating business needs into scalable, high-throughput systems that deliver seamless, omni-channel customer engagement experiences.
As a Principal Engineer, you will be a technical leader and builder-owning end-to-end delivery while actively writing production-grade code and shaping platform architecture. You will design and develop contact center components using open-source communication frameworks such as Asterisk, FreeSWITCH, Kamailio, WebRTC, SIP, RTP, Matrix, and Rocket.Chat, as well as engineer IVR systems with speech recognition and conversational AI integrations. You will build APIs, microservices, and real-time processing capabilities for omni-channel interactions, while partnering across platform engineering, QA, and operations to deliver secure, reliable solutions. Additionally, you will play a key role in migrating legacy systems to open-source, cloud-native platforms and advancing CI/CD, automated testing, and infrastructure-as-code practices-all while driving our strategy to reduce vendor dependency and accelerate innovation.
The Expertise & Skills You Bring
  • 10+ years of software engineering experience delivering enterprise-scale systems
  • 5+ years of hands-on experience with Java and Spring Boot in production environments
  • Proven ability to define and implement architecture for complex backend systems, including domain modeling, service decomposition, API design, event contracts, and data flows
  • Experience with real-time communication technologies (WebSockets, Server-Sent Events, SIP, RTP, push notifications)
  • Strong experience building cloud-native applications using microservices, containers, CI/CD pipelines, automated testing, observability, and production operations
  • Hands-on experience using AI-assisted development tools (e.g., GitHub Copilot, Claude Code, OpenAI Codex) within real engineering workflows
  • Deep understanding of secure engineering practices (authentication, authorization, encryption, secrets management, secure service-to-service communication, auditability)
  • Strong ability to evaluate technical tradeoffs and make pragmatic architectural decisions balancing speed, quality, scalability, and maintainability
  • Experience defining engineering standards across code quality, API design, testing, observability, and deployment practices
  • Demonstrated ownership of features end-to-end (concept → design → development → deployment → production support)
  • Proven ability to mentor engineers and elevate engineering excellence across teams
  • Strong communication skills with the ability to clearly explain complex concepts to technical and non-technical stakeholders
  • Master's degree in Computer Science, Engineering, or equivalent experience

Preferred Differentiators
  • Experience with contact center platforms or digital communication systems
  • Exposure to event streaming platforms and architectures at scale
  • Experience building platforms from scratch (0 → 1) or modernizing large legacy systems

The Team
The Contact Center Digital Engagement Services team is responsible for building the next generation of platforms that power customer interactions across digital channels. We focus on delivering scalable, real-time communication systems that enable seamless, personalized customer experiences while increasing flexibility and control through open, vendor-agnostic solutions.
Our team operates in a highly collaborative, fast-paced environment where engineers take full ownership of the systems they build-from architecture through production operations. We are committed to engineering excellence, continuous improvement, and redefining the future of contact center technology through modern, event-driven, cloud-native solutions.
Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Category:
Information Technology
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

What Fidelity Investments employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply