... Knowledge of RCC • Knowledge of I Hotelier system • Delphi, Opera Sales or other Catering sales applications Job experience • Manager or above level in sales and/or reservations center ...
... Knowledge of RCC • Knowledge of I Hotelier system • Delphi, Opera Sales or other Catering sales applications Job experience • Manager or above level in sales and/or reservations center ...
Collaborates with all partners/suppliers, gateway, warehouse, customs teams, the RCC, and external parties as needed. * Monitors operational performance of carriers and other partners and escalate ...
Collaborates with all partners/suppliers, gateway, warehouse, customs teams, the RCC, and external parties as needed. * Monitors operational performance of carriers and other partners and escalate ...
Observes customer's physical condition, attitude, reactions, appetite, etc., and reports any changes and/or unusual findings to the Nurse/RCC so care plan can be updated. * Performs personal services ...
Quick apply
Observes customer's physical condition, attitude, reactions, appetite, etc., and reports any changes and/or unusual findings to the Nurse/RCC so care plan can be updated. * Performs personal services ...
Knowledge of Hotel Operation's Knowledge of RCC Knowledge of I Hotelier system Delphi, Opera Sales or other Catering sales applications Job experience Manager or above level in sales and/or ...
Knowledge of Hotel Operation's Knowledge of RCC Knowledge of I Hotelier system Delphi, Opera Sales or other Catering sales applications Job experience Manager or above level in sales and/or ...
HPC Systems Engineer
Chicago, IL · On-site
$95K - $110K/yr
Department Provost Research Computing Center About the Department The University of Chicago Research Computing Center (RCC), a unit in the Office of Research, provides high-end research computing ...
HPC Systems Engineer
Chicago, IL · On-site
$95K - $110K/yr
Department Provost Research Computing Center About the Department The University of Chicago Research Computing Center (RCC), a unit in the Office of Research, provides high-end research computing ...
Director of Sales
Wheaton, IL · On-site
Facilitate and coordinate the Resident Assessment with Resident Care Director (RCD), Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) and/or Reminiscence Coordinator (RC). * Oversee ...
Director of Sales
Wheaton, IL · On-site
Facilitate and coordinate the Resident Assessment with Resident Care Director (RCD), Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) and/or Reminiscence Coordinator (RC). * Oversee ...
Observes customer's physical condition, attitude, reactions, appetite, etc., and reports any changes and/or unusual findings to the Nurse/RCC so care plan can be updated. * Performs personal services ...
Observes customer's physical condition, attitude, reactions, appetite, etc., and reports any changes and/or unusual findings to the Nurse/RCC so care plan can be updated. * Performs personal services ...
Certified Nursing Assistant (CNA) - PM SHIFT
Hoffman Estates, IL · On-site
$19 - $25.50/hr
Observes customer's physical condition, attitude, reactions, appetite, etc., and reports any changes and/or unusual findings to the Nurse/RCC so care plan can be updated. * Performs personal services ...
Quick apply
Certified Nursing Assistant (CNA) - PM SHIFT
Hoffman Estates, IL · On-site
$19 - $25.50/hr
Observes customer's physical condition, attitude, reactions, appetite, etc., and reports any changes and/or unusual findings to the Nurse/RCC so care plan can be updated. * Performs personal services ...
Certified Nursing Assistant (CNA) - PM SHIFT
Hoffman Estates, IL · On-site
$19 - $25.50/hr
Observes customer's physical condition, attitude, reactions, appetite, etc., and reports any changes and/or unusual findings to the Nurse/RCC so care plan can be updated. * Performs personal services ...
Certified Nursing Assistant (CNA) - PM SHIFT
Hoffman Estates, IL · On-site
$19 - $25.50/hr
Observes customer's physical condition, attitude, reactions, appetite, etc., and reports any changes and/or unusual findings to the Nurse/RCC so care plan can be updated. * Performs personal services ...
Air Logistics Operational Care Specialist
Bensenville, IL · On-site
$28 - $33/hr
Collaborates with all partners/suppliers, gateway, warehouse, customs teams, the RCC, and external parties as needed. * Monitors operational performance of carriers and other partners and escalate ...
Air Logistics Operational Care Specialist
Bensenville, IL · On-site
$28 - $33/hr
Collaborates with all partners/suppliers, gateway, warehouse, customs teams, the RCC, and external parties as needed. * Monitors operational performance of carriers and other partners and escalate ...
Air Logistics Operational Care Specialist
Bensenville, IL · On-site
$28 - $33/hr
Collaborates with all partners/suppliers, gateway, warehouse, customs teams, the RCC, and external parties as needed. * Monitors operational performance of carriers and other partners and escalate ...
Air Logistics Operational Care Specialist
Bensenville, IL · On-site
$28 - $33/hr
Collaborates with all partners/suppliers, gateway, warehouse, customs teams, the RCC, and external parties as needed. * Monitors operational performance of carriers and other partners and escalate ...
Collaborates with all partners/suppliers, gateway, warehouse, customs teams, the RCC, and external parties as needed. * Monitors operational performance of carriers and other partners and escalate ...
Collaborates with all partners/suppliers, gateway, warehouse, customs teams, the RCC, and external parties as needed. * Monitors operational performance of carriers and other partners and escalate ...
Director of Sales
Lombard, IL · On-site
Facilitate and coordinate the Resident Assessment with Resident Care Director (RCD), Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) and/or Reminiscence Coordinator (RC). * Oversee ...
Director of Sales
Lombard, IL · On-site
Facilitate and coordinate the Resident Assessment with Resident Care Director (RCD), Assisted Living Coordinator (ALC), Resident Care Coordinator (RCC) and/or Reminiscence Coordinator (RC). * Oversee ...
Observes customer's physical condition, attitude, reactions, appetite, etc., and reports any changes and/or unusual findings to the Nurse/RCC so care plan can be updated. * Performs personal services ...
Observes customer's physical condition, attitude, reactions, appetite, etc., and reports any changes and/or unusual findings to the Nurse/RCC so care plan can be updated. * Performs personal services ...
Certified Nursing Assistant (CNA)
$18.50 - $25/hr
Observes customer's physical condition, attitude, reactions, appetite, etc., and reports any changes and/or unusual findings to the Nurse/RCC so care plan can be updated. * Performs personal services ...
Quick apply
Certified Nursing Assistant (CNA)
$18.50 - $25/hr
Observes customer's physical condition, attitude, reactions, appetite, etc., and reports any changes and/or unusual findings to the Nurse/RCC so care plan can be updated. * Performs personal services ...
Observes customer's physical condition, attitude, reactions, appetite, etc., and reports any changes and/or unusual findings to the Nurse/RCC so care plan can be updated. * Performs personal services ...
Observes customer's physical condition, attitude, reactions, appetite, etc., and reports any changes and/or unusual findings to the Nurse/RCC so care plan can be updated. * Performs personal services ...
Observes customer's physical condition, attitude, reactions, appetite, etc., and reports any changes and/or unusual findings to the Nurse/RCC so care plan can be updated. * Performs personal services ...
Quick apply
Observes customer's physical condition, attitude, reactions, appetite, etc., and reports any changes and/or unusual findings to the Nurse/RCC so care plan can be updated. * Performs personal services ...
Observes customer's physical condition, attitude, reactions, appetite, etc., and reports any changes and/or unusual findings to the Nurse/RCC so care plan can be updated. * Performs personal services ...
Observes customer's physical condition, attitude, reactions, appetite, etc., and reports any changes and/or unusual findings to the Nurse/RCC so care plan can be updated. * Performs personal services ...
Certified Nursing Assistant (CNA)
$19 - $25.50/hr
Observes customer's physical condition, attitude, reactions, appetite, etc., and reports any changes and/or unusual findings to the Nurse/RCC so care plan can be updated. * Performs personal services ...
Quick apply
Certified Nursing Assistant (CNA)
$19 - $25.50/hr
Observes customer's physical condition, attitude, reactions, appetite, etc., and reports any changes and/or unusual findings to the Nurse/RCC so care plan can be updated. * Performs personal services ...
Certified Nursing Assistant
Des Plaines, IL · On-site
$19 - $25.50/hr
Observes customer's physical condition, attitude, reactions, appetite, etc., and reports any changes and/or unusual findings to the Nurse/RCC so care plan can be updated. * Performs personal services ...
Certified Nursing Assistant
Des Plaines, IL · On-site
$19 - $25.50/hr
Observes customer's physical condition, attitude, reactions, appetite, etc., and reports any changes and/or unusual findings to the Nurse/RCC so care plan can be updated. * Performs personal services ...
Rcc information
See Riverside, IL salary details
$14.50 - $17.03
16% of jobs
$18.02 is the 25th percentile. Wages below this are outliers.
$17.03 - $19.55
24% of jobs
The median wage is $20.30 / hr.
$19.55 - $22.08
35% of jobs
$22.08 - $24.61
16% of jobs
$24.61 - $27.14
0% of jobs
$27.14 - $29.66
5% of jobs
$29.66 - $32.19
2% of jobs
$32.19 - $34.72
0% of jobs
$34.72 - $37.24
0% of jobs
$37.24 - $39.77
1% of jobs
$39.77 - $42.30
1% of jobs
$14
$22
$42
How much do rcc jobs pay per hour?
What is an RCC job?
An RCC (Remote Customer Care) job typically involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat. RCC professionals work remotely and are responsible for ensuring customer satisfaction by resolving problems efficiently. Strong communication skills, technical knowledge, and problem-solving abilities are often required. Many RCC roles exist in industries like e-commerce, telecommunications, and IT support.
What are the key skills and qualifications needed to thrive in the Rcc position, and why are they important?
To thrive as an RCC (Remote Customer Care representative), strong verbal and written communication, excellent problem-solving abilities, and customer service experience are essential. Familiarity with CRM software, ticketing systems, and common office productivity tools is often required. Interpersonal skills, patience, and the ability to work independently are critical soft skills for excelling in this position. These skills are important to effectively resolve customer issues and ensure a high standard of customer satisfaction in a remote work environment.
What are some common challenges RCCs face when working remotely, and how can they be addressed?
RCCs often encounter challenges such as managing high call volumes, handling difficult customer interactions, and maintaining productivity without in-person supervision. Staying organized and using strong time-management techniques can help mitigate these issues. Many companies provide ongoing training, team chat platforms, and regular virtual meetings to support remote employees and encourage collaboration. Building rapport with your remote team and reaching out for guidance when needed can also help overcome the isolation that sometimes comes with remote work. Proactively engaging in these resources will set you up for success in a Remote Customer Care role.
Regional Sales Manager- Global Rental Sales- Sports Illustrated Resorts
Travel + Leisure Co.Chicago, IL • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 2 days ago
Travel + Leisure Co. rating
7.1
Travel + Leisure Co.
Based on 23 frontline employees who took The Breakroom Quiz
7.8
Travel agencies average
Based on 140 frontline employees who took The Breakroom Quiz
Job description
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
This position manages the implementation of Rental Sales and Marketing for multiple sites in a specific region. Also responsible for maximizing rental usage to achieve budgeted room nights, revenue goals, forecasts, and implementing business plans. Position may have supervision responsibility of a Sales Coordinator(s). In certain locations, the individual may be responsible for the overall operations and performance of rental sales, whole owner relations, quality assurance and revenue management.
Essential Job Responsibilities
Responsibilities include, but are not limited to:
1. Responsibility #1
a. Account Sales and Management (60% time)
i. Meets and exceeds revenue goals by developing new accounts and growing current accounts.
ii. Maintains well-documented, accurate, organized and up-to-date file management system in order to service clients.
iii. Prospect new business opportunities within the transient, group and travel trade. This includes defining the market mix, pricing; direct sales campaigns, and identify marketing opportunities.
iv. Develop local travel industry / business relationships within each destination to understand market trends, competitors, and leading customer strategies.
v. Conduct presentations to call centers, attend key travel industry related organization meetings, site inspections, tradeshows and GSI.
vi. Ensure there is a positive working relationship between resort operations and sales team, including working cooperatively with each Resort Manager to update them on rental programs.
vii. Prepare written marketing plans by region to effectively manage sales plan.
viii. May monitor and direct Sales Assistant, provide, motivation, support, encouragement, and direction where applicable.
2. Responsibility #2
a. Yield Management (30% time)
i. Collaborates with Yield Team and / or utilizes yield management techniques to profitably negotiate room rates, function space, wholesale and OTA accounts as needed. Accountable to the performance and potential performance for each account.
ii. Weekly rental forecasting review and monthly explanation of results.
iii. Ongoing competitive rate analysis for existing and new resorts.
3. Responsibility #3
a. Product Knowledge (10% time)
i. Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the resorts
ii. Strengths and competitor's weaknesses and capabilities.
4. Other duties as assigned
Travel Requirements
25% travel required
Minimum Requirements and Qualifications
Education
• Bachelor's Degree
Training requirements
• None
Knowledge and skills
• Demonstrate effectiveness as an inspirational leader with strong written verbal communications, presentation and organization skills.
• Experienced in simplifying complex initiatives and integrating diverse perspectives into an operational plan; effectively gets teams working together in an integrated fashion toward a common goal
• Knowledge of Timeshare Industry
• Knowledge of Hotel Sales & Marketing
Technical Skills
• Proficient in Microsoft Word, Excel, PowerPoint, Delphi or other sales management systems, Micros Opera.
• Knowledge of Hotel Operation's Knowledge of RCC
• Knowledge of I Hotelier system
• Delphi, Opera Sales or other Catering sales applications
Job experience
• Manager or above level in sales and/or reservations center experience, with both generalist and specialized functions in hotel/vacation resort rental sales & marketing, operations and catering.
• 7-10 years hotel and or Timeshare Rental related experience in rental sales, catering and operations management, experience in hotel or related hospitality service industry, experience in budgeting and business planning.
• 3-5 years of experience in 3rd party tour operators & OTA's
Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program
Compensation
Generally starting at $95,000 - $120,000 per year. The actual salary of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
Working at Travel + Leisure Co.
What to expect from working at Travel + Leisure Co.
From Travel + Leisure Co.
What Travel + Leisure Co. employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom