Raven Solutions Jobs in Highlands Ranch, CO (NOW HIRING)

At 29th Street Property Management, we believe great communities are about more than buildings—they’re about people. Our Resident Coordinators play a key role in creating welcoming, connected communities where residents feel valued, supported, and at home.

From the West Coast to the East Coast, 29th Street manages a diverse portfolio of multifamily communities, from high-end luxury properties to smaller, close-knit communities. With a multi-billion-dollar portfolio and a growing national presence, you'll have the opportunity to be part of a company that's making its mark on the multifamily industry.

If you're a people person who loves creating connections, organizing events, solving problems, and making someone's day better, we'd love to meet you!

 We offer a competitive benefits package:

• 15 Paid Vacation Days
• 6 Paid Sick Days
• 11 Paid Holidays
• Medical, Dental & Vision Insurance — eligible immediately
• Health Savings Account (HSA)
• Short-Term Disability
• Basic Life Insurance
• Pet Insurance
• 401(k)
• And more!

 

As a Resident Coordinator, you'll be the friendly face of the community and an important connection between our residents and property management team.

Create a Great Resident Experience

• Plan and coordinate engaging resident events, activities, and programs based on the interests and needs of the community.
• Build strong relationships with residents by listening to their needs, gathering feedback, and finding ways to improve their experience.
• Help create a welcoming and positive community atmosphere from move-in and beyond.
• Assist the leasing team with creating an exceptional move-in experience, including welcome gifts, resident introductions, and move-in checklists.

Connect Residents With Resources

• Help residents access valuable community and social services, including financial, educational, medical, and other resources.
• Serve as a trusted point of contact when residents need assistance navigating community resources.

Be the Connection Between Residents & Maintenance

• Act as a key point of contact for residents regarding maintenance needs and service requests.
• Communicate resident concerns to the service team and ensure residents receive timely updates.
• Partner with property management and maintenance teams to help ensure resident concerns are addressed promptly and professionally.

Build Community Engagement

• Create and manage engaging social media content targeted toward residents.
• Track resident interactions, event participation, and feedback to help identify opportunities to improve community programs.
• Collaborate with the property management team to develop new ideas that increase resident engagement and satisfaction.

We're looking for someone who is friendly, organized, dependable, and genuinely enjoys working with people.

You'll be successful in this role if you have:

• Excellent customer service and interpersonal skills
• Strong written and verbal communication skills
• The ability to build positive relationships with residents, coworkers, vendors, and service providers
• Strong organizational skills and attention to detail
• The ability to handle multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint
• A positive, professional, and solutions-oriented attitude

Education & Experience

• No degree required
• At least 1 year of experience preferred
• Experience in property management, hospitality, customer service, social services, resident services, or a related field is a plus
• Bilingual in Spanish and English strongly preferred

• #HRP