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Rapsodo Baseball Jobs (NOW HIRING)

... Baseball, and over 1000 NCAA athletic departments. Become a part of Team Rapsodo as we challenge limits and unveil endless potential, one data point and one heartwarming success story at a time.

... Baseball, and over 1000 NCAA athletic departments. Become a part of Team Rapsodo as we challenge limits and unveil endless potential, one data point and one heartwarming success story at a time.

... Baseball, and over 1000 NCAA athletic departments. Become a part of Team Rapsodo as we challenge limits and unveil endless potential, one data point and one heartwarming success story at a time.

... Baseball, and over 1000 NCAA athletic departments. Become a part of Team Rapsodo as we challenge limits and unveil endless potential, one data point and one heartwarming success story at a time.

Senior Software Developer

Saint Louis, MO · On-site

$53 - $70/hr

... Baseball, and over 1000 NCAA athletic departments. Become a part of Team Rapsodo as we challenge limits and unveil endless potential, one data point and one heartwarming success story at a time.

... Baseball, and over 1000 NCAA athletic departments. Become a part of Team Rapsodo as we challenge limits and unveil endless potential, one data point and one heartwarming success story at a time.

... Baseball, and over 1000 NCAA athletic departments. Become a part of Team Rapsodo as we challenge limits and unveil endless potential, one data point and one heartwarming success story at a time.

... Baseball, and over 1000 NCAA athletic departments. Become a part of Team Rapsodo as we challenge limits and unveil endless potential, one data point and one heartwarming success story at a time.

Senior Software Developer

Saint Louis, MO · On-site

$53 - $70/hr

... Baseball, and over 1000 NCAA athletic departments. Become a part of Team Rapsodo as we challenge limits and unveil endless potential, one data point and one heartwarming success story at a time.

Senior Software Developer

Saint Louis, MO · On-site

$53 - $70/hr

... Baseball, and over 1000 NCAA athletic departments. Become a part of Team Rapsodo as we challenge limits and unveil endless potential, one data point and one heartwarming success story at a time.

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Rapsodo Baseball information

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How much do rapsodo baseball jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for rapsodo baseball in the United States is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Rapsodo Baseball Analyst, and why are they important?

To thrive as a Rapsodo Baseball Analyst, you need a solid understanding of baseball mechanics, data analysis, and a background in sports science or a related field. Familiarity with Rapsodo’s tracking technology, video analysis software, and statistical tools like Excel or TrackMan is typically required. Strong communication, attention to detail, and the ability to translate complex data into actionable insights help you stand out in this role. These skills are crucial for accurately evaluating player performance and effectively collaborating with coaches and athletes to drive improvement.

What is the difference between Rapsodo Baseball vs Baseball Coach?

AspectRapsodo BaseballBaseball Coach
Primary RoleProvides data analytics and performance metrics using technologyTeaches skills, strategies, and game management
Required CredentialsKnowledge of baseball, familiarity with data toolsExperience in coaching, possibly certifications
Work EnvironmentTraining facilities, fields, or labs with tech equipmentField, gym, or team practice settings
Industry UsageUsed by players, teams, and trainers for performance analysisUsed by teams and players for skill development and strategy

While Rapsodo Baseball focuses on data-driven performance analysis using advanced technology, Baseball Coach emphasizes teaching skills and strategies directly to players. Both roles are essential in baseball development but serve different functions within the industry.

How does a Rapsodo Baseball Analyst typically collaborate with coaches and players to improve performance?

A Rapsodo Baseball Analyst works closely with coaches and players by interpreting advanced pitching and hitting data captured by Rapsodo technology. They translate complex metrics into actionable insights, helping coaches adjust training plans and players refine their techniques. Regular collaboration includes presenting reports, participating in practice sessions, and explaining data-driven recommendations in an accessible way. This role requires strong communication skills and a deep understanding of both baseball fundamentals and analytics to foster a collaborative, results-oriented environment.

What is a Rapsodo Baseball device?

A Rapsodo Baseball device is a high-tech tool used to track and analyze baseball pitching and hitting data. Utilizing radar and camera technology, it captures metrics such as pitch velocity, spin rate, launch angle, and ball trajectory. Coaches and players use this data to improve performance, make informed training decisions, and enhance player development. The device is widely adopted in amateur and professional baseball for its accuracy and user-friendly software. It has become an essential part of modern baseball training and analytics.
Infographic showing various Rapsodo Baseball job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,110 per year, or $19.8 per hour.

Customer Activation and Success Lead

Rapsodo

Saint Louis, MO • On-site

Full-time

Posted 4 days ago


Job description

Company Overview

With its headquarters in Singapore and strategically placed offices across the United States, Turkey, Japan, and Malaysia, Rapsodo represents more than just sports technology and data analytics. It stands as the clear front-runner in providing affordable, professional-grade technology for athletes aiming to enhance their performance.

The company currently collaborates with partners such as The PGA of America, Golf Digest, Troon, various Major League Baseball teams, USA Baseball, and over 1000 NCAA athletic departments.

Become a part of Team Rapsodo as we challenge limits and unveil endless potential, one data point and one heartwarming success story at a time.

Powered by Athletes who get it, and Engineers who can do it.

Why This Role Matters

At Rapsodo, we know that the early stages of the customer journey are critical to long-term success. How customers are onboarded, set up, and supported in their first 30-60 days directly impacts whether they successfully adopt and continue using the product. 

Customers who are properly onboarded, set up correctly, and supported early are significantly more likely to activate, adopt, and continue using the product. 

This role exists to ensure that every customer has a smooth, structured, and successful start. By improving onboarding, installation readiness, and early customer experience, this role directly impacts activation, reduces early churn, and protects revenue. It also works closely with the Customer & Partner Enablement function to ensure that certification programs and training standards are effectively applied in real-world onboarding and installation scenarios.

Role Purpose

We are looking for a Customer Activation & Success Lead to own the early customer journey from pre-installation through initial onboarding and activation. 

This role is responsible for ensuring customers are set up for success from day one-through clear coordination, expectation setting, structured onboarding, and early engagement. 

This role does not own customer communication or lifecycle campaigns. Instead, it focuses on operational execution of onboarding and activation, ensuring customers successfully get up and running with Rapsodo products. 

This is a hands-on role with direct ownership of activation outcomes and meaningful influence across Customer Experience, Product, and Commercial teams.

Key Responsibilities

1.      Pre-Installation Coordination & Readiness 

Ensure customers are prepared before product delivery and installation. 

  • Coordinate with customers, partners, and internal teams to align on installation timelines and requirements  
  • Define and manage install readiness checklists  
  • Set clear expectations with customers on setup, timelines, and requirements  
  • Ensure all dependencies are addressed before installation begins  

2.      Customer Onboarding & Activation 

Own the execution of the onboarding process and early customer journey. 

  • Ensure customers are successfully onboarded and able to use the product effectively  
  • Coordinate onboarding steps across teams (support, partners, product where needed)  
  • Identify and remove friction points in the onboarding experience  
  • Ensure consistency in onboarding across customers and segments  

3.      First 30-60 Day Customer Success 

Drive early customer success and engagement post-installation. 

  • Conduct structured activation check-ins with customers  
  • Monitor early usage signals and identify at-risk customers  
  • Intervene where needed to resolve issues and improve outcomes  
  • Ensure customers are progressing toward successful product usage  

4.      Partner & Installer Coordination 

Ensure partners and installers are aligned and effective in delivering a strong customer experience. 

  • Work closely with VARs, installers, and partner networks to ensure consistent and high-quality customer onboarding and setup experiences  
  • Identify gaps in partner readiness and surface them to Enablement  
  • Ensure field execution aligns with defined onboarding and activation standards  

5.      Activation Insights & Feedback Loops 

Create visibility into activation performance and challenges. 

  • Track activation progress, onboarding completion, and early customer success indicators  
  • Identify recurring issues in onboarding, installation, or early usage  
  • Provide structured feedback to Product, CX Operations, and Enablement teams  
  • Contribute to improving onboarding processes and customer experience  

6.      Process Improvement & Scalability 

Continuously improve how activation is executed as the business grows. 

  • Standardize onboarding workflows and activation processes  
  • Identify opportunities to improve efficiency and consistency  
  • Partner with CX Operations to improve systems, tracking, and workflows  
  • Ensure the activation model scales with increasing customer volume  

Requirements

Role Qualifications

  • 5-10+ years of experience in customer success, onboarding, operations, or related roles  
  • Experience managing onboarding or activation processes for complex or technical products  
  • Strong organizational and coordination skills across multiple stakeholders  
  • Ability to manage customer interactions and resolve issues effectively  
  • Strong problem-solving skills with a focus on execution and outcomes  
  • Experience working with third-party installers, value-added reseller (VAR) networks, or comparable partner ecosystems is highly preferred  
  • Experience in SaaS, hardware-enabled products, or technical environments is a strong plus  

Success Metrics

  • Customer activation rate and time to activation  
  • Onboarding completion and consistency  
  • Reduction in early churn (first 30-60 days)  
  • Customer readiness and successful installation outcomes  
  • Reduction in onboarding-related support issues  
  • Quality and consistency of activation experience across customers 

Bottom Line

This role ensures customers get up and running successfully-turning initial product delivery into real usage, early success, and long-term retention. 

"Activation is where the customer relationship is won or lost-this role owns that moment."