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As of Sep 9, 2026, the average hourly pay for ramp service agents in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.27 per hour, depending on experience, location, and employer.

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Infographic showing various Ramp Service Agents job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,748 per year, or $16.7 per hour.

Agent Ramp Service

New Haven, CT • On-site

TREGO DUGAN AVIATION OF GRAND ISLAND INC
Aviation • 1 - 5K employees

$19.59/hr

Part-time

Posted 20 days ago


Trego-Dugan Aviation rating

6.4

Company rating: 6.4 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

39th of 68 rated aviation services


Job description

GENERAL PURPOSE OF THE JOB:

Every flight that departs on time starts on the ramp. As a Ramp Service Agent with TDA AGH, you are a critical part of the ground team responsible for the safe, efficient turnaround of every aircraft. From loading baggage and marshaling aircraft to operating ground equipment and maintaining a secure ramp environment, your work directly impacts the passenger experience and the success of our operation. No prior experience is required — we will train the right person. If you are dependable, safety-minded, and ready to work hard as part of a close-knit team, we want to hear from you.


ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Load and unload passenger baggage, luggage, and co-mail of various weights and dimensions to and from aircraft and the airport baggage receiving area.

  • Operate ground service equipment (GSE) including tugs, belt loaders, and related equipment safely and in accordance with all regulations.

  • Marshal aircraft to and from gates; assist with aircraft pushback procedures.

  • Provide proper handling of baggage and items requiring special care.

  • Perform aircraft interior cleaning and lavatory servicing between flights.

  • Assist with commissary services including loading and unloading catering carts and galley supplies to and from aircraft in coordination with catering vendors.

  • Conduct aircraft security searches as required.

  • Ensure ramp areas are safe, clean, and free of Foreign Object Debris (FOD) at all times.

  • Inspect and maintain all ground equipment in proper working order; report any deficiencies immediately.

  • Communicate effectively with team members and other departments using a two-way radio.

  • Assist customer service agents and passengers with special needs as directed.

  • Follow all safety regulations, including proper use of ground equipment and required personal protective equipment (PPE).

  • Complete all required training.

  • Only complete tasks for which you are fully trained.

  • Report any safety hazard or incident immediately to your supervisor.

  • Other duties as assigned by management.


REQUIREMENTS AND QUALIFICATIONS:Required:
  • High school diploma or equivalent.

  • Must be at least 18 years of age.

  • Must possess a valid driver's license.

  • Basic computer skills.

  • Must be able to read and write English.

  • Must pass a 10-year background check and pre-employment drug test.

  • Must have or be able to obtain authorization to work in the U.S. as defined in the Immigration Act of 1986.

  • Must successfully attend and complete all required training.

  • No prior experience necessary — we will train the right candidate.

Preferred:
  • Prior experience in a physical, outdoor, or logistics-related role.

  • Experience operating heavy equipment, forklifts, or commercial vehicles.

  • Familiarity with airport or airline ground operations.

  • Ability to communicate in a second language is a plus.


WORK ENVIRONMENT:

Airport ramp environment — primarily outdoors with some indoor work. Agents are exposed to a full range of weather conditions including extreme heat, cold, rain, and wind. The ramp is a high-activity area with aircraft, vehicles, and equipment operating in close proximity. Subject to constant noise, jet exhaust, and fumes. Personal protective equipment is required and provided.


PHYSICAL REQUIREMENTS:
  • Must be able to lift and carry a 70-pound suitcase from the floor to 18 inches, and carry a 70-pound suitcase with both hands for a distance of up to 25 feet.

  • Must have the physical dexterity to perform repetitive tasks and motions including bending at the waist and knees, squatting, kneeling, crawling, and twisting, and sustaining those positions for extended periods.

  • Must be able to work effectively in a high-pressure, time-sensitive environment.

  • Must have sufficient vision and physical ability to safely perform all essential functions of the position.


KEY COMPETENCIES:
  • Safety First: Consistently follows all safety regulations, uses PPE correctly, keeps the ramp clear of FOD, and reports hazards immediately — no shortcuts.

  • Reliability & Accountability: Shows up on time, follows through on responsibilities, and works independently with minimal supervision.

  • Teamwork: Works cooperatively and positively with fellow agents, customer service staff, and airline personnel to keep flights on time.

  • Composure Under Pressure: Maintains a calm, professional demeanor in high-stress, fast-paced situations including irregular operations and weather delays.

  • Attention to Detail: Handles baggage and equipment carefully, conducts thorough security searches, and follows procedures with precision.


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