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Rn Telephone Triage Jobs (NOW HIRING)

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Telephone Triage Nurse / RN

Houston, TX · On-site

Telephone Triage Nurse / RN Work Location: Houston, TX InGenesis is currently seeking a Registered Nurse / RN to work as a Telephone Triage Nurse with our client located in Houston, TX. In this role ...

NorthShore

RN Triage - Centralized Triage

Warrenville, IL · On-site

$33.96 - $52.64/hr

The RN Telephone Triage Nurse is a Registered Nurse and responsible for patient care needs through the use of inbound and outbound telephone practice. Continuously demonstrates positive customer ...

NorthShore

RN Triage - Centralized Triage

Warrenville, IL · On-site

$33.96 - $52.64/hr

The RN Telephone Triage Nurse is a Registered Nurse and responsible for patient care needs through the use of inbound and outbound telephone practice. Continuously demonstrates positive customer ...

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RN Telephone Triage information

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$13

$38

$52

How much do rn telephone triage jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for rn telephone triage in the United States is $38.06, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $45.43 per hour, depending on experience, location, and employer.

What is an RN Telephone Triage nurse?

An RN Telephone Triage nurse is a registered nurse who provides medical advice, assessment, and guidance to patients over the phone. They use their clinical knowledge and standardized protocols to evaluate symptoms, determine the urgency of care needed, and recommend appropriate next steps, such as self-care, visiting a healthcare provider, or seeking emergency services. This role is essential in helping patients make informed healthcare decisions and efficiently directing them to the right level of care. RN Telephone Triage nurses often work for hospitals, clinics, insurance companies, or telehealth services.

What is the difference between Rn Telephone Triage vs Rn Case Manager?

AspectRn Telephone TriageRn Case Manager
CertificationsRN license, triage certification (optional)RN license, case management certification (e.g., CCM)
Work EnvironmentCall centers, telehealth servicesHospitals, insurance companies, community agencies
Primary ResponsibilitiesAssess patient symptoms over the phone, provide adviceCoordinate patient care, develop treatment plans
Industry UsageHealthcare telecommunication servicesPatient advocacy, care coordination

While both roles require an RN license, Rn Telephone Triage focuses on remote assessment and advice via phone, whereas Rn Case Managers handle ongoing patient care coordination and management. The roles differ mainly in scope and work environment, but both are vital in healthcare delivery.

How does an RN Telephone Triage nurse typically handle high call volumes while ensuring quality patient care?

RN Telephone Triage nurses often experience periods of high call volume, especially during peak hours or flu season. To manage this, they use well-structured triage protocols and electronic health record systems to quickly assess patient needs, prioritize urgent cases, and provide clear instructions. Teamwork is essential, as nurses frequently collaborate with other triage nurses and on-call physicians to ensure patient safety. Staying organized and maintaining a calm demeanor helps them deliver consistent, compassionate care even during busy shifts.

What are the key skills and qualifications needed to thrive as an RN Telephone Triage Nurse, and why are they important?

To thrive as an RN Telephone Triage Nurse, you need strong clinical judgment, assessment skills, and a valid RN license, often with experience in acute care or ambulatory settings. Familiarity with telephone triage protocols, electronic health record (EHR) systems, and specialized triage software is essential. Excellent communication, active listening, and critical thinking skills help gather accurate information and effectively guide patients. These competencies are crucial for ensuring patient safety, providing appropriate care recommendations, and managing care remotely.
More about RN Telephone Triage jobs
What cities are hiring for Rn Telephone Triage jobs? Cities with the most Rn Telephone Triage job openings:
What are the most commonly searched types of Rn Telephone Triage jobs? The most popular types of Rn Telephone Triage jobs are:
What states have the most Rn Telephone Triage jobs? States with the most job openings for Rn Telephone Triage jobs include:
RN Telephone Triage jobs near you
Infographic showing various Rn Telephone Triage job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 53% Full Time, 14% Part Time, and 31% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $79,160 per year, or $38.1 per hour.
RN Triage Nurse - REMOTE

RN Triage Nurse - REMOTE

Nurse telephone Triage Service, LLC

Charlotte, NC • Remote

$26/hr

Part-time

Posted 26 days ago

Job description

$26 an hour

*****This position is 100% remote*****

Nurse Telephone Triage Service, LLC, a dynamic, fast growing triage company is seeking RNs with both pediatric and adult experience to join our team. And for those that prefer to work weekends and have their weekdays free, we offer a competitive Baylor plan. The ideal candidate will have at least 5 years of experience, preferably ED, call center or triage in a provider office, and be a great multi-tasker with excellent computer skills. This is a fast paced environment that requires a dedicated, quick thinker who enjoys challenges and will be committed to the team. Compact nurses are encouraged to apply, and additional nursing licenses are required to obtain. Submit your resume. We look forward to meeting you and seeing what skills you have to offer!

Company Description

Nurse telephone triage service is an RN-owned company committed to provide high quality telephone triage health advice to patients and caregivers. Our service will allow physicians and healthcare providers to have an enhanced quality of life with their own families. This in turn will also allow the physicians to be more productive with their own patients in the office setting.
The physicians can be assured that their patients are cared for in the after hours times, using the same standards that they are accustomed to in their own practices. We strive to be an extension of the office, to work with the physicians, and to provide continuity of excellent care.