Wixom, MI · On-site
$17.25 - $22.50/hr
This role supports and manages orders from quote through shipment, ensuring accuracy, communication ... priorities, rush orders, and changes internally • Escalate potential issues early to minimize ...
Wixom, MI · On-site
$17.25 - $22.50/hr
This role supports and manages orders from quote through shipment, ensuring accuracy, communication ... priorities, rush orders, and changes internally • Escalate potential issues early to minimize ...
Wixom, MI · On-site
$17.25 - $22.50/hr
This role supports and manages orders from quote through shipment, ensuring accuracy, communication ... priorities, rush orders, and changes internally • Escalate potential issues early to minimize ...
Wixom, MI · On-site
$17.25 - $22.50/hr
This role supports and manages orders from quote through shipment, ensuring accuracy, communication ... priorities, rush orders, and changes internally • Escalate potential issues early to minimize ...
Be Seen First
Quote realistic pickup times based on current kitchen volume * Answer questions about the menu ... Calm and organized during a rush * Comfortable with POS systems, tablets, and handling payments
New
Quick apply
Be Seen First
Quote realistic pickup times based on current kitchen volume * Answer questions about the menu ... Calm and organized during a rush * Comfortable with POS systems, tablets, and handling payments
New
Be Seen First
Quote realistic pickup times based on current kitchen volume * Answer questions about the menu ... Calm and organized during a rush * Comfortable with POS systems, tablets, and handling payments
New
Quick apply
Be Seen First
Quote realistic pickup times based on current kitchen volume * Answer questions about the menu ... Calm and organized during a rush * Comfortable with POS systems, tablets, and handling payments
New
Damascus, VA · On-site
Exposure to any configure-price-quote (CPQ) platform, rules engine, or product configurator -- Configit, Oracle CPQ, SAP Variant Configuration, Epicor or similar. * Basic programming or scripting ...
Quick apply
Damascus, VA · On-site
Exposure to any configure-price-quote (CPQ) platform, rules engine, or product configurator -- Configit, Oracle CPQ, SAP Variant Configuration, Epicor or similar. * Basic programming or scripting ...
Elk Grove Village, IL · On-site
$136K - $175K/yr
... accurate quote and order administration. * Conduct meetings to review project quotes before ... rush fees. * Ensure that all commercial sign-offs from the customer are in place, including ...
Elk Grove Village, IL · On-site
$136K - $175K/yr
... accurate quote and order administration. * Conduct meetings to review project quotes before ... rush fees. * Ensure that all commercial sign-offs from the customer are in place, including ...
Saint Paul, MN · Remote
$25 - $30/hr
Self-manage and prioritize orders based on due date or special requirements such as rush orders and special projects; * Manage inbound and outbound work queue; * Communicate with clients on quote ...
Quick apply
Saint Paul, MN · Remote
$25 - $30/hr
Self-manage and prioritize orders based on due date or special requirements such as rush orders and special projects; * Manage inbound and outbound work queue; * Communicate with clients on quote ...
Saint Paul, MN · On-site
$25 - $30/hr
Self-manage and prioritize orders based on due date or special requirements such as rush orders and special projects; * Manage inbound and outbound work queue; * Communicate with clients on quote ...
Saint Paul, MN · On-site
$25 - $30/hr
Self-manage and prioritize orders based on due date or special requirements such as rush orders and special projects; * Manage inbound and outbound work queue; * Communicate with clients on quote ...
$25 - $30/hr
Self-manage and prioritize orders based on due date or special requirements such as rush orders and special projects; * Manage inbound and outbound work queue; * Communicate with clients on quote ...
$25 - $30/hr
Self-manage and prioritize orders based on due date or special requirements such as rush orders and special projects; * Manage inbound and outbound work queue; * Communicate with clients on quote ...
Colchester, CT · On-site
$24 - $26/hr
Uses all necessary identified information to complete quote requests for various divisions, as ... and managing lead-times for rush orders. * Performs other duties as assigned. Skills ...
Colchester, CT · On-site
$24 - $26/hr
Uses all necessary identified information to complete quote requests for various divisions, as ... and managing lead-times for rush orders. * Performs other duties as assigned. Skills ...
Pasco, WA · On-site
$50K - $65K/yr (+ commission)
Coordinate closely with Pump Shop Management, Main Shop Foreman, Scheduling, and other personnel to ensure projects move efficiently from quote to completion. * Assist with managing rush or priority ...
Quick apply
Pasco, WA · On-site
$50K - $65K/yr (+ commission)
Coordinate closely with Pump Shop Management, Main Shop Foreman, Scheduling, and other personnel to ensure projects move efficiently from quote to completion. * Assist with managing rush or priority ...
Colchester, CT · On-site
$24 - $26/hr
Uses all necessary identified information to complete quote requests for various divisions, as ... and managing lead-times for rush orders. * Performs other duties as assigned. Skills ...
Colchester, CT · On-site
$24 - $26/hr
Uses all necessary identified information to complete quote requests for various divisions, as ... and managing lead-times for rush orders. * Performs other duties as assigned. Skills ...
Doral, FL · On-site
$18/hr
... quote. Handling complaints Addresses simple customer problems/complaints such as returns, price ... rush orders · Sends inventory overviews to the customer · Requests internal samples · Sends ...
Quick apply
Doral, FL · On-site
$18/hr
... quote. Handling complaints Addresses simple customer problems/complaints such as returns, price ... rush orders · Sends inventory overviews to the customer · Requests internal samples · Sends ...
Doral, FL · On-site
$18/hr
... quote. Handling complaints Addresses simple customer problems/complaints such as returns, price ... rush orders · Sends inventory overviews to the customer · Requests internal samples · Sends ...
Quick apply
Doral, FL · On-site
$18/hr
... quote. Handling complaints Addresses simple customer problems/complaints such as returns, price ... rush orders · Sends inventory overviews to the customer · Requests internal samples · Sends ...
Doral, FL · On-site
$18/hr
... quote. Handling complaints Addresses simple customer problems/complaints such as returns, price ... rush orders · Sends inventory overviews to the customer · Requests internal samples · Sends ...
Quick apply
Doral, FL · On-site
$18/hr
... quote. Handling complaints Addresses simple customer problems/complaints such as returns, price ... rush orders · Sends inventory overviews to the customer · Requests internal samples · Sends ...
Sandston, VA · On-site
... rush requests, and claims resolution. * Take ownership of customer issues from initial inquiry ... Support outside sales representatives with bid opportunities, quote preparation, and customer ...
Sandston, VA · On-site
... rush requests, and claims resolution. * Take ownership of customer issues from initial inquiry ... Support outside sales representatives with bid opportunities, quote preparation, and customer ...
Irvine, CA · On-site
$34 - $54/hr
Maintain flexibility for when job priorities shift, such as emergencies, workload, rush jobs or ... Communicate with parts department to quote and receive parts required * Retain and tag defective ...
Irvine, CA · On-site
$34 - $54/hr
Maintain flexibility for when job priorities shift, such as emergencies, workload, rush jobs or ... Communicate with parts department to quote and receive parts required * Retain and tag defective ...
Elk Grove Village, IL · On-site
$136K - $175K/yr
... accurate quote and order administration. * Conduct meetings to review project quotes before ... rush fees. * Ensure that all commercial sign-offs from the customer are in place, including ...
Elk Grove Village, IL · On-site
$136K - $175K/yr
... accurate quote and order administration. * Conduct meetings to review project quotes before ... rush fees. * Ensure that all commercial sign-offs from the customer are in place, including ...
Somerset, PA · On-site
$12.50/hr
... i.e., rush orders, etc.). Perform County inventory accurately with the ability to gather price ... the best quote among potential suppliers, and use mathematics Perform buying duties, and ...
Quick apply
Somerset, PA · On-site
$12.50/hr
... i.e., rush orders, etc.). Perform County inventory accurately with the ability to gather price ... the best quote among potential suppliers, and use mathematics Perform buying duties, and ...
$34 - $54/hr
Maintain flexibility for when job priorities shift, such as emergencies, workload, rush jobs or ... Communicate with parts department to quote and receive parts required * Retain and tag defective ...
Quick apply
$34 - $54/hr
Maintain flexibility for when job priorities shift, such as emergencies, workload, rush jobs or ... Communicate with parts department to quote and receive parts required * Retain and tag defective ...
For Quote Rush jobs, the most frequently searched job titles are:
Wixom, MI • On-site
$17.25 - $22.50/hr
Full-time
Medical, Retirement, PTO
Re-posted 28 days ago
Manage and process customer orders from quote through shipment, ensuring accuracy and communication.
Coordinate with production, purchasing, and logistics to meet delivery requirements and track orders through to shipment.
Support sales activities by entering orders, providing order status updates, and resolving customer issues proactively.
Position Summary:
The Customer Service Lead serves as a key link between customers, sales, and operations. This is a handson role within a small team environment, working closely with one other team member. The position is focused on execution and ownership of day-to-day order flow rather than managing a large team. This role supports and manages orders from quote through shipment, ensuring accuracy, communication, and follow-through in a fast-paced specialty metals environment. The position requires attention to detail and comfort working with technical product specifications such as alloys, tempers, gauges, and coil processing requirements.
Key Responsibilities
Customer & Sales Support
• Serve as the primary point of contact for assigned customer accounts
• Enter and manage sales orders, change orders, and order acknowledgements • Schedule new order processing time in the slitting schedule
• Monitor customer web-based release systems as required
• Provide order status updates, lead times, and shipment details including ASN’s
• Support sales with processing RFQs, quotes, pricing updates, and documentation
• Resolve customer issues proactively and professionally
Order Management & Coordination
• Review customer purchase orders for accuracy and completeness
• Confirm material specifications including alloy, temper, gauge, width, finish, and tolerances
• Coordinate processing requirements such as slitting and packaging • Work with production, purchasing, and logistics to meet delivery requirements
• Track orders through production and shipment to ensure on-time delivery
Documentation & Internal Communication
• Track and report new customer delivery performance monthly
• Initiate and complete sales portion of APQP’s
• Compile and present company sales performance results quarterly
• Maintain and revise sales work instructions as necessary
• Maintain accurate customer records, pricing, and order history in Beehive
• Ensure compliance with customer requirements, certifications, and traceability including CMRT, REACH, and RoHS
• Communicate priorities, rush orders, and changes internally
• Escalate potential issues early to minimize customer impact
• Prepare USMCA and Certificate of Origin documents
Qualifications & Skills
Preferred Attributes
• Customer-focused mindset with strong follow-through
• Problem solver who takes ownership of issues
• Team-oriented and collaborative
• Willingness to learn technical products and processes
What We Offer
