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Quick Lane Manager Jobs in Novi, MI (NOW HIRING)

LITHIA

Dealer Trade Driver

Waterford, MI · On-site

... Quick Lane, mobile service, collision repair, parts and more. * Build relationships that bring ... Notify GSM or Manager on duty immediately if any damage is found on vehicle being traded. * Ensure ...

Chick-fil-A

Closing FOH Manager

Livonia, MI

$18/hr

This location requires previous experience with interacting with quick-service restaurant via a drive-thru lane. Chick-fil-A Livonia: Immediate Opening for a Highly Skilled Closing FOH Manager Are ...

Chick-fil-A

Closing FOH Manager

Livonia, MI

$18/hr

This location requires previous experience with interacting with quick-service restaurant via a drive-thru lane. Chick-fil-A Livonia: Immediate Opening for a Highly Skilled Closing FOH Manager Are ...

All JobsQuick Lane JobsQuick Lane Manager JobsQuick Lane Manager Jobs in Novi, MI

Quick Lane Manager information

See Novi, MI salary details

$21.6K

$57.6K

$96.2K

How much do quick lane manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for quick lane manager in Novi, MI is $57,559.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $64,700.00 per year, depending on experience, location, and employer.

What does a Quick Lane Manager do?

A Quick Lane Manager oversees the operations of a Quick Lane Tire & Auto Center, ensuring efficient customer service, managing staff, and maintaining high standards for auto maintenance and repair services. They are responsible for scheduling, inventory control, quality assurance, and meeting sales targets. Additionally, they handle customer concerns, supervise technicians, and ensure compliance with safety and company policies. Their role is crucial in delivering a positive customer experience and ensuring the smooth operation of the service center.

What is the difference between Quick Lane Manager vs Service Advisor?

AspectQuick Lane ManagerService Advisor
Primary RoleOversees quick service operations, manages staff, and ensures efficient vehicle maintenanceActs as the customer’s main point of contact, explains repairs, and recommends services
Required CredentialsAutomotive service experience, possibly ASE certificationsCustomer service skills, automotive knowledge, often ASE certifications
Work EnvironmentService bays, workshop, dealership or quick service centerFront desk, customer lounge, dealership or service center
Employer & Industry UsageAutomotive dealerships, quick service centersAutomotive dealerships, repair shops, service centers

While both roles are integral to automotive service operations, the Quick Lane Manager focuses on managing the service process and staff, ensuring smooth operations. The Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and customer service skills, but their daily responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as a Quick Lane Manager, and why are they important?

To thrive as a Quick Lane Manager, you need strong automotive service knowledge, leadership abilities, and a background in business management, often supported by experience or certifications in automotive service. Familiarity with dealership management systems (DMS), inventory software, and industry-standard diagnostic tools is typically required. Exceptional customer service, organizational skills, and the ability to effectively lead a team are vital soft skills for this role. These competencies ensure efficient shop operations, high customer satisfaction, and the achievement of business targets in a fast-paced service environment.

What are some common challenges Quick Lane Managers face in balancing service efficiency with customer satisfaction?

Quick Lane Managers often juggle the need to deliver fast, efficient vehicle maintenance while ensuring each customer receives personalized and high-quality service. One challenge is managing workflow and team schedules to minimize customer wait times, especially during peak hours. Additionally, they must handle unexpected issues such as parts shortages or urgent repairs without compromising the overall customer experience. Developing strong communication and problem-solving skills is essential for navigating these challenges and maintaining both operational efficiency and customer loyalty.

What job categories do people searching Quick Lane Manager jobs in Novi, MI look for?

The top searched job categories for Quick Lane Manager jobs in Novi, MI are:

What cities near Novi, MI are hiring for Quick Lane Manager jobs?

Cities near Novi, MI with the most Quick Lane Manager job openings:

Quick Lane Manager jobs near you
Infographic showing various Quick Lane Manager job openings in Novi, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $57,559 per year, or $27.7 per hour.

Assistant Store Manager - Detroit, MI

Goodyear Tire and Rubber Company

Detroit, MI • On-site

Full-time

Medical, Retirement, PTO

Re-posted 19 days ago

Job description


Let's Connect APPLY TODAY To Schedule Your On Site Interview!
"Automotive Service Advisor""Service Advisor""Senior Service Advisor""Automotive Service Writer""Service Writer""Customer Service Advisor (Automotive)""Tire Service Advisor""Assistant Service Manager""Automotive Service Manager""Automotive Assistant Manager""Tire Store Assistant Manager""Shop Supervisor""Quick Lane Advisor""Express Service Advisor"
Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!
General Description:
As an Assistant Store Manager, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections while delivering outstanding service. You will also become familiar with managing the store effectively by scheduling associates, appointments, and being involved in tracking and reaching profitability goals. We encourage you to allow us to invest in your success as you invest in ours; apply today!
Responsibilities will include, but will not be limited to:
  • Help drive and reach sales goals through guest interactions including tire and service sales
  • Build guest relationships and ensure guest satisfaction by being the liaison between technicians and consumers
  • Effectively manage the service department as needed
  • Contribute to training and development of service department associates
  • Articulate all warranties, promotions, and advertisements
  • Utilize tools provided to make recommendations to guests based on manufacturing guidelines
  • Maintain a clean and safe work and guest area
  • Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:
  • Minimum 2 years of previous retail experience
  • Valid driver's license
  • Must be at least 18 years of age
  • No relocation is being offered for this position
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:
  • Previous management experience
  • Previous automotive sales experience

Position Criteria:
  • Strong work ethic; independently motivated to produce results with limited influence from others
  • Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
  • Ability to review, analyze, and interpret information, identify problems, and make decisions
  • Ability to read, understand, and follow procedures and guidelines
  • Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
  • Commitment to following established safety policies and procedures

Apply