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Quick Lane Advisor Jobs in Washington, DC (NOW HIRING)

Ted Britt Auto Group

Quick Lane Technician

Chantilly, VA · On-site

$45K - $65K/yr

Our Quick Lane is more than an entry-level job - it is a mentorship-driven environment where ... Communicate clearly with Service Advisors regarding repair needs and timelines. * Maintain ...

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Quick Lane Advisor information

See Washington, DC salary details

$13

$29

$51

How much do quick lane advisor jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for quick lane advisor in Washington, DC is $29.37, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $33.75 per hour, depending on experience, location, and employer.

What is a Quick Lane Advisor?

A Quick Lane Advisor is a customer service professional who works at Quick Lane Tire & Auto Centers, assisting customers with their vehicle maintenance and repair needs. They act as the main point of contact between customers and technicians, helping to diagnose issues, explain recommended services, and ensure that work is completed efficiently. Quick Lane Advisors also handle appointments, provide cost estimates, and answer any questions customers may have. Their goal is to provide a smooth and positive experience for customers needing routine automotive services such as oil changes, tire rotations, and brake inspections.

What does a Quick Lane Advisor do?

A Quick Lane Advisor typically greets customers, listens to their vehicle concerns, and recommends appropriate maintenance or repair services. They create work orders, communicate with technicians about customer needs, and keep customers updated on the status of their vehicles. Advisors also review completed work with customers, explain any recommendations, and process payments. This role requires strong communication skills and the ability to multi-task in a fast-paced, team-oriented environment.

What skills and qualifications does a Quick Lane Advisor need?

To thrive as a Quick Lane Advisor, you need strong automotive knowledge, customer service skills, and often a high school diploma or equivalent. Familiarity with dealership management systems, basic point-of-sale software, and vehicle diagnostic tools is typically required. Exceptional communication, problem-solving abilities, and a customer-oriented attitude help you build trust and efficiently address client concerns. These skills and qualities are essential for ensuring customer satisfaction, streamlining service operations, and driving repeat business in a fast-paced automotive service environment.

What is the difference between Quick Lane Advisor vs Service Advisor?

AspectQuick Lane AdvisorService Advisor
CredentialsHigh school diploma, automotive service knowledgeHigh school diploma, often additional certifications
Work EnvironmentQuick service lanes, fast-pacedFull-service repair shops, customer-focused
Employer & IndustryAutomotive dealerships, quick service centersAutomotive dealerships, repair shops
Primary RoleAssist customers with quick service needs, recommend servicesAdvise customers on repairs, estimate costs, upsell services

Quick Lane Advisors focus on fast, efficient customer service for quick maintenance, while Service Advisors handle comprehensive vehicle repairs and detailed customer consultations. Both roles require automotive knowledge but differ in scope and environment.

What are popular job titles related to Quick Lane Advisor jobs in Washington, DC?

For Quick Lane Advisor jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Quick Lane Advisor jobs in Washington, DC look for?

The top searched job categories for Quick Lane Advisor jobs in Washington, DC are:

Quick Lane Advisor jobs near you

Quick Lane Service Advisor

Malloy Ford Alexandria

Alexandria, VA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago

Job description

Malloy Ford in Alexandria is seeking a motivated, customer-focused Quick Lane Advisor to join our service team. In this role, you’ll help deliver a seamless and efficient experience by accurately documenting customer concerns, coordinating closely with technicians, and providing timely updates to ensure clear communication throughout the service process. The Quick Lane Advisor will be responsible for facilitating automotive work like oil changes, tires, brakes and recalls.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future.  Join the Ford Family where we value service to each other and the world as much as to our customers!
Quick Lane Service Advisor Compensation and Benefits:

  • Competitive Pay based on experience

  • Flexible Working Hours

  • Health Insurance

  • PTO & Sick Leave

  • 401K

  • Opportunities for career growth

Quick Lane Service Advisor Responsibilities:

  • Welcome customers in a friendly and professional manner while identifying their vehicle service needs

  • Create clear, accurate service orders and cost estimates

  • Collaborate with technicians to ensure repairs are completed efficiently and to high-quality standards

  • Maintain a clean, organized, and inviting service drive and waiting area

  • Address customer inquiries and resolve concerns promptly and courteously

  • Monitor the progress of each vehicle throughout the day, and update customers frequently

  • Verify that the final invoice reconciles with the work performed on the repair order

  • Explain all completed work and charges to customers

  • Suggest appropriate additional services or products to support vehicle performance and customer satisfaction

Quick Lane Service Advisor Requirements:

  • Previous experience at a Ford dealership is a plus

  • Minimum of 1 year experience in service department

  • Ability to identify the problem quickly

  • Knowledge of automobiles

  • Proven record of achieving exceptional customer satisfaction

  • Past experience as a service advisor, assistant lane manager or service consultant

  • Very energetic personality 

  • A desire for a long-term career with a growing organization

  • Personal and professional integrity

  • Computer skills and willingness to learn new programs

  • Ability to learn new technology and repair and service procedures and specifications

  • Ability to lift 50 pounds and work on your feet for extended periods of time

  • Ability to work in a fast-paced environment

  • Basic computer skills

  • Positive, friendly attitude 

  • High school diploma or equivalent

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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