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Quality Service Manager Jobs in Washington, DC (NOW HIRING)

Vertical Mechanical Group Inc

Service Manager

Sterling, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

This role is responsible for managing service technicians, ensuring quality customer service, and driving operational efficiency. The ideal candidate will have a strong technical background in HVAC ...

Vertical Mechanical Group Inc

Service Manager

Sterling, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

This role is responsible for managing service technicians, ensuring quality customer service, and driving operational efficiency. The ideal candidate will have a strong technical background in HVAC ...

Vertical Mechanical Group Inc

Service Manager

Sterling, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

This role is responsible for managing service technicians, ensuring quality customer service, and driving operational efficiency. The ideal candidate will have a strong technical background in HVAC ...

Pohanka Automotive Group

Service Manager

Northern Virginia, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Service Manager, you will play a pivotal role in supporting the daily operations of our ... Conduct regular audits to ensure service quality, adherence to procedures, and timely completion of ...

Pohanka Automotive Group

Service Manager

Northern Virginia, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Service Manager, you will play a pivotal role in supporting the daily operations of our ... Conduct regular audits to ensure service quality, adherence to procedures, and timely completion of ...

Galaxy Service Partners

Service Manager

Washington, DC

$90K - $125K/yr

Service Manager Sylvester's Dock & Door * Washington, DC Metro $90,000 - $125,000 base + company ... You'll work closely with our technicians, our sales team, and ownership to drive quality ...

Roda

Service Manager

Rockville, MD · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of ... Manages the shop P&L and ensures shop profitability * Works to continuously improve KPI's, market ...

Roda

Service Manager

Rockville, MD · On-site

$90K - $100K/yr

  • Medical

  • Dental

We are looking to hire a Service Manager to manage day-to-day operations at Roda. The ideal ... Conducts periodic spot checks of completed jobs for thoroughness and quality.Keeps abreast of ...

Roda

Service Manager

Rockville, MD · On-site

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of ... Manages the shop P&L and ensures shop profitability * Works to continuously improve KPI's, market ...

PIVOT Workforce

Service Manager

Gaithersburg, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Manager Location: Gaithersburg, MD Job Summary: Are you passionate about leading commercial ... quality control, and customer satisfaction Lead a team of Service Technicians in a fast-paced ...

Continental Realty

Service Manager

Annapolis, MD · On-site

$36 - $38/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Service Manager for Westwinds Apartments - Annapolis, MD Role Overview As a Service Manager for ... Demonstrate important leadership qualities and take initiative to help plan and execute service ...

Midas

Automotive Service Manager

Capitol Heights, MD · On-site

$195K/yr

  • Medical

  • Dental

  • PTO

Paid time off Automotive Service Manager At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained ...

Midas - PGW

Automotive Service Manager

Manassas, VA · On-site

$800 - $1.1K/wk

  • Medical

  • Dental

  • Retirement

  • PTO

Free food & snacks At Midas we are dedicated to providing quality services to customer vehicles in ... We are looking for automotive service manager to manage and direct all service department ...

Midas

Automotive Service Manager

Capitol Heights, MD · On-site

Automotive Service Manager At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE ...

Matheny Motors

Service Manager

Woodbridge, VA · On-site

The Woodbridge Service Manager is responsible for overseeing the operations of the service departments daily, to ensure that all repairs and customer service interactions are of the highest quality.

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Showing results 1-20

All JobsQuality Service JobsQuality Service Manager JobsQuality Service Manager Jobs in Washington, DC

Quality Service Manager information

See Washington, DC salary details

$27.2K

$97.6K

$179K

How much do quality service manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for quality service manager in Washington, DC is $97,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $154,000.00 per year, depending on experience, location, and employer.

What is the difference between Quality Service Manager vs Customer Service Manager?

AspectQuality Service ManagerCustomer Service Manager
Primary FocusEnsuring product/service quality and complianceManaging customer interactions and satisfaction
CertificationsQuality management certifications (e.g., ISO, Six Sigma)Customer service or management certifications
Work EnvironmentManufacturing, healthcare, or service industriesRetail, hospitality, call centers
Key ResponsibilitiesQuality audits, process improvements, complianceHandling customer complaints, training staff, improving service experience

While both roles aim to improve organizational performance, the Quality Service Manager focuses on maintaining quality standards and compliance, whereas the Customer Service Manager concentrates on enhancing customer satisfaction and service delivery. Understanding these differences helps organizations assign the right responsibilities and find suitable candidates.

What does a quality service manager do?

A quality service manager oversees customer service operations to ensure high standards of quality and satisfaction. They develop and implement service protocols, monitor performance metrics, and address customer concerns to improve overall service delivery. Strong communication skills and familiarity with quality management tools are essential in this role.

What are the most commonly searched types of Quality Service jobs in Washington, DC?

The most popular types of Quality Service jobs in Washington, DC are:

Quality Service Manager jobs near you

Service Manager

Vertical Mechanical Group Inc

Sterling, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 27 days ago

Job description

Service Manager

At Anderson Mechanical Services, a VMG Company, we are always seeking talented individuals to join our growing team. Our commitment to exceptional customer service and innovative solutions drives our success and fuels continuous expansion. We're excited to offer opportunities for motivated professionals who are ready to elevate their careers. When you join Anderson Mechanical Services, you become part of a close-knit, supportive team that values both its employees and clients. Here, your growth powers our success.

Position Overview:

Anderson Mechanical Services is seeking a highly motivated Service Manager to lead and oversee our commercial HVAC and plumbing service operations. This role is responsible for managing service technicians, ensuring quality customer service, and driving operational efficiency. The ideal candidate will have a strong technical background in HVAC and plumbing, excellent leadership skills, and a focus on delivering outstanding service to our clients.

Key Responsibilities:

  • Oversee daily operations of the service department, ensuring efficiency and quality service delivery.
  • Manage and support service technicians, including scheduling, training, and performance management.
  • Develop and maintain strong relationships with clients, addressing concerns and ensuring satisfaction.
  • Monitor service metrics, budgets, and profitability to drive operational success.
  • Implement and enforce safety procedures and compliance with company policies and industry regulations.
  • Assist in business development efforts by identifying service opportunities and growing customer accounts.
  • Collaborate with internal departments to optimize service operations and resource allocation.
  • Ensure timely and accurate documentation of service activities, work orders, and reports.

Qualifications:

  • 5+ years of experience in HVAC and/or plumbing service management.
  • Strong leadership and team management skills.
  • Excellent problem-solving abilities and customer service mindset.
  • Knowledge of industry regulations, safety standards, and best practices.
  • Proficiency in service management software and Microsoft Office Suite.
  • Strong communication and organizational skills.

Preferred Qualifications:

  • Previous experience in a commercial HVAC and plumbing service environment.
  • Technical certifications in HVAC or plumbing are a plus.
  • Business development and sales experience within a service department.

Why Join Anderson Mechanical Services?

  • Competitive salary and performance-based incentives.
  • Comprehensive benefits package including health, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.

If you're a results-driven leader looking to make an impact in the HVAC and plumbing service industry, we want to hear from you! Apply today and take the next step in your career with Anderson Mechanical Services.

Apply