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Quality Service Associate Jobs in Wyoming (NOW HIRING)

Walgreens

Pharmacy Customer Service Associate

Casper, WY · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of ...

Walgreens

Pharmacy Customer Service Associate

Casper, WY · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of ...

Walgreens

Pharmacy Customer Service Associate

Cody, WY · On-site

$16 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive ... the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of ...

Panda Restaurant Group

Service Team

Cheyenne, WY

$15 - $20/hr

Join us as a Service Team Associate We're looking for friendly team players to create a warm ... Follows Operations Standards and Safety Procedure to serve fresh and quality food * Works ...

Pearson

Advanced Associate, Customer Service

Cheyenne, WY · On-site

$13.75 - $19/hr

Advanced Associate, Customer Service Location: Flexible/Hybrid Department: Client Services Reports ... Identify and support improvements that increase efficiency, quality, and consistency. What We're ...

Global Partners LP

$16 - $19/hr

Our Guest Service Associate will be responsible for driving top notch guest experience while ... Adhere to the execution of established safety, security, quality and store operations policies ...

Help At Home

Intake Client Associate

Cheyenne, WY · On-site

$21 - $24/hr

Overview As the nation's leading provider of high-quality home care services, we empower our ... We're seeking a Intake Client Associate who is passionate about making a difference and driving ...

Banner Health

Environmental Services Associate PRN

Worland, WY · On-site

$14.75 - $18/hr

As a member of the environmental service team, you will ensure the safety, health, and high morale ... With a 50-year tradition of quality caring, Washakie Medical Center in Worland, Wyo. is a 18-bed ...

Loaf 'N Jug

Subway - Food Service Manager

Cheyenne, WY · On-site

$16.50 - $18.50/hr

... quality, food safety, equipment issues, training, signage needs, etc. * Perform other duties as assigned at the discretion of the Store Manager. Working Relationships: Guest Service Associates, Food ...

Ketel Thorstenson LLP

Senior Audit Associate

Casper, WY · On-site

$78K - $96K/yr

Ketel Thorstenson, LLP (KT) is seeking a motivated and detail-oriented Senior Associate Accountant ... Build strong client relationships through proactive communication and high-quality service * Mentor ...

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Showing results 21-40

All JobsQuality Service Associate JobsQuality Service Associate Jobs in Wyoming

Quality Service Associate information

What does a quality service associate do?

A quality service associate monitors and evaluates customer service interactions to ensure they meet company standards. They analyze data, provide feedback, and may assist in training staff to improve service quality, often using tools like quality assurance software. Strong communication skills and attention to detail are essential for this role.

What cities in Wyoming are hiring for Quality Service Associate jobs?

Cities in Wyoming with the most Quality Service Associate job openings:

Quality Service Associate jobs near you

Pharmacy Customer Service Associate

Walgreens

Rock Springs, WY • On-site

$16 - $18/hr

Other

This job post has expired today. Applications are no longer accepted.

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,204 frontline employees who took The Breakroom Quiz

98th of 112 rated pharmacies

Job description


  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

External Basic Qualifications
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
  • Prefer good computer skills.
  • Prefer the knowledge of store inventory control.
  • Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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