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Quality Service Associate Jobs in Michigan (NOW HIRING)

Raising Cane's

Customer Service Associate

Novi, MI · On-site

$15/hr

Qualities of awesome Canes Customer Service Associate: * Team player * Excellent communicator * Happy, courteous and enthusiastic * Hard working and attentive * Responsible and dependable * Authentic ...

Raising Cane's

Customer Service Associate

Saginaw, MI · On-site

$15/hr

Qualities of awesome Canes Customer Service Associate: * Team player * Excellent communicator * Happy, Courteous and Enthusiastic * Hard working and attentive * Responsible and dependable * Authentic ...

Raising Cane's

Customer Service Associate

Novi, MI · On-site

$15/hr

Qualities of awesome Canes Customer Service Associate: * Team player * Excellent communicator * Happy, Courteous and Enthusiastic * Hard working and attentive * Responsible and dependable * Authentic ...

CGC Home Services

Customer Service Associate

Howell, MI

$13.50 - $18.75/hr

A results-driven Customer Service Associate to be on our 2nd shift (11:00a.m to 8p.m). This role ... We will provide quality service along with quality customer experience. * Our Call center team is ...

Raising Cane's

Customer Service Associate

Saginaw, MI · On-site

$15/hr

Qualities of awesome Canes Customer Service Associate: * Team player * Excellent communicator * Happy, Courteous and Enthusiastic * Hard working and attentive * Responsible and dependable * Authentic ...

Raising Cane's

Customer Service Associate

Novi, MI · On-site

$15/hr

Qualities of awesome Canes Customer Service Associate: * Team player * Excellent communicator * Happy, Courteous and Enthusiastic * Hard working and attentive * Responsible and dependable * Authentic ...

Raising Cane's

Customer Service Associate

Novi, MI · On-site

$15/hr

Qualities of awesome Canes Customer Service Associate: * Team player * Excellent communicator * Happy, Courteous and Enthusiastic * Hard working and attentive * Responsible and dependable * Authentic ...

Raising Cane's

Customer Service Associate

Novi, MI

$15/hr

Qualities of awesome Canes Customer Service Associate: * Team player * Excellent communicator * Happy, Courteous and Enthusiastic * Hard working and attentive * Responsible and dependable * Authentic ...

Raising Cane's

Customer Service Associate

Novi, MI · On-site

$15/hr

Qualities of awesome Canes Customer Service Associate: * Team player * Excellent communicator * Happy, Courteous and Enthusiastic * Hard working and attentive * Responsible and dependable * Authentic ...

Raising Cane's

Customer Service Associate

Saginaw, MI · On-site

$15/hr

Qualities of awesome Canes Customer Service Associate: * Team player * Excellent communicator * Happy, Courteous and Enthusiastic * Hard working and attentive * Responsible and dependable * Authentic ...

Raising Cane's

Customer Service Associate

Saginaw, MI

$15/hr

Qualities of awesome Canes Customer Service Associate: * Team player * Excellent communicator * Happy, Courteous and Enthusiastic * Hard working and attentive * Responsible and dependable * Authentic ...

CGC Water

Customer Service Associate

Howell, MI · On-site

$13.50 - $18.75/hr

A results-driven Customer Service Associate to be on our 2nd shift (11:00a.m to 8p.m). This role ... We will provide quality service along with quality customer experience. * Our Call center team is ...

CGC WATER

Customer Service Associate

Howell, MI · On-site

$13.50 - $18.75/hr

A results-driven Customer Service Associate to be on our 2nd shift (11:00a.m to 8p.m). This role ... We will provide quality service along with quality customer experience. * Our Call center team is ...

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Quality Service Associate information

What does a quality service associate do?

A quality service associate monitors and evaluates customer service interactions to ensure they meet company standards. They analyze data, provide feedback, and may assist in training staff to improve service quality, often using tools like quality assurance software. Strong communication skills and attention to detail are essential for this role.

What cities in Michigan are hiring for Quality Service Associate jobs?

Cities in Michigan with the most Quality Service Associate job openings:

Quality Service Associate jobs near you

Quality Service Technician, Chassis/GA (Contract)

Harbinger Motors Inc.

Sturgis, MI • On-site

$16.50 - $22.50/hr

Full-time

Re-posted 19 days ago

Job description

Job Overview

As a Quality Service Technician, you will play a vital role in ensuring the quality, reliability, and performance of our electric vehicle (EV) platform. In this position, you will be responsible for conducting inspections, performing testing, maintaining accurate documentation, and providing technical support to ensure all products and services meet established quality standards. You will work closely with cross-functional teams to uphold and continuously improve production and service processes. This role is instrumental in supporting customer satisfaction and ensuring adherence to both internal quality objectives and external regulatory requirements.

What You'll Do:

  • Conduct thorough inspections and testing of incoming materials, in-process components, and finished products to ensure compliance with established quality standards and technical specifications.
  • Identify, document, and report non-conformances; support root cause analysis and implement corrective and preventive actions to mitigate quality issues.
  • Maintain comprehensive and accurate records of quality inspections, test data, and service-related activities in accordance with internal documentation protocols.
  • Collaborate effectively with engineering, production, and customer support teams to resolve quality concerns and drive continuous improvement in product and process performance.
  • Perform product servicing and repairs, ensuring that reworked or refurbished items meet all quality and functional requirements prior to customer delivery.
  • Conduct on-site visits to customer locations, as required, to troubleshoot technical issues, perform repairs, and validate product performance in the field.
  • Contribute to the development, implementation, and refinement of quality control procedures and initiatives aimed at enhancing operational efficiency and product reliability.
  • Ensure proper calibration, maintenance, and functionality of inspection tools, test equipment, and diagnostic instruments.
  • Comply with all relevant safety protocols, regulatory requirements, and organizational policies to maintain a safe and compliant work environment.

Who You Are:

  • High school diploma or equivalent; associate degree or technical certification in a related field is preferred.
  • 2+ years of experience in quality control, service technician, or related role.
  • Strong understanding of quality assurance methodologies and tools.
  • Ability to read and interpret technical drawings, specifications, and schematics.
  • Familiarity with measuring and testing equipment (calipers, multimeters, micrometers, etc.).
  • Excellent problem-solving skills and attention to detail.
  • Good communication skills and the ability to work both independently and in a team environment.
  • Basic computer skills, including proficiency in Google Suite and Jira.

Apply