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Quality Service Associate Jobs in Maryland (NOW HIRING)

Raising Cane's

Customer Service Associate

Bel Air, MD

$16.50/hr

Qualities of awesome Canes Customer Service Associate: * Team player * Excellent communicator * Happy, Courteous and Enthusiastic * Hard working and attentive * Responsible and dependable * Authentic ...

Raising Cane's

Customer Service Associate

Bel Air, MD · On-site

$16.50/hr

Qualities of awesome Canes Customer Service Associate: * Team player * Excellent communicator * Happy, Courteous and Enthusiastic * Hard working and attentive * Responsible and dependable * Authentic ...

Raising Cane's

Customer Service Associate

Bowie, MD · On-site

$16.50/hr

Qualities of awesome Canes Customer Service Associate: * Team player * Excellent communicator * Happy, Courteous and Enthusiastic * Hard working and attentive * Responsible and dependable * Authentic ...

Raising Cane's

Customer Service Associate

Bowie, MD · On-site

$16.50/hr

Qualities of awesome Canes Customer Service Associate: * Team player * Excellent communicator * Happy, Courteous and Enthusiastic * Hard working and attentive * Responsible and dependable * Authentic ...

Raising Cane's

Customer Service Associate

Bel Air, MD · On-site

$16.50/hr

Qualities of awesome Canes Customer Service Associate: * Team player * Excellent communicator * Happy, Courteous and Enthusiastic * Hard working and attentive * Responsible and dependable * Authentic ...

Raising Cane's

Customer Service Associate

Bel Air, MD · On-site

$16.50/hr

Qualities of awesome Canes Customer Service Associate: * Team player * Excellent communicator * Happy, Courteous and Enthusiastic * Hard working and attentive * Responsible and dependable * Authentic ...

Choreo

Client Service Associate

Potomac, MD · On-site

$15 - $20.75/hr

The Client Service Associate is responsible for triaging incoming requests, coordinating workflows across the team, and ensuring consistent, high-quality client service delivery. Primary ...

Choreo

Client Service Associate

Potomac, MD · On-site

$15 - $20.75/hr

The Client Service Associate is responsible for triaging incoming requests, coordinating workflows across the team, and ensuring consistent, high-quality client service delivery. Primary ...

Carmax

Auction Service Associate

Laurel, MD · On-site

$17.40 - $28/hr

The Auction Services Associate plays a crucial role in maintaining the quality and security of our vehicle inventory, ensuring smooth operations, and providing outstanding customer service. Why ...

Byers Market

Customer Service Associate

Hagerstown, MD · On-site

$15/hr

Customer Service Associate Do you thrive in a fast-paced environment? Enjoy meeting new people ... Adhere to the execution of established safety, security, quality and store operations policies ...

CarMax, Inc.

Auction Service Associate

Laurel, MD · On-site

$17.40 - $28/hr

The Auction Services Associate plays a crucial role in maintaining the quality and security of our vehicle inventory, ensuring smooth operations, and providing outstanding customer service. Why ...

Carmax

Auction Service Associate

Laurel, MD · On-site

$17.40 - $28/hr

The Auction Services Associate plays a crucial role in maintaining the quality and security of our vehicle inventory, ensuring smooth operations, and providing outstanding customer service. Why ...

Carmax

Auction Service Associate

Rosedale, MD · On-site

$16 - $25.60/hr

The Auction Services Associate plays a crucial role in maintaining the quality and security of our vehicle inventory, ensuring smooth operations, and providing outstanding customer service. Why ...

CarMax, Inc.

Auction Service Associate

Rosedale, MD · On-site

$16 - $25.60/hr

The Auction Services Associate plays a crucial role in maintaining the quality and security of our vehicle inventory, ensuring smooth operations, and providing outstanding customer service. Why ...

Carmax

Auction Service Associate

Rosedale, MD · On-site

$16 - $25.60/hr

The Auction Services Associate plays a crucial role in maintaining the quality and security of our vehicle inventory, ensuring smooth operations, and providing outstanding customer service. Why ...

Carmax

Auction Service Associate

Laurel, MD · On-site

$17.40 - $28/hr

The Auction Services Associate plays a crucial role in maintaining the quality and security of our vehicle inventory, ensuring smooth operations, and providing outstanding customer service. Why ...

CarMax, Inc.

Auction Service Associate

Laurel, MD · On-site

$17.40 - $28/hr

The Auction Services Associate plays a crucial role in maintaining the quality and security of our vehicle inventory, ensuring smooth operations, and providing outstanding customer service. Why ...

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All JobsQuality Service Associate JobsQuality Service Associate Jobs in Maryland

Quality Service Associate information

What does a quality service associate do?

A quality service associate monitors and evaluates customer service interactions to ensure they meet company standards. They analyze data, provide feedback, and may assist in training staff to improve service quality, often using tools like quality assurance software. Strong communication skills and attention to detail are essential for this role.

What cities in Maryland are hiring for Quality Service Associate jobs?

Cities in Maryland with the most Quality Service Associate job openings:

Quality Service Associate jobs near you

Customer Service Associate

NANO MARKETING FIRM INC

Baltimore, MD • On-site

$14.50 - $19.75/hr

Full-time

Medical, Dental, Vision

Re-posted 13 days ago

Job description

Benefits:
  • Dental insurance
  • Health insurance
  • Vision insurance

Job Summary

We are seeking a Customer Service Associate to join our team. The ideal candidate is enthusiastic, customer-focused, and committed to delivering exceptional service. In this role, you will serve as a primary point of contact for customers, assisting with inquiries, providing product and service information, resolving concerns, and creating a positive customer experience.
This position requires strong communication skills, attention to detail, and the ability to build meaningful customer relationships. Successful candidates are proactive, professional, and comfortable working in a fast-paced environment while balancing customer service and business objectives.
Key Responsibilities

  • Provide outstanding customer service through professional, friendly, and timely interactions
  • Assist customers with questions regarding products, services, policies, and procedures
  • Address customer concerns and resolve issues in a positive and efficient manner
  • Build rapport with customers and maintain strong relationships through exceptional service
  • Educate customers on available products, services, and current promotions
  • Identify customer needs and recommend solutions that best meet their goals
  • Support customer retention through consistent follow-up and engagement
  • Process customer transactions accurately and efficiently
  • Maintain accurate records of customer interactions and account information
  • Collaborate with team members to ensure a seamless customer experience
  • Support daily operational and administrative activities as needed
  • Maintain knowledge of company offerings and stay informed of new products, services, and initiatives
  • Contribute to team goals by delivering high-quality service and supporting business growth
Qualifications
  • Strong verbal and written communication skills
  • Excellent customer service and interpersonal abilities
  • Positive attitude with a customer-first mindset
  • Ability to multitask and manage priorities effectively
  • Strong problem-solving and conflict-resolution skills
  • Detail-oriented with strong organizational abilities
  • Ability to work independently and as part of a team
  • Reliable, professional, and dependable
  • Previous customer service, hospitality, retail, or related experience is preferred but not required
Work Environment

  • Customer-facing role with frequent interaction throughout the day
  • Fast-paced, team-oriented environment
  • Opportunity to develop communication, relationship-building, and business skills
  • Ongoing training and professional development provided