Quality Program Manager Jobs in Moses Lake, WA (NOW HIRING)

Moses Lake Industries, Inc. (MLI) is a rapidly growing producer of ultra‑pure chemical products, serving the semiconductor and flat‑panel screen industries worldwide. This full‑time, day‑shift role is based in Moses Lake, WA. Salary ranges from $75,000 to $145,000, with up to 25% travel.

Level: Experienced
Location: Moses Lake, WA 98837
Job Shift: Day
Shift/Hours/Location: M‑F, 8:00 a.m. – 5:00 p.m., onsite

• Ensure compliance with applicable quality standards (e.g., ISO 9001, ISO 14001, and customer requirements).
• Support and maintain the Quality Management System (QMS).
• Participate in internal and external audits (customer, regulatory, certification).
• Ensure proper documentation control, record retention, and traceability.
• Monitor and analyze product quality and process performance metrics.
• Develop and implement quality control plans, inspection methods, and acceptance criteria.
• Support validation activities (process validation, cleaning validation, etc.).
• Ensure batch release meets all specifications and customer requirements.
• Lead investigations for non‑conformances, deviations, and customer complaints.
• Utilize structured problem‑solving methodologies (e.g., 8D, Fishbone, 5 Whys).
• Implement and verify effectiveness of corrective and preventive actions (CAPA).
• Track and trend quality issues to prevent recurrence.
• Act as a quality liaison for customers.
• Support customer audits and respond to quality inquiries or concerns.
• Review and approve supplier quality documentation as needed.
• Participate in supplier evaluations and corrective actions.
• Identify opportunities to improve product quality, reduce variation, and enhance efficiency.
• Support Lean, Six Sigma, or other continuous improvement initiatives.
• Analyze data to drive decision‑making and operational improvements.
• Partner with Production, R&D, Engineering, and Supply Chain teams.
• Provide quality input for process changes, new product introductions (NPI), and scale‑up activities.
• Support training efforts related to quality standards and procedures.
• Uphold all MLI policies and MLI Code of Conduct.
• Strict compliance with environmental and safety regulations.
• Compliance and individual accountability with the MLI Quality System and ISO Registration are required.
• Perform other duties as assigned to support and sustain a high‑performing team.

• Bachelor’s degree in Engineering, Chemistry, or a related technical field.
• Certified Quality Engineer (CQE) certification (e.g., ASQ CQE) required or ability to obtain within 12 months.
• Minimum 3 years of experience in quality engineering within manufacturing (chemical or related industry preferred).
• Working knowledge of quality systems (ISO 9001 or similar).
• Experience with root cause analysis and CAPA processes; demonstrated ability to write clear technical reports, CAPAs, and customer‑facing quality documentation.
• Strong analytical, problem‑solving, and communication skills.
• Proficiency with statistical analysis tools (e.g., Minitab, JMP, or similar).
• Experience with SPC systems or real‑time process monitoring tools.

• Master’s degree in Engineering, Chemistry, or a related technical field.
• PMP (Project Management Professional) or similar project management certification preferred.
• Experience using ETQ as a quality management system.
• ASQ Lead Auditor.
• Experience in high‑purity chemical manufacturing, semiconductor supply chain, or other ultra‑clean industries.

• Salary range: $75,000 – $145,000 (DOE).
• Medical, dental, and vision insurance – majority of premiums paid by MLI.
• Generous PTO; full mental health and virtual medical options.
• FSA and HSA available; voluntary insurance options include life and AD&D, accident, hospitalization, and critical illness.
• Generous discretionary bonus program in addition to salary.
• 401(k) savings plan with employer matching contributions.
• Company‑paid benefits: long‑term disability insurance, Employee Assistance Program (EAP), fitness club membership program, and education assistance program.
• Relocation assistance available.
• Position‑based clothing, travel expenses, training, and additional materials on a case‑by‑case basis.

Duties are performed indoors in an office and high‑purity manufacturing environment. Noise levels are usually quiet to moderate. When working in the presence of safety hazards, employees must follow company safety rules and use proper personal protective equipment such as hard hats, safety glasses, and full leather shoes, etc. Employees work in a Process Safety Management (PSM) environment containing threshold quantities of flammable liquids and/or gases with a potential for fire or explosion. They must be free from non‑intrinsically safe devices (e.g., insulin pumps, pacemakers, pain management devices).

Moses Lake Industries is an Equal Employment Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.