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Quality Program Manager Jobs in Malden, MA (NOW HIRING)

Springwell

Program Manager

Waltham, MA · On-site

This Program Manager oversees contracts with 6 private health insurance companies. They are ... They must engage in QA/QI activities to ensure compliance and pursue continuous quality improvement.

INUIX Consulting

Program Manager

Boston, MA · On-site

The Program Manager will be responsible for ensuring timely execution, stakeholder alignment, and high-quality outcomes for projects in this domain. The ideal candidate will have strong project ...

Bevi

Program Manager

Boston, MA · Hybrid

Balance short-term execution needs with overall program health and quality outcomes. * Partner with ... Experience managing programs that span multiple teams or functions, including planning, risk ...

Emerald Technologies

Program Manager

Salem, NH · On-site

The Program Manager is a strategic project-management professional who works on customer projects ... Responsible for Customer Satisfaction (On-time Delivery, Quality, Communication) * Provide verbal ...

Actalent

Program Manager

Acton, MA

Program Manager - Space EO/IR Payloads This role leads complex space payload programs within an ... maintaining program quality and meeting financial targets. * Use EVMS and integrated master ...

Best Buddies Int. Inc

Program Manager

Charlestown, MA · On-site

$43K/yr

The Program Manager is responsible for working closely with our chapter & community leadership to manage our volunteer base and provide a high-quality experience. This role is fundamental to ...

ALOIS Solutions

Program Manager

Burlington, MA · On-site

This role bridges engineering, program management, and quality to ensure products are delivered on time, within scope, and aligned with business objectives. You will collaborate with engineering ...

Archimedic Inc

Program Manager

Waltham, MA

This role reports to the Vice President, Program Managment & Quality. Essential Job Functions: * Program Management Activities: Ensures that projects are following Archimedic standardized program ...

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All JobsQuality Program JobsQuality Program Manager JobsQuality Program Manager Jobs in Malden, MA

Quality Program Manager information

See Malden, MA salary details

$25K

$89.9K

$164.8K

How much do quality program manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for quality program manager in Malden, MA is $89,860.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $141,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Quality Program Manager, and why are they important?

To thrive as a Quality Program Manager, you need expertise in quality management principles, process improvement methodologies (such as Six Sigma or Lean), and a relevant bachelor’s degree or higher. Familiarity with quality management systems (QMS), data analysis tools, and industry-recognized certifications like ASQ Certified Quality Manager or Six Sigma Black Belt is highly valuable. Exceptional leadership, problem-solving, and communication skills help drive organizational change and foster cross-functional collaboration. These skills and qualifications ensure effective quality initiatives, regulatory compliance, and continuous improvement across the organization.

What does a Quality Program Manager do?

A Quality Program Manager oversees the planning, implementation, and management of quality assurance programs within an organization. They are responsible for ensuring that products, services, and processes meet established quality standards and comply with regulatory requirements. This role involves coordinating with cross-functional teams, conducting audits, analyzing data to identify areas for improvement, and driving initiatives to enhance quality and efficiency. Quality Program Managers also develop policies, provide training, and report on program outcomes to leadership.

How does a Quality Program Manager typically collaborate with cross-functional teams to implement quality initiatives?

Quality Program Managers play a crucial role in bridging communication between departments such as engineering, operations, and customer service. They regularly lead meetings to align project objectives, gather input on process improvements, and ensure everyone adheres to established quality standards. By fostering open dialogue and providing clear documentation, they help teams identify potential quality issues early and implement actionable solutions together. This collaborative approach not only enhances product or service quality but also builds a culture of continuous improvement across the organization.
What job categories do people searching Quality Program Manager jobs in Malden, MA look for? The top searched job categories for Quality Program Manager jobs in Malden, MA are:
What cities near Malden, MA are hiring for Quality Program Manager jobs? Cities near Malden, MA with the most Quality Program Manager job openings:
Quality Program Manager jobs near you
Infographic showing various Quality Program Manager job openings in Malden, MA as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, 2% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $89,860 per year, or $43.2 per hour.
Senior HVAC Quality Program Manager

Senior HVAC Quality Program Manager

Palmetto Clean Technology

Boston, MA • Remote

$126K - $126K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Company Description

Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all.

Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.

Department Description

Palmetto Home is a branch of Palmetto focused on the democratization of the renewable energy and HVAC industries. We provide homeowners with financial products to benefit from solar power, energy storage systems, and home efficiency through advanced heating and cooling technologies. We empower solar and HVAC sales professionals and installation companies with access to our proprietary platform, financing, customer management system, and milestone quality control system. Our #1 focus is a phenomenal experience for our customers and partners, evidenced in our growing financial product adoption.

Location

This position will be based remotely in the US.

Reporting

This position will report to the VP, Operations Program; dotted-line relationship to the VP of Comfort Program Management.

Summary of Role

The Quality Program Manager, Comfort is responsible for building and scaling the quality assurance framework that supports Palmetto's expansion across multiple residential energy technologies—including HVAC, geothermal, water heaters, and generators. This role owns the standards, training, and review processes that ensure high-quality, code-compliant installations by Certified Contractors across all Comfort product lines.

The ideal candidate is deeply anchored in residential HVAC and/or geothermal systems, with the ability to extend that expertise to adjacent technologies as the platform grows. You will lead the QC Technician team, oversee daily milestone review throughput, and partner cross-functionally to optimize processes, reduce friction, and ensure volume and SLA goals are achieved. This role operates within a matrixed management structure, reporting directly to the VP of Quality Programs with a dotted-line relationship to the VP of Comfort Program Management. Success requires the ability to navigate shared priorities, align with multiple leaders, and drive outcomes across organizational boundaries.

Strategic & Tactical

Multi-Technology Program Development (60%)

  • Develop and maintain quality standards, documentation, and contractor approval requirements for HVAC, geothermal, water heater, and generator installations—adapting them as new partners, products, and technologies are added.
  • Lead the build-out of quality review frameworks for emerging product lines, leveraging lessons learned from established verticals.
  • Collaborate with the product development and after market services teams to develop service & maintenance warranty programs.
  • Balance project rigor with system performance metrics and contractor feedback, refining standards based on data across all technologies.
  • Establish performance benchmarks and feedback loops to reduce project rejections while maintaining system quality standards.
  • Provide feedback and insights to internal stakeholders and contractors, creating training materials to ensure compliance across product lines.
  • Collaborate with the product development team to streamline processes, reduce external friction, and support platform expansion.
  • Develop and deploy Standard Operating Procedures (SOPs) for each technology vertical to guide consistent program execution.
  • Conduct onboarding calls with new contractors and support ongoing training and pipeline reviews across all Comfort products.
  • Identify contractors needing additional support, develop tailored training solutions, and provide structured aid.
  • Maintain and expand the contractor knowledge base covering program standards and best practices for all supported technologies.
  • Collaborate with Business Development to drive best practices & feedback loops to Installers and maintain pipeline throughput efficacy.
  • Optimize end to end process to streamline partner experience.
  • Continuous improvement and development of all comfort technologies.

Pipeline & QC Tech Team Management (30%)

  • Oversee project review queues across all product lines, ensuring timely approval and rejection processing.
  • Provide direct oversight of the QC Tech team, including workload allocation across technology verticals.
  • Monitor queue volume, age, and functionality, providing guidance to the Comfort QC Team for improved efficiency.
  • Ensure a positive contractor experience with proactive feedback and resolution of project issues.
  • Manage communication platforms to ensure timely, optimized feedback to contractors.
  • Partner with account managers to conduct business reviews with key contractors.
  • Track and report on job closeout and approval metrics by product line, identifying trends and areas for improvement.
  • Collaborate with data analytics teams to refine reporting and provide executive summaries of KPIs.
  • Provide insights on milestone completion rates, speed, and common quality issues to contractors and stakeholders.

Platform Expansion & Cross-Functional Partnership (10%)

  • Partner with tech teams to identify and implement platform improvements that support multi-technology milestone reviews.
  • Serve as the quality subject matter expert during product scoping for new technology verticals.
  • Refine presentation materials to reflect the latest standards and guidance across all supported products.
  • Evaluate industry trends and code changes across HVAC, geothermal, water heater, and generator sectors to keep quality standards current.

Qualifications

  • 7+ years of experience in a technical or construction-based role with a strong foundation in residential HVAC and/or geothermal systems.
  • 4+ years of demonstrated experience developing and operationalizing programs and SOPs.
  • Demonstrated ability to extend technical expertise across adjacent mechanical or energy system technologies.
  • Experience in data analytics and performance reporting.
  • Strong collaboration with tech enablement teams.
  • Exceptional oral and written communication skills with the ability to influence third parties.
  • Demonstrated ability to drive product and operations excellence while supporting business growth and commercial objectives
  • Proven ability to operate effectively in a matrixed management environment with multiple stakeholders and reporting relationships.
  • Highly organized with a strong attention to detail.
  • Bachelor's degree in Mechanical Engineering, HVAC Engineering, Energy Systems Engineering, Building Services Engineering, or a related field.

Preferred

  • Direct experience with geothermal, water heater, or standby generator installations.
  • Familiarity with residential building performance standards, Manual J/D/S calculations, or energy modeling.
  • Experience scaling quality or inspection programs across multiple product categories.
  • EPA 608 Universal Certification, NATE, or equivalent industry credentials.

Employment is contingent upon the successful completion of a background check.

Equal Employment Opportunity

Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.

For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy