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Quality Program Manager Jobs in New York (NOW HIRING)

Program Manager

Brooklyn, NY · On-site

$72K - $75K/yr

Through deep partnerships with schools, communities, and city agencies, we deliver high-quality ... The Program Manager oversees 6-8 after-school programs across K-12 schools in the five boroughs ...

Identify patterns or gaps in CRM usage and recommend improvements to enhance data quality and reporting integrity. Cross-Functional Program Coordination * Serve as the central coordination point for ...

Identify patterns or gaps in CRM usage and recommend improvements to enhance data quality and reporting integrity. Cross-Functional Program Coordination * Serve as the central coordination point for ...

... quality and reporting integrity. • Serve as the central coordination point for programs spanning Sales, CX, Operations, Enablement, and Executive stakeholders. • Create and manage structured ...

Position Summary The Program Manager is an exempt status, essential position and responsible for ... Supervise the day-to-day objectives of the program, ensuring quality services to individuals and ...

Position Summary The Program Manager is an exempt status, essential position and responsible for ... Supervise the day-to-day objectives of the program, ensuring quality services to individuals and ...

Program Manager Responsibilities: * Create strong partnerships with Performance Marketers, Brand ... Experience driving operational efficiency while maintaining high creative quality standards

Ensure program compliance with applicable regulations, policies, and quality standards ... Previous management or program leadership experience required. * Experience in OPWDD or related ...

Program Manager

New Hyde Park, NY · On-site

$100K - $135K/yr

Aerospace Program Manager Location: New Hyde Park, NY - Full time on site Compensation: $100,000 ... Troubleshoot quality, delivery, compliance, and supply chain issues. * Monitor inventory levels and ...

Program Manager

Jersey City, NJ · On-site

$102 - $107/hr

Partner with Product Managers to improve the quality and consistency of product artefacts ... program delivery feedback into organizational learning. * Coach junior and mid-level Project ...

... quality educational curricula Perform additional duties and projects as assigned by management ... programs Knowledge of higher education systems or experience counseling college students a must ...

Aerospace Program Manager Location: New Hyde Park, NY - Full time on site Compensation: $100,000 ... Troubleshoot quality, delivery, compliance, and supply chain issues. * Monitor inventory levels and ...

... quality educational curricula Perform additional duties and projects as assigned by management ... programs Knowledge of higher education systems or experience counseling college students a must ...

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Showing results 41-60

Quality Program Manager information

See New York salary details

$26.3K

$94.3K

$172.9K

How much do quality program manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for quality program manager in New York is $94,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $148,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a quality program manager?

To thrive as a Quality Program Manager, you need expertise in quality management principles, process improvement methodologies (such as Six Sigma or Lean), and a relevant bachelor’s degree or higher. Familiarity with quality management systems (QMS), data analysis tools, and industry-recognized certifications like ASQ Certified Quality Manager or Six Sigma Black Belt is highly valuable. Exceptional leadership, problem-solving, and communication skills help drive organizational change and foster cross-functional collaboration. These skills and qualifications ensure effective quality initiatives, regulatory compliance, and continuous improvement across the organization.

What does a quality program manager do?

A Quality Program Manager oversees the planning, implementation, and management of quality assurance programs within an organization. They are responsible for ensuring that products, services, and processes meet established quality standards and comply with regulatory requirements. This role involves coordinating with cross-functional teams, conducting audits, analyzing data to identify areas for improvement, and driving initiatives to enhance quality and efficiency. Quality Program Managers also develop policies, provide training, and report on program outcomes to leadership.

How does a quality program manager typically collaborate with cross-functional teams to implement quality initiatives?

Quality Program Managers play a crucial role in bridging communication between departments such as engineering, operations, and customer service. They regularly lead meetings to align project objectives, gather input on process improvements, and ensure everyone adheres to established quality standards. By fostering open dialogue and providing clear documentation, they help teams identify potential quality issues early and implement actionable solutions together. This collaborative approach not only enhances product or service quality but also builds a culture of continuous improvement across the organization.
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Infographic showing various Quality Program Manager job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $94,261 per year, or $45.3 per hour.

$70K - $75K/yr

Full-time

Posted 16 days ago


Job description

The Program Manager oversees the grant-funded Retention Adherence Program (RAP) and Undetectables Peer Learning Network (UND), coordinating the implementation of treatment and adherence services for assigned case management programs at Positive Health. This role supervises all Specialists and Peer Educators, provides direct service and case management to a small caseload of clients under the UND program, and ensures high-quality, coordinated care through staff training, case conferences, chart review, and ongoing quality improvement efforts. The Program Manager also serves as a key liaison between the program, community partners, and the Consumer Advisory Board.
  • Coordinates the implementation of all components of the grant-funded RAP program
  • Oversees the Undetectables Peer Learning Network (UND) grant-funded program
  • Ensures the development of client-centered treatment plans and facilitates case conferences
  • Provides financial incentives to clients for achievement of viral load suppression and maintains a financial incentives tracking log for the program
  • Oversees implementation of treatment and adherence services for assigned case management programs and supervises all Specialists and Peer Educators
  • Coordinates the weekly multi-disciplinary case conference and ensures active participation by all HIV RAP Case Management Teams
  • Facilitates staff trainings in program-specific, evidence-based interventions and other quality service delivery strategies, ensuring appropriate implementation by program staff
  • Trains staff in assessing patient needs appropriate to age, health conditions, and psychosocial factors, and in making relevant service referrals
  • Implements and trains staff to deliver, with fidelity, evidence-based interventions required by the program or clinic, such as Motivational Interviewing and SBIRT
  • Manages a small caseload of UND clients directly, providing assessments and reassessments, service care plan development, behavioral health counseling, crisis intervention, referrals, and coordination of services
  • Ensures team coordination of follow-up on client referrals and appointments
  • Provides backup to program staff as needed
  • Serves as a community liaison for the Consumer Advisory Board (CAB), co-facilitating CAB meetings when requested and assisting with recruitment of members and related activities
  • Develops and maintains active collaborations with community agencies and consumer venues to facilitate outreach, messaging/education, and referrals for clients served by the programs
  • Oversees the development, updating, and procurement of promotional and educational materials for the RAP, UND, and BHX programs
  • Facilitates integration of best practices and CQI initiatives across all HIV Case Management Programs
  • Reviews charts for quality and completion and prepares a monthly report for review by the Director
  • Monitors and reports program quality indicators during internal QI meetings and at provider meetings with the NYC DOHMH or other external partners
  • Manages client tracking, supervises data collection, and ensures timely and accurate reporting and service delivery
  • Oversees the implementation of new patient and annual behavioral health assessments as requested by medical providers in the clinic
  • Participates in and leads Quality Assurance and Evaluation activities, trainings, supervision, and related activities
  • Provides education and coaching to direct-service staff about identifying relational barriers to optimal patient engagement in care
  • Participates in regular supervision with the Director of Supportive Services and attends required staff meetings
  • Attends necessary trainings and in-services, including off-site meetings with the Department of Health and AIDS Institute partners, to remain current on best practices in HIV care and prevention
  • Performs other job-related duties as assigned by the Director of Supportive Services and all other duties as required

Position Requirements:
  • Master's Degree (minimum formal education)
  • Minimum of 3 years of job-related experience
  • Ability to work independently
  • Ability to prioritize and manage a caseload
  • Ability to problem-solve and perform appropriate intervention strategies in acute crisis situations
  • Ability to problem-solve outside routine area of coverage
  • Positive and respectful interaction with patients, co-workers, providers, and outside stakeholders

Desired (Not Required) Criteria:
  • Master's Degree in Social Work or equivalent Health and Human Services field
  • 3 years of job-related experience in HIV care, treatment, and behavioral health services
  • LMSW or LCSW preferred
  • 2-4 years of experience serving low-income communities that have experienced barriers to health care, stigma, and discrimination
  • Experience delivering services in a patient-centered model of care
  • Bilingual English/Spanish

Non - Union
Monday - Friday / 9:00 AM - 5:00 PM
Salary Range: $70,000 - $75,000
#WyckoffHP
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.