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Quality Program Manager Jobs in Delaware (NOW HIRING)

Bayhealth

Lab Quality Program Manager

Dover, DE · On-site

The Laboratory Quality Program Manager is expected to ensure compliance with applicable regulatory agencies governing the laboratory; CAP, CMS, JC, AABB, etc. Accountable to create processes and ...

Bayhealth

Lab Quality Program Manager

Dover, DE · On-site

The Laboratory Quality Program Manager is expected to ensure compliance with applicable regulatory agencies governing the laboratory; CAP, CMS, JC, AABB, etc. Accountable to create processes and ...

Quality Management Assoc Inc

Program Manager

Newark, DE · On-site

*Developmental Disabilities/Program Manager Do you enjoy working with people with developmental disabilities? Do you have experience with supervising staff, managing residential programs, overseeing ...

JEVS Human Services

Program Manager

Dover, DE · Hybrid

The Program Manager will oversee our FMS program which provides Financial Management Services (FMS ... Ensure Quality Assurance of all enrollment files via DocuSign; make recommendations, test pilot ...

JEVS Human Services

Program Manager

Dover, DE · Hybrid

$58K - $63K/yr

The Program Manager will oversee our FMS program which provides Financial Management Services (FMS ... Ensure Quality Assurance of all enrollment files via DocuSign; make recommendations, test pilot ...

M&T Bank

Program Manager I

Wilmington, DE · On-site

Coordinate program deliverables, ensuring deadlines, budgets, and quality standards are met ... Execute all parts of the project plan and manage the budget/forecast. Monitor and control project ...

M&T Bank

Program Manager I

Wilmington, DE · On-site

Coordinate program deliverables, ensuring deadlines, budgets, and quality standards are met ... Execute all parts of the project plan and manage the budget/forecast. Monitor and control project ...

Joyson Safety Systems

$115K - $116K/yr

The Senior Program Manager SW leads the development and execution of program plans for specific ... Ensure the quality and integrity of data and information related to your job position and ...

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Quality Program Manager information

See Delaware salary details

$24K

$86.2K

$158.1K

How much do quality program manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for quality program manager in Delaware is $86,234.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $136,100.00 per year, depending on experience, location, and employer.

What does a quality program manager do?

A Quality Program Manager oversees the planning, implementation, and management of quality assurance programs within an organization. They are responsible for ensuring that products, services, and processes meet established quality standards and comply with regulatory requirements. This role involves coordinating with cross-functional teams, conducting audits, analyzing data to identify areas for improvement, and driving initiatives to enhance quality and efficiency. Quality Program Managers also develop policies, provide training, and report on program outcomes to leadership.

What are the key skills and qualifications needed to thrive as a quality program manager?

To thrive as a Quality Program Manager, you need expertise in quality management principles, process improvement methodologies (such as Six Sigma or Lean), and a relevant bachelor’s degree or higher. Familiarity with quality management systems (QMS), data analysis tools, and industry-recognized certifications like ASQ Certified Quality Manager or Six Sigma Black Belt is highly valuable. Exceptional leadership, problem-solving, and communication skills help drive organizational change and foster cross-functional collaboration. These skills and qualifications ensure effective quality initiatives, regulatory compliance, and continuous improvement across the organization.

How does a quality program manager typically collaborate with cross-functional teams to implement quality initiatives?

Quality Program Managers play a crucial role in bridging communication between departments such as engineering, operations, and customer service. They regularly lead meetings to align project objectives, gather input on process improvements, and ensure everyone adheres to established quality standards. By fostering open dialogue and providing clear documentation, they help teams identify potential quality issues early and implement actionable solutions together. This collaborative approach not only enhances product or service quality but also builds a culture of continuous improvement across the organization.

What job categories do people searching Quality Program Manager jobs in Delaware look for?

The top searched job categories for Quality Program Manager jobs in Delaware are:

Quality Program Manager jobs near you
Infographic showing various Quality Program Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $86,234 per year, or $41.5 per hour.

Lab Quality Program Manager

Bayhealth

Dover, DE • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Bayhealth (Delaware) rating

7.3

Company rating: 7.3 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

307th of 888 rated healthcare providers

Job description

If you care about the opportunity to grow, to make a difference, to build a future and a life, then we just might have the career for you. Care to talk?
Bayhealth Medical Center is Central and Southern Delaware's healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. We offer various practice settings throughout Kent and Sussex Counties. Bayhealth Medical Center Kent Campus is 90 minutes from Philadelphia, Washington, DC and Baltimore. Our Sussex Campus is 30 minutes to the Delaware beaches and relaxation in the sand!
Bayhealth Medical Center offers a competitive salary and comprehensive benefits package (for eligible positions) including:

  • Generous Paid Time Off and Paid Holidays
  • Matching 401(k)/403(b) Plans
  • Excellent Health, Dental, and Vision
  • Disability and Life Insurance options
  • On Site Child Care
  • Educational Reimbursement
  • Health Care and Dependent Care Flex Spending Accounts
  • Plus, an array of Voluntary Benefits to include Critical Care Coverage and more!
Location: Kent Campus Hospital
Status: Full Time 80 Hours
Shift: Days
SALARY RANGE: 75,233.60 - 116,604.80 YEARLY
General Summary:
The Laboratory Quality Program Manager is expected to ensure compliance with applicable regulatory agencies governing the laboratory; CAP, CMS, JC, AABB, etc. Accountable to create processes and systems to monitor quality data and performance. Accountable to recommend, along with lab and pathology leadership, strategies to improve performance, safety and compliance. Must work closely with the PI department and ensure Bayhealth performance improvement standards are followed. Will attend applicable meetings and potentially present lab quality data results in various forums. Applies a combination of analytical, communication and reasoning skills to accurately and efficiently ensure that procedures adhere to safety and compliance rules and regulations.
Responsibilities:
1. Ensures compliance with all applicable regulatory and accreditation standards governing the Laboratory; for example, CAP, CMS, Joint Commission and AABB as well as any state/federal licensure. Serves as the department representative during all lab audits/inspections, assisting auditors with any inquiries and reporting findings to management.
2. Identifies and monitors Key Performance Indicators (KPI)s for the lab. Communicates with lab leadership and staff when targets are not achieved. Establishes the PI model to improve performance.
3. Works collaboratively with the technical supervisors to implement, maintain and regularly review quality control programs. Identifies and resolves technical problems ensuring appropriate remedial action is taken and documented whenever test systems deviate from established performance specifications.
4. Works collaboratively with the applicable technical supervisors to create, monitor and maintain relevant IQCP documents.
5. Tracks competencies for all applicable laboratory staff as well as staff performing Point-of-care testing. Works with the technical supervisors to devise streamlined competency documents for staff and holds accountability for the competency assessment program overall.
6. Presents quality metrics to leadership monthly and to the PI council, etc. Compiles a CAP-compliant year-end summary of the overall quality management of the laboratories to be reviewed and approved by the Medical Director.
7. Serves on relevant laboratory and organizational committees and work groups including the Performance Improvement Committee. Pursues knowledge of current and future advances in medical technology and applies to the laboratory. Remains aware of developments in the quality field by reading current technical literature, maintaining memberships in professional organizations and/or attending technical industry conferences/meetings.
8. All other duties as assigned within the scope and range of job responsibilities
Required Education, Credential(s) and Experience:
  • Education: Bachelor Degree Medical Technology Or a Bachelor's Degree in Health Sciences, Chemistry, or Biology.
  • Credential(s): Certified Medical Technologist/Technician Or: MT, MLS, CLS, or MLT
  • Experience: Required: Four years' experience in laboratory medicine, and one year supervisory experience, such as a charge technologist or Lead Tech
Preferred Education, Credential(s) and Experience:
  • Education: Master Degree Business, Master Degree Related field
  • Credential(s): Six Sigma Lean Green Belt Certified
  • Experience: Preferred: Previous Quality Assurance experience

To view a full list of all open position at Bayhealth, please visit:
https://apply.bayhealth.org/join/

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