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Quality Program Coordinator Jobs in Washington (NOW HIRING)

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Quality Program Coordinator information

What does a quality program coordinator do?

A Quality Program Coordinator is responsible for developing, implementing, and monitoring quality assurance programs within an organization. Their main tasks include ensuring that processes meet established standards, coordinating audits, collecting and analyzing data, and recommending improvements to enhance quality and compliance. They often work closely with various departments to facilitate training, support regulatory requirements, and drive continuous improvement initiatives. This role is crucial in maintaining high standards and ensuring customer satisfaction.

How does a quality program coordinator typically collaborate with other departments to implement quality improvement initiatives?

A Quality Program Coordinator frequently works cross-functionally by partnering with departments such as nursing, operations, and compliance to identify process gaps and develop targeted improvement projects. This collaboration often involves facilitating meetings, gathering feedback, and ensuring that all stakeholders are aligned with quality standards and regulatory requirements. Effective communication and project management skills are vital, as the coordinator must translate data findings into actionable plans and monitor progress across teams. By fostering strong relationships and promoting a culture of continuous improvement, the coordinator helps ensure successful implementation and sustainability of quality initiatives.

What are the key skills and qualifications needed to thrive as a quality program coordinator, and why are they important?

To thrive as a Quality Program Coordinator, you need a background in quality management, data analysis, and process improvement, often supported by a bachelor’s degree in a related field. Familiarity with quality assurance methodologies, data management systems, and certifications like Six Sigma or Lean are typically valuable. Strong communication, organizational, and problem-solving skills help you engage teams and drive continuous improvement. These skills are crucial for ensuring organizational standards are met, fostering compliance, and enhancing operational efficiency.

What is the difference between Quality Program Coordinator vs Quality Assurance Specialist?

AspectQuality Program CoordinatorQuality Assurance Specialist
CertificationsISO 9001, Six Sigma, or equivalentISO 9001, Six Sigma, or equivalent
Work EnvironmentManufacturing, healthcare, or service industriesManufacturing, healthcare, or software industries
Primary FocusDeveloping, implementing, and managing quality programsInspecting, testing, and ensuring product/service quality
Employer UsageOrganizations seeking to coordinate quality initiativesOrganizations focusing on product/service quality testing

The main difference is that a Quality Program Coordinator focuses on developing and managing quality programs across departments, while a Quality Assurance Specialist concentrates on testing and inspecting products or services to ensure quality standards are met. Both roles require similar certifications and work in related environments, but their core responsibilities differ in scope and focus.

What are the responsibilities of a quality program coordinator?

A quality program coordinator is responsible for developing, implementing, and monitoring quality management systems to ensure products or services meet company standards and regulatory requirements. They analyze data, conduct audits, coordinate training, and collaborate with teams to improve processes and maintain compliance. Strong organizational skills and familiarity with quality tools like ISO standards or Six Sigma are often required.

What are the most commonly searched types of Quality Program jobs in Washington?

The most popular types of Quality Program jobs in Washington are:

Program Coordinator-New Jersey Ave. Washington DC

Unity Health Care.

Washington, DC • On-site

Full-time

Posted 6 days ago


Job description


I

Program Coordinator – MA-to-RN Pathway Program

Job Title: Program Coordinator – MA-to-RN Pathway Program
Location: New Jersey, Washington, DC
Organization: Unity Health Care
Employment Type: (Full-Time)

About Unity Health Care

Unity Health Care is committed to providing high-quality, accessible, and comprehensive health care to the Washington, DC community. Through collaborative and community-focused programs, Unity supports the professional development of its workforce while advancing its mission to improve health outcomes and access to care.

Position Summary

Under the supervision of the Director of Nursing, the Program Coordinator will be responsible for planning, organizing, coordinating, and managing various aspects of the MA-to-RN Pathway Program. This position will support the successful execution of the program and ensure alignment with Unity Health Care’s organizational goals.

The Program Coordinator will work closely with program participants, staff, leadership, educational institutions, community partners, and other stakeholders to coordinate program activities, monitor progress, support training and development, and ensure program milestones are achieved.

The ideal candidate will be highly organized, detail-oriented, student-centered, and able to effectively manage multiple priorities in a fast-paced healthcare environment.

Key Responsibilities
  • Plan, coordinate, and implement activities related to the MA-to-RN Pathway Program.
  • Oversee daily program operations and ensure program activities remain on schedule.
  • Coordinate schedules for program participants, staff, training activities, and other program-related events.
  • Monitor program milestones and ensure deliverables are completed within established timelines.
  • Develop and monitor the program budget in collaboration with management.
  • Ensure program activities remain within the approved budget.
  • Coordinate training, scheduling, and performance management activities for program staff, as appropriate.
  • Communicate effectively with staff, stakeholders, program participants, and external partners.
  • Monitor program outcomes and prepare monthly status reports.
  • Maintain confidential files and documentation related to program participants, staff, and program activities.
  • Represent Unity Health Care and serve as a liaison between Unity and Bedford Falls Foundation, Trinity University, and other program partners.
  • Support coordination and communication between Unity, educational partners, and other stakeholders.
  • Participate in audits and provide required program documentation and reports.
  • Monitor program activities for compliance with applicable regulatory and program requirements.
  • Support student-centered activities and promote an inclusive and supportive learning environment.
  • Assist with problem-solving and coordination of issues affecting program participants or program operations.
  • Collaborate effectively across departments and with multidisciplinary teams.
  • Participate in community outreach, student events, clinical site visits, and other program activities as needed.
  • Maintain accurate and organized program records and documentation.
  • Perform other duties as assigned.
Work Environment and Schedule

This position may require occasional evening or weekend hours to accommodate student events, training activities, or community outreach.

Some local travel may be required for clinical site visits, community outreach, meetings with program partners, or other program-related activities.

Minimum Qualifications
  • Bachelor’s degree in Business, Healthcare Administration, Education, or a related field.
  • Minimum of two (2) years of progressive professional experience in a fast-paced environment, preferably within a healthcare or nonprofit organization.
  • Experience working within a regulatory environment and with grant management.
  • Experience running reports and participating in audits.
  • Experience in academic program coordination, student services, nursing education, or a related field preferred.
  • Experience working independently and collaboratively as part of a team.
  • Familiarity with adult education or career pathway programs preferred.
Required Knowledge, Skills, and Abilities
  • Strong understanding of effective program management concepts and practices.
  • Strong customer service skills, including professionalism, responsiveness, and follow-through.
  • Demonstrated ability to maintain a high level of ethical conduct and confidentiality.
  • Strong organizational skills and attention to detail and accuracy.
  • Ability to manage multiple projects, priorities, and deadlines effectively.
  • Demonstrated initiative, proactive planning, and willingness to learn.
  • Ability to work effectively with multicultural and multidisciplinary teams.
  • Strong written and verbal communication skills.
  • Demonstrated ability to effectively communicate and work with diverse populations.
  • Ability to analyze and systematically compile technical and statistical information.
  • Ability to prepare reports, correspondence, and program documentation.
  • Ability to comprehend written materials and make appropriate inferences.
  • Ability to interpret and apply federal, state, and local laws and regulations.
  • Demonstrated proficiency with technology and business applications, including Microsoft Office Suite.
  • Student-centered approach with a strong commitment to diversity, equity, and inclusion.
  • Strong problem-solving and critical-thinking skills.
  • Ability to collaborate effectively across departments and with external partners.
  • Ability to manage confidential information with discretion and professionalism.
Why Join Unity?

Join Unity Health Care and contribute to a meaningful workforce development initiative designed to support Medical Assistants pursuing advancement into nursing careers. The MA-to-RN Pathway Program provides an opportunity to collaborate with healthcare professionals, educational institutions, and community partners while supporting the professional growth of program participants.

As part of Unity’s team, you will help strengthen the healthcare workforce, support career advancement, and contribute to programs that align with Unity’s commitment to improving healthcare access and outcomes in the Washington, DC community.