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Quality Performance Manager Jobs in Virginia (NOW HIRING)

This role is responsible for monitoring and reporting on service quality, performance metrics, and risk management activities to ensure compliance with contract requirements and federal standards.

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Quality Performance Manager information

What does a quality and performance manager do?

A quality and performance manager oversees an organization’s quality assurance and performance improvement processes. They analyze data, develop standards, and implement strategies to enhance product or service quality, often using tools like audits and performance metrics. This role requires strong analytical skills and knowledge of quality management systems such as ISO or Six Sigma.

What are some common challenges faced by Quality Performance Managers when implementing process improvements across departments?

Quality Performance Managers often encounter challenges such as resistance to change from staff, aligning diverse teams with new standards, and ensuring consistent communication across departments. Balancing the needs of various stakeholders while maintaining compliance with industry regulations can also be demanding. To overcome these hurdles, successful managers focus on fostering collaboration, providing clear training, and using data-driven metrics to demonstrate the benefits of proposed improvements.

What does a Quality Performance Manager do?

A Quality Performance Manager is responsible for overseeing and improving the quality standards within an organization. They analyze processes, set quality benchmarks, and ensure that products or services meet regulatory and customer expectations. Their role often involves developing performance metrics, conducting audits, and implementing strategies for continuous improvement. Quality Performance Managers also work closely with various departments to foster a culture of quality and accountability.

What are the key skills and qualifications needed to thrive as a Quality Performance Manager, and why are they important?

To thrive as a Quality Performance Manager, you need expertise in quality management systems, data analysis, process improvement methodologies, and often a relevant degree such as in engineering or business. Familiarity with tools like Six Sigma, Lean, ISO standards, and quality management software is typically required, along with related certifications. Strong leadership, analytical thinking, and effective communication skills are essential for driving change and engaging cross-functional teams. These competencies ensure continuous improvement, regulatory compliance, and the achievement of organizational quality goals.

How much do quality managers get paid?

Quality Performance Managers typically earn a median annual salary ranging from $70,000 to $110,000, depending on experience, industry, and location. They often hold certifications like Six Sigma or ISO auditor credentials and work in manufacturing, healthcare, or technology sectors where quality standards are critical.

What is the highest salary for a QA manager?

The highest salary for a Quality Performance Manager or QA Manager can reach over $130,000 annually, especially with extensive experience, advanced certifications, and in high-demand industries. Senior roles in large organizations or specialized sectors may offer even higher compensation packages.

What is the difference between Quality Performance Manager vs Quality Assurance Specialist?

AspectQuality Performance ManagerQuality Assurance Specialist
CredentialsTypically requires a bachelor's degree in quality management, engineering, or related field; certifications like ASQ CQE or Six Sigma are commonUsually holds a bachelor's degree in quality assurance, engineering, or related area; certifications like ASQ CQPA or Six Sigma are often preferred
Work EnvironmentOversees quality performance across departments, manages teams, and develops strategiesFocuses on testing, inspections, and ensuring products meet quality standards
Employer & Industry UsageUsed in manufacturing, healthcare, and service industries to improve overall quality performanceCommonly found in manufacturing, software, and production sectors for quality testing

The Quality Performance Manager and Quality Assurance Specialist roles both focus on quality but differ in scope. The manager oversees overall quality performance and strategy, while the specialist concentrates on testing and compliance. Both roles require similar certifications and are vital in maintaining high standards within organizations.

What does a QA manager earn?

The salary of a Quality Performance Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. They often hold certifications like Six Sigma or ISO and require strong analytical and leadership skills to oversee quality assurance processes.
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What cities in Virginia are hiring for Quality Performance Manager jobs? Cities in Virginia with the most Quality Performance Manager job openings:
Environmental, Safety, and Quality Performance Manager (ESQP Manager) (FDIC)

Environmental, Safety, and Quality Performance Manager (ESQP Manager) (FDIC)

EMCOR Government Services, Inc.

Arlington, VA • On-site

$80K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago


Job description

About Us
When military bases, national security agencies, federal buildings, healthcare facilities, and leading commercial clients in Washington D.C and across the nation need superior facility support services, we answer the call. We offer a unique combination of government experience and facilities expertise that has helped us earn a position as one of the country's leading integrated service providers.
Job Summary
EMCOR Government Services is seeking an Environmental, Safety, and Quality Performance Manager (ESQP Manager) in Arlington, VA to lead and manage the ESQP programs for a facilities management contract supporting an important and long-term client, the Federal Deposit Insurance Corporation (FDIC).
The scope includes two unique and high-visibility sites, one in Arlington, VA and the other in Washington, D.C.
Working hours may occasionally include evenings and weekends since this is a 24/7/365 operation.
*There is a free shuttle running between the two locations every hour and it is approximately a 15-minute trip one-way.
The ESQP Manager is tasked with planning, coordination, and implementation of the contract's safety programs to maintain a safe and healthy environment; ensure regulatory compliance; and control or reduce hazards and exposures detrimental to people, the facilities, and/or the environment.
This person performs quality control checks on facilities' work performed and ensures compliance with work processes, the requirements of company, customer, and International Organization for Standards (ISO) standards.
Reports to Project Manager for on-site activities/operations as well as programmatically to EGS' corporate ESQP Director.
A successful candidate will have knowledge of applicable safety, industrial hygiene, and environmental regulations to include but not limited to ISO, OSHA, EPA, ANSI, NFPA, and Virginia/Washington, DC fire codes.
#EGS
#LI-NS1
Essential Duties & Responsibilities
The responsibilities of personnel in this position include, but are not limited to:
  • Provides administrative and technical direction regarding all corporate safety and health programs, procedures, and policies.
  • Takes direction from the ESQP Department implementing and monitoring key policies and programs.
  • Performs risk assessments and pre-task planning activities.
  • Performs safety and quality control inspections/quality activities, maintain and update all Safety Data Sheet (SDS) information, analyze data/reports, and make recommendations for improvements.
  • Facilitates a Quality Control Program that emphasizes on-going systematic analysis of potential problems with equipment or system failures through inspections and audits of services/work performed by EMCOR and subcontractors for compliance within contract requirements and expectations.
  • Ensures that the procedures, technical manuals, and contractual requirements are complied with when performing inspections, configuration changes, alterations, testing, and refurbishment operations.
  • Documents corrective actions required when compliance violations of approved ESQP practices and procedures are noted and perform follow-up observations when necessary.
  • Develops trend analysis data of preventive maintenance, service calls and maintenance repairs for monitoring and problem identification.
  • Responds to all Government Quality Audits, both Satisfactory and Unsatisfactory. Investigate complaints and report findings to both Project Manager and Corporate Safety Department.
  • Conducts safety training and ensures personnel performing assigned tasks are qualified and certified as required.
  • Reviews and maintain accurate data for all training certifications and corresponding expiration dates.
  • At the beginning of each month, provide a written technical report to the Corporate Level and a copy of the technical report to the customer, concerning all processing and procedure deficiencies, technical problems, safety issues, and/or potential problems.
  • All other duties as assigned.

Qualifications
  • Minimum of four (4) years' safety experience on facilities/trades type contracts, preferably in support of a federal government customer.
  • Minimum of two (2) years' quality control experience on facilities/trades type contracts, preferably in support of a federal government customer.
  • Must be thoroughly knowledgeable of quality control concepts and procedures, specifically applicable to building alterations, operational equipment, and systems.
  • Must possess the skill and knowledge to interpret and apply specifications to equipment.
  • Proficient with Microsoft Office applications and CMMS software.
  • Must have knowledge of such programs as preventive maintenance, service calls and maintenance repairs applicable to a building environment.
  • Experience with Occupational Safety and Health Administration (OSHA) codes and standards.
  • Must be a United States Citizen
  • Must fluently speak, read, and write the English language.

Physical Demands
Light to moderate physical exertion is required in lifting and carrying items weighing from 10 to 50 pounds, with occasional lifting over 50 pounds with assistance. The position requires long periods of standing, stooping, climbing, and working in areas of operating equipment. Work is performed throughout the buildings and some outside work may be required. This position is subjected to high level noises, fumes from solvents, and soil from grease.
Equal Opportunity Employer
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Affirmative Action Policy
Please review our Affirmative Action Policy.
Notice to Prospective Employees
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.
Geographic Disclosure
Compensation Range: $80,000- $95.000
Other Compensation: none
Benefits: We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, College Coach and employee assistance program.