Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ensuring high-quality customer service by addressing member concerns or complaints, managing ...
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing ... Ensuring high-quality customer service by addressing member concerns or complaints, managing ...
Operations Manager
Port Saint Lucie, FL · On-site
$65K/yr
Ensuring high-quality customer service by addressing member concerns or complaints, managing ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Port Saint Lucie, FL · On-site
$65K/yr
Ensuring high-quality customer service by addressing member concerns or complaints, managing ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...
Operations Manager
Stuart, FL · On-site
$65K - $95K/yr
... quality, and team performance. * Collect, analyze, and synthesize operational and customer service ... Experience managing customer support teams in a high-volume environment. * Strong leadership ...
Operations Manager
Stuart, FL · On-site
$65K - $95K/yr
... quality, and team performance. * Collect, analyze, and synthesize operational and customer service ... Experience managing customer support teams in a high-volume environment. * Strong leadership ...
DevOps Manager
FL · On-site
$45.75 - $62.75/hr
As the DevOps Manager, you will play a pivotal role in leading our DevOps team and driving the ... high-quality software faster. Core Responsibilities: * Leadership : Lead, mentor, and inspire a ...
DevOps Manager
FL · On-site
$45.75 - $62.75/hr
As the DevOps Manager, you will play a pivotal role in leading our DevOps team and driving the ... high-quality software faster. Core Responsibilities: * Leadership : Lead, mentor, and inspire a ...
Quality Control Manager
Fort Pierce, FL · On-site
$18/hr
The Quality Control Manager plays a critical role in overseeing quality standards within ... Reporting directly to the Operations Manager, this role involves conducting thorough inspections ...
Quick apply
Quality Control Manager
Fort Pierce, FL · On-site
$18/hr
The Quality Control Manager plays a critical role in overseeing quality standards within ... Reporting directly to the Operations Manager, this role involves conducting thorough inspections ...
... high-quality pest control solutions, meet production goals, and provide exceptional customer ... Manage operational performance, including production targets, inventory, and cost controls.
... high-quality pest control solutions, meet production goals, and provide exceptional customer ... Manage operational performance, including production targets, inventory, and cost controls.
Manager, Operations
Port Saint Lucie, FL · On-site
$70K/yr
Purpose Oversee and drive operational excellence by ensuring service teams deliver high-quality ... Manage operational performance, including production targets, inventory, and cost controls.
Quick apply
Manager, Operations
Port Saint Lucie, FL · On-site
$70K/yr
Purpose Oversee and drive operational excellence by ensuring service teams deliver high-quality ... Manage operational performance, including production targets, inventory, and cost controls.
Manager, Operations
Port Saint Lucie, FL · On-site
Purpose Oversee and drive operational excellence by ensuring service teams deliver high-quality ... Manage operational performance, including production targets, inventory, and cost controls.
Manager, Operations
Port Saint Lucie, FL · On-site
Purpose Oversee and drive operational excellence by ensuring service teams deliver high-quality ... Manage operational performance, including production targets, inventory, and cost controls.
Stuart, FL Position Summary The Manager of ACH & Real Time Payments Operations is responsible for providing strategic and operational leadership over the Bank's ACH and Real Time Payments Operations ...
Stuart, FL Position Summary The Manager of ACH & Real Time Payments Operations is responsible for providing strategic and operational leadership over the Bank's ACH and Real Time Payments Operations ...
Client Operations Application Deadline: Ongoing until positions are filled. to apply, please visit ... Continue liaison efforts with Account Management, Quality Assurance, Training, Recruiting, WFM, IT ...
New
Client Operations Application Deadline: Ongoing until positions are filled. to apply, please visit ... Continue liaison efforts with Account Management, Quality Assurance, Training, Recruiting, WFM, IT ...
New
Establish and monitor KPIs, SLAs, and quality metrics for ACH operations * Enhance reporting ... Proven ability to manage complex workflows and cross functional partnerships * Strong risk, control ...
New
Establish and monitor KPIs, SLAs, and quality metrics for ACH operations * Enhance reporting ... Proven ability to manage complex workflows and cross functional partnerships * Strong risk, control ...
New
... operations, supply chain) * Ability to balance production urgency with disciplined quality processes. * Excellent problem-solving and analytical skills * Supplier relationship management and ...
... operations, supply chain) * Ability to balance production urgency with disciplined quality processes. * Excellent problem-solving and analytical skills * Supplier relationship management and ...
... operations, supply chain) * Ability to balance production urgency with disciplined quality processes. * Excellent problem-solving and analytical skills * Supplier relationship management and ...
... operations, supply chain) * Ability to balance production urgency with disciplined quality processes. * Excellent problem-solving and analytical skills * Supplier relationship management and ...
... operations, supply chain) * Ability to balance production urgency with disciplined quality processes. * Excellent problem-solving and analytical skills * Supplier relationship management and ...
... operations, supply chain) * Ability to balance production urgency with disciplined quality processes. * Excellent problem-solving and analytical skills * Supplier relationship management and ...
... operations, supply chain) * Ability to balance production urgency with disciplined quality processes. * Excellent problem-solving and analytical skills * Supplier relationship management and ...
... operations, supply chain) * Ability to balance production urgency with disciplined quality processes. * Excellent problem-solving and analytical skills * Supplier relationship management and ...
Proven ability to manage KPIs, quality, productivity, and customer experience * Experience coaching leaders and holding performance discussions * Ability to translate client goals into operational ...
Proven ability to manage KPIs, quality, productivity, and customer experience * Experience coaching leaders and holding performance discussions * Ability to translate client goals into operational ...
Proven ability to manage KPIs, quality, productivity, and customer experience * Experience coaching leaders and holding performance discussions * Ability to translate client goals into operational ...
Proven ability to manage KPIs, quality, productivity, and customer experience * Experience coaching leaders and holding performance discussions * Ability to translate client goals into operational ...
Founded by aviation enthusiasts in 2001 on the premise that all flights deserve the highest quality ... Alert management of potentially serious issues. * Travel to each location in the Southeast to cover ...
Founded by aviation enthusiasts in 2001 on the premise that all flights deserve the highest quality ... Alert management of potentially serious issues. * Travel to each location in the Southeast to cover ...
Founded by aviation enthusiasts in 2001 on the premise that all flights deserve the highest quality ... Alert management of potentially serious issues. * Travel to each location in the Southeast to cover ...
Founded by aviation enthusiasts in 2001 on the premise that all flights deserve the highest quality ... Alert management of potentially serious issues. * Travel to each location in the Southeast to cover ...
Founded by aviation enthusiasts in 2001 on the premise that all flights deserve the highest quality ... Alert management of potentially serious issues. * Travel to each location in the Southeast to cover ...
Founded by aviation enthusiasts in 2001 on the premise that all flights deserve the highest quality ... Alert management of potentially serious issues. * Travel to each location in the Southeast to cover ...
Quality Operations Manager information
See Fort Pierce, FL salary details
$32.5K - $40.1K
5% of jobs
$40.1K - $47.8K
3% of jobs
$47.8K - $55.5K
9% of jobs
$59.8K is the 25th percentile. Wages below this are outliers.
$55.5K - $63.1K
13% of jobs
$63.1K - $70.8K
14% of jobs
The median wage is $74.3K / yr.
$70.8K - $78.5K
13% of jobs
$78.5K - $86.1K
12% of jobs
$90.9K is the 75th percentile. Wages above this are outliers.
$86.1K - $93.8K
11% of jobs
$93.8K - $101.5K
9% of jobs
$101.5K - $109.1K
7% of jobs
$109.1K - $116.8K
4% of jobs
$32.5K
$76.8K
$116.8K
How much do quality operations manager jobs pay per year?
How does a quality operations manager typically collaborate with other departments to maintain product standards?
What are the key skills and qualifications needed to thrive as a quality operations manager?
What is the role of a quality operations manager?

Job description
Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym. Beyond greeting and directing members, guests, and team members upon entry, they serve as representatives of our gym's commitment to exceptional service. The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting on gym functionality and cleanliness, partnering with the sales, fitness, facilities, and marketing team to improve overall gym performance and upholding brand standards. Our Operations Manager remains flexible and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management.
Position Purpose: Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities:
- Passionate about creating an elevated member experience through a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
- Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and janitorial staff.
- Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities.
- Provide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement.
- Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
- Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols.
- Supervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
- Partners with Sales, Fitness, Facilities and Marketing teams to improve overall gym performance and uphold brand standards.
- Monitor and order inventory such as fitness equipment, cleaning supplies, and retail products.
- In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being.
Qualifications:
- 2-3 years of operations management experience
- Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
- 3-4 years of customer service experience
- Prior experience or strong interest in the fitness industry is a plus
- Excellent relationship building and influencing skills with people at all levels and in all functions.
- Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
- Excellent MS Office skills
- And, of course, someone who embraces our Core Values!
Requirements:
- Must successfully pass background check.
- CPR certification required within 30 days of hire.
- The Operations Manager must be intimately knowledgeable and up to date on all current company policies and SOP's to ensure the adherence to such policies and standard operating procedures
- Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
- Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from data base or email system.
- Ability to bend routinely and repetitively to lift more than 40 lbs.
About EoS Fitness
Sourced by ZipRecruiter
Industry
Fitness and sports centers
Company size
1,001 - 5,000 Employees
Headquarters location
Phoenix, AZ, US
Year founded
2015