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Quality Inn Jobsexternal in Philadelphia, PA (NOW HIRING)

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Quality Inn information

See Philadelphia, PA salary details

$38.9K

$91.9K

$139.8K

How much do quality inn jobs pay per year?

As of Sep 3, 2026, the average yearly pay for quality inn in Philadelphia, PA is $91,874.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,100.00 and $111,000.00 per year, depending on experience, location, and employer.

What are Quality Inn employees responsible for?

Quality Inn employees are responsible for ensuring guests have a comfortable and enjoyable stay by providing excellent customer service, maintaining clean and safe facilities, and handling daily operations such as check-in, check-out, and reservations. Staff roles may include front desk agents, housekeeping, maintenance, and management, each contributing to the smooth operation of the hotel. Employees are also expected to uphold the brand standards of Quality Inn and address any guest issues promptly and professionally.

What are the key skills and qualifications needed to thrive as a Quality Inn front desk agent, and why are they important?

To thrive as a Quality Inn Front Desk Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with hotel management software such as Opera or ChoiceADVANTAGE and basic phone/email systems is typically required. Excellent communication, problem-solving ability, and a friendly, professional demeanor help agents stand out in guest-facing situations. These skills ensure efficient guest check-in/check-out, positive guest experiences, and smooth hotel operations.

What are some common challenges faced by front desk staff at Quality Inn, and how can they be managed effectively?

Front desk staff at Quality Inn often encounter challenges such as managing high guest volumes during peak times, resolving guest complaints promptly, and balancing administrative tasks with customer service. Effective communication, strong organizational skills, and a calm demeanor are essential for handling these situations. Team collaboration and support from management also play a vital role in ensuring guest satisfaction and a smooth workflow.

What is the difference between Quality Inn vs Housekeeper?

AspectQuality InnHousekeeper
Primary RoleHotel management and operationsCleaning and maintaining guest rooms
Required SkillsCustomer service, management, hospitalityCleaning, organization, attention to detail
Work EnvironmentHotel lobby, guest rooms, management officesGuest rooms, hotel corridors, laundry areas
CertificationsHospitality management, hospitality certificationsNone typically required, on-the-job training

Quality Inn is a hotel chain focusing on management and overall hotel operations, while a Housekeeper is responsible for cleaning and maintaining guest rooms within hotels like Quality Inn. The roles differ mainly in scope: management versus direct service. Understanding these differences helps clarify career paths and job expectations in the hospitality industry.

What cities near Philadelphia, PA are hiring for Quality Inn jobs?

Cities near Philadelphia, PA with the most Quality Inn job openings:

Quality Inn jobs near you
Infographic showing various Quality Inn job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $83,598 per year, or $40.2 per hour.

Hospitality Attendant | Philadelphia Residence Inn

Shaner Hotels

Philadelphia, PA • On-site

$12.50 - $16/hr

Other

Re-posted 8 days ago

Shaner Hotel Group rating

6.9

Company rating: 6.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Shaner Hotels has an exciting opportunity at our 121-room Residence Inn by Marriott Philadelphia Airport! Conveniently located near Philadelphia International Airport, our hotel provides guests with easy access to the city's most popular attractions, including the historic sites, cultural landmarks, and entertainment destinations of downtown Philadelphia.

Designed for both business and leisure travelers, the Residence Inn Philadelphia Airport offers spacious accommodations and the comforts of home, along with thoughtful amenities that make every stay enjoyable. Guests can unwind in our inviting lounge area during the evening or relax outdoors on the adjoining patio featuring a cozy fire pit.

With its convenient location, extended-stay accommodations, and welcoming atmosphere, the Residence Inn Philadelphia Airport provides an excellent setting for associates who enjoy creating meaningful guest experiences.

If you're passionate about hospitality and looking for an opportunity to grow your career, Residence Inn by Marriott Philadelphia Airport is the perfect place to join the Shaner Hotels family. Become part of a team dedicated to service excellence, teamwork, and delivering memorable stays for every guest.


Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.



  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Handle guest complaints ensuring guest satisfaction.
  • Maintains standards of quality and cleanliness throughout daily assignments.
  • Observes all house and safety rules, food handling procedures, and security procedures.
  • Assist with inventories as scheduled.
  • Follow maintenance program and cleaning schedule.
  • Other duties as assigned.
Responsibilities
Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.
Qualifications
  • Minimum one year customer service experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.
  • Food safety certification preferred.

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