Analyze business processes, workflows, and performance data to identify inefficiencies and areas for improvement.
Perform root cause analyses and develop solutions that address quality, cost, and productivity challenges.
Design, test, and implement process improvement initiatives across departments.
Partner with leadership and frontline staff to ensure alignment of improvement efforts with organizational goals.
Facilitate workshops, Kaizen events, and process mapping sessions.
Establish, monitor, and report on performance metrics and key performance indicators (KPIs).
Document new processes, create standard operating procedures (SOPs), and ensure sustainability of improvements.
Support change management and training to build a culture of continuous improvement.
Collaborate with Information Technology (IT), Operations, Finance, and other stakeholders to implement process automation and system enhancements.
Stay current on industry best practices, tools, and methodologies related to process improvement. Perform other duties as assigned.