Quality Control Operations Manager Jobs in Philadelphia, PA

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Quality

Job Sub Function:

Quality Systems

Job Category:

Professional

All Job Posting Locations:

Horsham, Pennsylvania, United States of America, Leiden, South Holland, Netherlands, Malvern, Pennsylvania, United States of America, Raritan, New Jersey, United States of America, Ringaskiddy, Cork, Ireland, Schaffhausen, Switzerland

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent to join us as Analyst eLIMS CoE (QC Operations) at one of the following locations:

• Schaffhausen, Switzerland
• Leiden, South Holland, Netherlands
• Ringaskiddy, Cork, Ireland
• Horsham, Pennsylvania, United States of America
• Malvern, Pennsylvania, United States of America
• Raritan, New Jersey, United States of America

Why This Role Matters

This role offers you the opportunity to contribute to the future of digital QC laboratories by enabling compliant, reliable, and efficient eLIMS configurations across Johnson & Johnson's global network. You will help strengthen standardization, support paperless laboratory workflows, and contribute to continuous improvement within a global Center of Excellence.

Purpose:

In this role, you will support the configuration, governance, and lifecycle management of complex master data within the eLIMS (LabVantage) system. You will ensure compliant, accurate, and standardized system configurations in a GxP environment that support QC Operations across a global network. As part of the eLIMS Center of Excellence, you will collaborate with laboratories, quality organizations, system owners, and cross-functional partners to enable efficient paperless laboratory processes, drive continuous improvement, and maintain regulatory compliance.

You will:

• Create, review, approve, and maintain complex master data in eLIMS (LabVantage).
• Ensure accuracy, completeness, compliance, and traceability of master data and related documentation.
• Configure master data supporting Release, Stability, Raw Materials, Packaging Materials, and COA-related processes.
• Support harmonized and standardized eLIMS configurations across multiple sites and processes.
• Translate laboratory and business requirements into effective system configurations.
• Execute and support change control activities, including impact assessments and implementation planning.
• Support User Acceptance Testing (UAT), system upgrades, enhancements, and new implementations.
• Drive continuous improvement initiatives and identify opportunities to optimize QC business processes.

Qualifications / Requirements:

• Bachelor's degree or equivalent combination of education and experience.
• 2 to 4 years of experience in a regulated environment.
• Hands-on experience with eLIMS / LabVantage.
• Solid knowledge of cGMP / GxP requirements, quality systems, compliance processes, and risk management principles.
• Demonstrated ability to manage complex topics independently, prioritize effectively, and escalate appropriately.
• Strong communication skills in English, minimum B2 level; C1 preferred.
• Strong stakeholder management and cross-functional collaboration skills.
• Ability to work independently and lead domain-specific initiatives.

Preferred Qualifications:

• Advanced experience in eLIMS master data configuration across multiple data types.
• Strong understanding of iLABs / paperless laboratory processes and New Product Introduction workflows.
• Experience with Stability Master Data Management and COA configuration.
• Experience with Enterprise Quality Systems such as COMET.
• Experience in change control assessment and execution ownership.
• Experience with EDMS solutions, for example TruVault.
• Previous Johnson & Johnson experience is preferred.
• Experience in the pharmaceutical industry is preferred.
• Understanding of multi-site configurations across Biotherapeutics, Synthetics, and Advanced Therapies.

Core Competencies

• Advanced analytical thinking.
• High attention to detail.
• Structured problem-solving.
• Strong ownership and accountability.
• Stakeholder influence and collaboration.
• Ability to manage complexity in regulated environments.

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Here's what you can expect:

• Application review: We'll carefully review your CV to see how your skills and experience align with the role.
• Getting to know you: If there's a good match, you'll be invited to a short call with one of our recruitment team to understand more about you and answer any questions that you might have.
• Staying informed: We know waiting can be hard and processes can evolve; our recruitment team will keep you updated and make sure you know what to expect at each step.
• Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.

Finally, at the end of the process, we'll invite you to share feedback in a short survey. Your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process!

Netherlands - The anticipated base pay range for this position is 44.700 - 70.840 EUR

Ireland - The anticipated base pay range for this position is 42.400 - 67.965 EUR

#RPOEMEA

#LI-Hybrid

Required Skills:

Preferred Skills:

Analytical Reasoning, Business Alignment, Business Behavior, Collaboration, Communication, Compliance Management, Data Compilation, Data Quality, Data Savvy, Document Management, Execution Focus, Quality Auditing, Quality Control (QC), Quality Management Systems (QMS), Quality Services, Quality Standards, Systems Analysis, Training People