1

Quality Control Investigator Jobs in Puerto Rico

Lead investigations. * Lead site audits. * Own site quality program procedures. * Designee for QA ... Robust knowledge of manufacturing and distribution processes, including QA, QC, and Process ...

Sr Quality Engineer

Humacao, PR · On-site

$89K - $121K/yr

... control, and audit readiness. * Technical execution: Ability to support manufacturing process quality activities, investigations,validationdeliverables, risk assessments, and product/process ...

Quality Engineer

Caguas, PR · On-site

$70K - $90K/yr

Develop and monitor Statistical Process Control (SPC) methodologies, process capability studies (Cp ... Lead investigations related to Nonconforming Material Reports (NCR), Corrective and Preventive ...

Sr Quality Engineer

Humacao, PR

$89K - $121K/yr

... control, and audit readiness. * Technical execution: Ability to support manufacturing process quality activities, investigations,validationdeliverables, risk assessments, and product/process ...

Quality Engineer

Caguas, PR · On-site

$62K - $68K/yr

Develop and monitor Statistical Process Control (SPC) methodologies, process capability studies (Cp ... Lead investigations related to Nonconforming Material Reports (NCR), Corrective and Preventive ...

... investigations. - Lead site audits. - Own site quality program procedures. - Designee for QA ... Robust knowledge of manufacturing and distribution processes, including QA, QC, and Process ...

... investigations, customer complaints, nonconformances, root cause analysis, CAPA, risk assessments, or change control within a Quality Management System. • Proficiency using electronic quality ...

Demonstrated experience leading or supporting quality investigations, customer complaints, nonconformances, root cause analysis, CAPA, risk assessments, or change control within a Quality Management ...

... control practices, or cleanroom-related quality oversight. • Demonstrated experience leading or supporting quality investigations, customer complaints, nonconformances, root cause analysis, CAPA ...

Demonstrated experience leading or supporting quality investigations, customer complaints, nonconformances, root cause analysis, CAPA, risk assessments, or change control within a Quality Management ...

Demonstrated experience leading or supporting quality investigations, customer complaints, nonconformances, root cause analysis, CAPA, risk assessments, or change control within a Quality Management ...

Demonstrated experience leading or supporting quality investigations, customer complaints, nonconformances, root cause analysis, CAPA, risk assessments, or change control within a Quality Management ...

Sr Quality Engineer

Juncos, PR · On-site

$86K - $116K/yr

The Senior Quality Engineer is responsible for driving product and process quality initiatives ... investigations. * Expertise with Minitab, Statistical Process Control (SPC), trend analysis, and ...

Showing results 21-40

Quality Control Investigator information

What is a quality control investigator?

Quality Control Investigators are professionals responsible for ensuring that products or services meet established quality standards and regulatory requirements. They inspect processes, materials, and finished goods, investigate quality issues, and recommend corrective actions to prevent recurrence. Their work is crucial in maintaining product safety, consistency, and compliance across various industries, such as manufacturing, pharmaceuticals, and food processing.

What are the key skills and qualifications needed to thrive as a quality control investigator?

To thrive as a Quality Control Investigator, you need expertise in quality assurance processes, attention to detail, and a background in science or engineering, often supported by relevant certifications such as Six Sigma or ISO compliance. Familiarity with laboratory equipment, statistical analysis software, and quality management systems is typically required. Strong analytical thinking, problem-solving abilities, and effective communication are essential soft skills in this role. These competencies ensure that products and processes consistently meet regulatory standards and company expectations, minimizing errors and maintaining organizational integrity.

What are some common challenges faced by quality control investigators, and how can they be addressed?

Quality Control Investigators often encounter challenges such as managing tight deadlines for investigating quality deviations, ensuring thorough documentation, and coordinating with multiple departments to collect necessary information. To address these, it's important to develop strong organizational skills, maintain clear communication channels, and stay current with regulatory requirements. Proactively collaborating with production, QA, and regulatory teams can help streamline investigations and lead to more effective root cause analysis and corrective actions.

What is the difference between Quality Control Investigator vs Quality Assurance Specialist?

AspectQuality Control InvestigatorQuality Assurance Specialist
CertificationsOften requires GMP, GLP, or ISO certificationsSimilar certifications, with additional focus on auditing
Work EnvironmentLaboratory, manufacturing, or production settingsOffice, laboratory, or production environments
Primary FocusInvestigating quality issues, deviations, and non-conformancesDeveloping and implementing quality systems and procedures
Employer & Industry UsagePharmaceutical, biotech, manufacturingPharmaceutical, biotech, manufacturing

Both roles are vital in quality management, but the Quality Control Investigator primarily focuses on identifying and resolving quality issues through investigations, while the Quality Assurance Specialist develops systems to prevent issues. They often work together to ensure product quality and compliance.

What are popular job titles related to Quality Control Investigator jobs in Puerto Rico?

For Quality Control Investigator jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Quality Control Investigator jobs in Puerto Rico look for?

The top searched job categories for Quality Control Investigator jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Quality Control Investigator jobs?

Cities in Puerto Rico with the most Quality Control Investigator job openings:

Full-time

PTO

Posted 28 days ago


Key responsibilities

  • Perform sampling, inspections, and testing of in-process and finished goods products per applicable procedures and AQL plans.

  • Review inspection records to ensure product conforms to specifications and proper documentation practices.

  • Segregate nonconforming product and handle quarantined product and raw materials as applicable by site.


West Pharmaceutical Services rating

8.5

Company rating: 8.5 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

13th of 122 rated packaging manufacturers


Job description

At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

#LI-MQ1

Job Summary

The role is essential in ensuring in-process and finished products meet customer specifications. This role provides total manufacturing quality inspection services including quality inspection, quality control, sampling inspection, documentation and record keeping. Adhering to Good Documentation Process (GDP) is essential to maintain all documentation necessary to ensure conformity to specifications and traceability of records.

#LI-MQ1

Shift
  • 12-hour shift on 2, 2, 3 rotation.
Essential Duties and Responsibilities
  • Perform sampling, inspections, and testing of in-process and finished goods products per applicable procedures and AQL plans, utilizing both visual means as well as calibrated test equipment to include laser micrometer, optical comparator and other equipment as applicable.
  • Release acceptable in-process and finished goods product for further processing and/or shipping as applicable per site.
  • Understand and follow applicable ISO standards requirements.
  • Perform review of inspection records to assure product conforms to specifications and proper documentation practices.
  • Retains sample of finished products and maintains all applicable documents to form batch records and ensures appropriate batch records disposition (i.e. filing, scanning etc.) as necessary.
  • Print documents from Master Control, shopfloor or other software program and manages documents related to the Quality System.
  • Segregate nonconforming product and handle quarantined product and raw materials as applicable by site.
  • Generate rejection and deviation reports as directed by site.
  • Perform trace back investigation of nonconforming raw material and product as directed by site.
  • Promotes and supports a Lean environment.
  • Conforms with and abides by all corporate and site-specific regulations, policies, work procedures, instruction, and all safety rules.
  • Exhibits regular, reliable, punctual and predictable attendance.
  • Other duties as assigned.
Education
  • High school diploma or GED required.
  • Associate degree in Science, Math, or related field preferred.
Work Experience
  • No minimum required.
  • 1+ year in a cGMP environment or related field preferred.
Preferred Knowledge, Skills and Abilities
  • ANSI, AQL, ShopFloor experience preferred.
  • Basic computer skills.
  • Ability to speak, read, and write in English preferred.
Travel Requirements
None: No travel required
Physical Requirements
Medium-Exerting up to 50lb/22kg of force occasionally and/or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects.
What We Offer
Generous Paid Time Off (PTO): Flexible vacation, personal, and holiday leave ensures employees can maintain a healthy work-life balance and recharge effectively.
Recognition & Rewards: Performance-based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact.
Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion-where all voices are heard and respected in a supportive environment.
Continuous Learning & Development: Opportunities for professional growth through training programs, tuition assistance, leadership development, and skill-certification initiatives.
Global Career Opportunities: With facilities across North America, Europe, and Asia-Pacific, employees have opportunities for international exposure and cross-functional collaboration.
Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities.

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening. 


What West Pharmaceutical Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom