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Quality Assurance Program Manager Jobs in Naples, FL

US Renal Care

Dialysis Registered Dietitian

Naples, FL · On-site

$29.50 - $39.50/hr

Renal care dietitians work under the supervision of a RDN Regional Manager. What you'll be doing ... You will also help maintain a productive quality assurance program and participate in monthly ...

ARTHREX

Senior Manager, Quality Systems

Naples, FL

Senior Manager, Quality Systems Arthrex, Inc. is a global medical device company and a leader in ... Proficiency in the use of PC and programs, particularly Excel, Word (or equivalents if changed by ...

ARTHREX

Program Manager- Supply Chain - MPI

Naples, FL

$134K/yr

Program Manager- Supply Chain - MPI Arthrex is a global medical device company and a leader in new ... Employees are part of a collaborative culture that values growth, quality, and continuous ...

Arthrex

Program Manager- Supply Chain - MPI

Naples, FL · On-site

$134K/yr

Program Manager- Supply Chain - MPI Arthrex is a global medical device company and a leader in new ... Employees are part of a collaborative culture that values growth, quality, and continuous ...

City of Naples

Water Quality Project Manager

Naples, FL · On-site

$90K - $140K/yr

... Program (NELAP) certified laboratory reports, including quality control/quality assurance ... Manages the acquisition and/or maintenance of required permitting; schedules inspections to ensure ...

Lee Health

Manager Obstetrics Quality

Fort Myers, FL · On-site

$38.48 - $50.01/hr

Demonstrates experience and achievement in Performance Improvement and Quality Assurance ... Strong project management skills and strong verbal and written communication skills are necessary.

US Renal Care

Registered Dietitian

Naples, FL · On-site

$29.50 - $39.50/hr

Renal care dietitians work under the supervision of a RDN Regional Manager. What you'll be doing ... You will also help maintain a productive quality assurance program and participate in monthly ...

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Quality Assurance Program Manager information

See Naples, FL salary details

$35.8K

$111.2K

$168.6K

How much do quality assurance program manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for quality assurance program manager in Naples, FL is $111,204.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,200.00 and $136,100.00 per year, depending on experience, location, and employer.

What does a quality assurance program manager do?

A Quality Assurance Program Manager oversees the development and implementation of quality assurance processes within an organization. They ensure that products or services meet established standards of quality, reliability, and performance. This role involves coordinating QA teams, developing testing strategies, analyzing data, and working closely with other departments to resolve quality issues. They also play a key role in continuous improvement by identifying trends and recommending process enhancements. Ultimately, they help ensure customer satisfaction and regulatory compliance.

What are the key skills and qualifications needed to thrive as a quality assurance program manager?

To thrive as a Quality Assurance Program Manager, you need expertise in quality management systems, process improvement, and a relevant bachelor's degree, often in engineering or a related field. Familiarity with tools like ISO 9001 standards, Six Sigma methodologies, and QA software platforms such as Jira or Quality Center is typically required, along with certifications like ASQ or Six Sigma Black Belt. Strong leadership, analytical thinking, and effective communication skills help you manage teams and collaborate across departments. These skills ensure that quality standards are met, risks are mitigated, and products or services consistently meet customer and regulatory requirements.

How does a quality assurance program manager typically collaborate with cross-functional teams to ensure product quality?

A Quality Assurance Program Manager frequently partners with departments such as product development, engineering, and operations to embed quality standards throughout the product lifecycle. They facilitate regular meetings, coordinate testing schedules, and align on quality metrics to ensure everyone is working toward the same goals. This collaborative approach helps quickly identify and address potential issues, streamlining the path to consistent, high-quality outcomes. Effective communication and relationship-building are essential skills for managing these cross-functional efforts.

What is the difference between Quality Assurance Program Manager vs Quality Control Supervisor?

AspectQuality Assurance Program ManagerQuality Control Supervisor
CertificationsASQ CQE, Six Sigma, PMPISO 9001, Six Sigma, CQE (optional)
Work EnvironmentOversees quality systems across departments, strategic planningSupervises daily inspection and testing activities
Employer & Industry UsageManufacturing, aerospace, healthcare, softwareManufacturing, production, industrial settings

The Quality Assurance Program Manager focuses on developing and maintaining quality systems and processes, ensuring compliance and continuous improvement. In contrast, the Quality Control Supervisor manages daily inspection and testing to ensure products meet quality standards. Both roles are essential in quality management but differ in scope and responsibilities.

Is a quality assurance program manager a stressful job?

A quality assurance program manager role can be stressful due to the responsibility of ensuring product quality, meeting deadlines, and managing cross-functional teams. The job often requires attention to detail, problem-solving skills, and the ability to handle pressure during audits or product launches.

What job categories do people searching Quality Assurance Program Manager jobs in Naples, FL look for?

The top searched job categories for Quality Assurance Program Manager jobs in Naples, FL are:

What cities near Naples, FL are hiring for Quality Assurance Program Manager jobs?

Cities near Naples, FL with the most Quality Assurance Program Manager job openings:

Quality Assurance Program Manager jobs near you

Quality Assurance Officer

HV Global Group, Inc.

Bonita Springs, FL • On-site

Full-time

Re-posted 2 days ago

Job description

Florida Real Estate License Required by Law
Notary preferred
Job Summary
This position will be responsible for:
  • Analyzing and applying Company processes, policies, and standards to ensure customers close the purchase process with a firm and accurate understanding of the product purchased and its terms.
  • Ensuring customers are provided with all required contract, disclosure, and informational materials, and that these materials are thoroughly communicated, prepared, and processed properly.
  • Auditing video and audio recordings of sales processes with reporting to Supervisor of any items potentially falling below the Company's quality assurance standards or policies.
  • Functioning as a resource regarding Company products and processes and contact point for customers until the purchase and points transfer process is complete.
  • Other tasks, as needed, supporting the closing, quality assurance, contract creation, and/or sales support processes.

Responsibilities
  • Meet and actively engage with customers to present the contract and related documents to ensure they have a firm and accurate understanding of the product purchased and its terms and conditions, that the product purchased fulfills the customer's needs, and that the purchase process has adhered to all Company policies and business guidelines.
  • Possess (or demonstrate strong potential to develop) a deep understanding of the closing paperwork and processes, quality assurance processes, and contract creation and sales processes, for at least one sales center site. In addition, possess (or demonstrate strong potential to develop) a deep understanding of the Company's training materials, policies, products and programs, and draw from and analytically apply this knowledge to address all questions raised by customers during and after the closing process.
  • Convey to customers this position's function as a knowledgeable contact point throughout the purchase process.
  • Collaborate with Sales, Contracts, Underwriting, and other departments to ensure uniform messaging to customers and deliver a smooth and efficient closing experience, including collaboration with different levels of employees within other departments where necessary.
  • Promptly and thoughtfully respond to customer inquiries in a customer-friendly manner and proactively seek resolution to customer inquiries or challenges, including developing tailored solutions that align with the Company operations and values.
  • Examine all closing materials, including the contract documents, in advance of meeting with customers, to ensure all materials have been properly prepared and minimize delay in the closing process.
  • Follow specific verbiage when presenting to owners, and acknowledge consent for the QA process to be Audio/Video recorded.
  • Analyze all closing materials after meeting with customers to ensure accuracy and completeness prior to sending it to the Contracts department for processing.
  • Notarize documents, as needed.
  • Ensure customers complete the closing process with all necessary paperwork and information.
  • Actively participate in all department training sessions and support trainers, as needed.
  • Provide feedback to the department management team, particularly as related to potential quality assurance challenges or opportunities to improve processes and assist in developing further business operations where applicable.
  • Authenticate that the sales presentations leading to closings comply with the Company's training, policies, and values.
  • Audit video and audio recordings to guide determinations of any coaching or corrective actions needed.
  • Document quality assurance standards and procedures, and collaborate with or support other quality assurance teams, such as Welk Resolution Center, to ensure the Company's quality assurance and customer service standards are met.
  • Monitor and report on quality assurance and Sales performance at select sites.
  • Assist with contract creation processes, as needed.
  • All other duties as assigned that are of a similar nature to the other job duties and responsibilities.
  • Must be comfortable with, and display the ability to exercise independent, sound judgment for a substantial portion of all work duties, with limited supervision.
  • Follow all Company and department training, values, policies, and procedures.
  • Adhere to the attendance policy and report to workstation at scheduled times.
  • Strive to continually improve product knowledge and presentation skills; strive to continually improve in all areas of responsibility.

Specific Candidate Profile
Education/Experience
  • The incumbent is required to maintain an active and in good standing professional Real Estate License where mandated by law
  • Bachelor's degree (or equivalent).
  • At least 1 year of experience in the Company's QA/VLO department or in a Quality Assurance role similar to this position, Vacation Ownership Sales, or other sales environment.
  • Demonstrates strong product and program knowledge, and strong understanding of how to respond to customer questions in a positive, customer-friendly manner.
  • Consistent record of good customer service, participation in training, and solid performance in QA/VLO role.
  • Consistent record of working independently and bringing recommendations/ideas to the team.
  • Notary license preferred.
  • Proficient in Word, Excel, and Microsoft Office.
  • High level of integrity and unwavering ethics.

Technical Skills & Attributes
  • Strong interpersonal skills and enjoys dealing with customers.
  • Strong organization, planning, and time management skills.
  • Good analytical skills.
  • Good ability to multi-task.
  • High attention to detail.
  • Professional verbal and written communication skills.
  • Positive culture builder and ability to operate effectively in a team environment.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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