Quality Assurance Program Manager Jobs in Washington

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Continue your career journey where your work contributes to a greater purpose.

At Freddie Mac, you will do important work to help build a better housing finance system, and you'll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation. Come join our outstanding Internal Audit (IA) team at Freddie Mac! Our Quality Assurance (QA) Program is part of the Professional Practices Group (PPG) within the Internal Audit Division.

This Quality Assurance (QA) Senior role supports the consistent execution, monitoring, and enhancement of quality assurance activities across audit and related review work. The role is ideal for a professional with strong analytical skills, sound judgment, and experience assessing work quality, identifying themes, and driving follow-up on results. The individual will help evaluate adherence to established standards and methodologies, review outputs from automated QA routines and other monitoring activities and perform focused reviews in areas of elevated risk or concern.

Our team is responsible for promoting quality, consistency, and continuous improvement across audit activities. We provide objective review and insight on adherence to methodology, quality of workpapers and deliverables, effectiveness of issue follow-up, and opportunities to strengthen execution. The team plays an important role in identifying trends, supporting targeted reviews, and enhancing the overall quality framework through both manual and automated QA techniques.

The Quality Assurance (QA) Senior will support quality assurance reviews and related analytical activities across audit and advisory work. This role will focus on evaluating the quality, completeness, and consistency of work performed; reviewing automated QA outputs and exception results; performing focused reviews in targeted areas; and following up on identified issues to help drive timely resolution.

Responsibilities may include:

• Performing QA reviews of audit files, workpapers, reports, and supporting documentation for adherence to IA methodology, professional standards, and regulatory expectations

• Reviewing automated QA outputs, exception reports, dashboards, and other monitoring results to identify trends, anomalies, and areas requiring follow-up

• Conducting focused reviews of selected engagements, processes, or outputs based on risk indicators, quality trends, or stakeholder concerns

• Following up on QA observations and action items to assess remediation progress and confirm issues are addressed appropriately

• Identifying recurring quality themes, supporting root cause analysis, and recommending practical improvements to processes, templates, guidance, or execution practices

• Partnering with audit teams and stakeholders to clarify expectations, discuss review results, and promote consistency in execution

• Assisting in developing QA reporting, metrics, tools, templates, and automated monitoring approaches to support continuous improvement

• Supporting internal assessments of IA's conformance with applicable professional standards, regulatory guidance, and internal frameworks

• Contributing to periodic QA Program activities, including assessment of IA efficiency and effectiveness and readiness for external quality assessments

• Bachelor's degree in Accounting, Finance, Business, Information Systems, Data Analytics, or related field, or equivalent experience

• Typically has 5 - 7 years related experiencein quality assurance, audit, risk management, compliance, controls testing, or a related oversight function in a complex environment

• Strong analytical skills and experience reviewing work products, interpreting results or exception reporting, and identifying trends or issues requiring follow-up

• Ability to perform divisional focused reviews and self-assessments, assess adherence to standards or methodology, and support remediation tracking and process improvement

• Familiarity with the Institute of Internal Auditor's (IIA) Global Internal Audit Standards and broader audit, risk, or control frameworks

• Strong communication, judgment, and organizational skills, with attention to detail and the ability to manage competing priorities

• Relevant certification such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA) or Certified Information Systems Auditor (CISA) (preferred)

• Audit experience and familiarity with the Institute of Internal Auditor's (IIA) Global Internal Audit Standards

• Strong analytical and critical thinking skills, with the ability to identify trends, assess quality, and determine appropriate follow-up actions

• Ability to work both independently and collaboratively while managing multiple priorities in a fast-paced environment

• Effective verbal and written communication skills, with the ability to clearly convey observations, results, and recommendations

• Detail-oriented mindset with a focus on consistency, accountability, and continuous improvement

We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.