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Quality Assurance Program Manager Jobs in Maryland

Quality Assurance Manager

Lanham, MD ยท On-site

$63 - $77/hr

The QA Manager is responsible for working across programs to ensure compliance with regulations and policy, including the reporting and investigation of incidents, COMAR Regulations, the DDA Waivers ...

The QA Manager is responsible for working across programs to ensure compliance with regulations and policy, including the reporting and investigation of incidents, COMAR Regulations, the DDA Waivers ...

JOB SUMMARY The Quality Assurance Coordinator reports to the Laboratory Quality Assurance Manager or Quality Specialist and is responsible for supporting the overall quality assurance program by ...

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Quality Assurance Program Manager information

What does a quality assurance program manager do?

A Quality Assurance Program Manager oversees the development and implementation of quality assurance processes within an organization. They ensure that products or services meet established standards of quality, reliability, and performance. This role involves coordinating QA teams, developing testing strategies, analyzing data, and working closely with other departments to resolve quality issues. They also play a key role in continuous improvement by identifying trends and recommending process enhancements. Ultimately, they help ensure customer satisfaction and regulatory compliance.

What are the key skills and qualifications needed to thrive as a quality assurance program manager?

To thrive as a Quality Assurance Program Manager, you need expertise in quality management systems, process improvement, and a relevant bachelor's degree, often in engineering or a related field. Familiarity with tools like ISO 9001 standards, Six Sigma methodologies, and QA software platforms such as Jira or Quality Center is typically required, along with certifications like ASQ or Six Sigma Black Belt. Strong leadership, analytical thinking, and effective communication skills help you manage teams and collaborate across departments. These skills ensure that quality standards are met, risks are mitigated, and products or services consistently meet customer and regulatory requirements.

How does a quality assurance program manager typically collaborate with cross-functional teams to ensure product quality?

A Quality Assurance Program Manager frequently partners with departments such as product development, engineering, and operations to embed quality standards throughout the product lifecycle. They facilitate regular meetings, coordinate testing schedules, and align on quality metrics to ensure everyone is working toward the same goals. This collaborative approach helps quickly identify and address potential issues, streamlining the path to consistent, high-quality outcomes. Effective communication and relationship-building are essential skills for managing these cross-functional efforts.

What is the difference between Quality Assurance Program Manager vs Quality Control Supervisor?

AspectQuality Assurance Program ManagerQuality Control Supervisor
CertificationsASQ CQE, Six Sigma, PMPISO 9001, Six Sigma, CQE (optional)
Work EnvironmentOversees quality systems across departments, strategic planningSupervises daily inspection and testing activities
Employer & Industry UsageManufacturing, aerospace, healthcare, softwareManufacturing, production, industrial settings

The Quality Assurance Program Manager focuses on developing and maintaining quality systems and processes, ensuring compliance and continuous improvement. In contrast, the Quality Control Supervisor manages daily inspection and testing to ensure products meet quality standards. Both roles are essential in quality management but differ in scope and responsibilities.

Is a quality assurance program manager a stressful job?

A quality assurance program manager role can be stressful due to the responsibility of ensuring product quality, meeting deadlines, and managing cross-functional teams. The job often requires attention to detail, problem-solving skills, and the ability to handle pressure during audits or product launches.

What are popular job titles related to Quality Assurance Program Manager jobs in Maryland?

For Quality Assurance Program Manager jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Quality Assurance Program Manager jobs in Maryland look for?

The top searched job categories for Quality Assurance Program Manager jobs in Maryland are:

What cities in Maryland are hiring for Quality Assurance Program Manager jobs?

Cities in Maryland with the most Quality Assurance Program Manager job openings:

Infographic showing various Quality Assurance Program Manager job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 2% Contract, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Quality Assurance (QA) Manager

Adams Communication & Engineering Technology, Inc.

Patuxent River, MD โ€ข On-site

$125K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Job description

Company Overview

Adams Communication & Engineering Technology (ACET), Incorporated is a Veteran Owned Small Business (VOSB) system engineering and information technology firm, headquartered in Maryland. Incorporated in 1999, we support mission critical Information Technology (IT) business needs for clients within the intelligence community (IC), Department of Defense (DOD), Veteran Administration (VA) and for select commercial clients. ACET, Inc.’s technical, programmatic, and analytical professionals are experts in commercial technology, customized solutions, and proprietary government systems.

 The Position:

We are seeking an experienced Quality Assurance (QA) Manager to support the H-53 Program at HX-21, Naval Air Station Patuxent River, Maryland. This position is responsible for leading all Quality Assurance activities supporting aircraft maintenance, inspection, and flight test operations while ensuring full compliance with Naval Aviation Maintenance Program (NAMP) COMNAVAIRFORINST 4790.2, applicable NAVAIR quality requirements, and ACET's Quality Management System.

The QA Manager serves as the primary quality authority for the HX-21 CH-53K program and works closely with Government Quality Assurance Specialists (QASs), Program Management, Site Leadership, Engineering, and Production personnel to ensure all maintenance, modifications, inspections, documentation, and deliverables meet the highest standards of safety, compliance, and mission readiness.

Key Responsibilities:

Quality Management

  • Lead all Quality Assurance functions supporting H-53K aircraft modification and maintenance operations.
  • Ensure compliance with COMNAVAIRFORINST 4790.2 (NAMP), DCMA Instruction 8210-1D, applicable NAVAIR directives and Ground Operating Procedures (GOP).
  • Maintain program compliance with ACET Quality Management System requirements and customer contractual obligations.
  • Develop and implement quality objectives, inspection plans, and quality improvement initiatives.
  • Ensure all work is performed in accordance with approved technical publications, engineering drawings, and maintenance instructions.

Aircraft Inspection & Oversight

  • Supervise Quality Assurance Representatives (QARs), Collateral Duty Quality Assurance Representatives (CDQARs), Collateral Duty Inspectors (CDIs), and quality personnel.
  • Conduct in-process and final inspections of aircraft modifications, maintenance actions, and installations.
  • Verify aircraft documentation accuracy and maintenance record completeness.
  • Review and approve inspection packages prior to Government acceptance.

Compliance & Audits

  • Planmanage, and conduct internal quality audits and surveillance inspections.
  • Support Government audits conducted by NAVAIR, DCMA, and other regulatory agencies.
  • Track audit findings through corrective action and closure.
  • Ensure compliance with contractual quality requirements and industry’s best practices.

Process Improvement

  • Develop corrective and preventive action plans (CAPA).
  • Analyze quality trends and implement process improvements to reduce defects and improve efficiency.
  • Utilize Root Cause Analysis (RCA) methodologies to resolve quality issues.
  • Establish metrics and reporting for quality performance.

Documentation Control

  • Review maintenance documentation for accuracy and regulatory compliance.
  • Ensure proper control of technical publications and quality records.
  • Maintain inspection reports, discrepancy documentation, corrective action records, and quality metrics.

Leadership

  • Lead and mentor quality personnel while fostering a culture of continuous improvement.
  • Coordinate daily quality activities with Program Management, Maintenance Control, Production, and Government representatives.
  • Provide quality briefings to Senior Leadership and customer representatives.
  • Support employee development and quality training initiatives.

Required Qualifications:

  • Active Secret Security Clearance
  • Minimum of 8 years of aviation maintenance Quality Assurance experience.
  • Minimum of 5 years in a Quality Assurance leadership or management role.
  • Extensive knowledge of COMNAVAIRFORINST 4790.2 (NAMP).
  • Previous H-53 platform experience (H-53E and/or CH-53K).
  • Proficiency in Navy/Marine Corps Organizational Level maintenance procedures and processes
  • Experience supporting NAVAIR aircraft maintenance, depot modifications, or flight test programs.
  • Thorough understanding of naval aviation maintenance documentation and quality processes.
  • Experience supervising QARs, CDQARs, and CDIs.
  • Strong understanding of configuration management and technical data compliance.
  • Experience conducting internal quality audits and managing corrective actions.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Office applications.

Preferred Qualifications:

  • Prior experience supporting HX-21, PMA-261, PMA-202, or other NAVAIR flight test organizations.
  • Experience supporting aircraft modification programs.
  • Experience supporting Government Contract Quality Assurance requirements.

Knowledge, Skills & Abilities:

  • Expert knowledge of Naval Aviation Quality Assurance principles.
  • Strong understanding of aircraft maintenance documentation and maintenance control.
  • Ability to interpret engineering drawings and technical directives.
  • Excellent leadership and organizational skills.
  • Strong analytical and problem-solving abilities.
  • Ability to manage multiple priorities in a fast-paced operational environment.
  • Ability to build effective working relationships with Government and contractor personnel.
  • Commitment to safety, quality, and mission success.
  • Strong understanding of AS9100D, AS9110C, and ISO9001 requirements.

Physical Requirements:

  • Ability to lift up to 50 pounds.
  • Ability to work in aircraft hangars, maintenance facilities, and flight line environments that will be subjected to high noise areas, oils, fuel, adhesives, sealants and hydraulic fluids.
  • Frequent walking, standing, climbing ladders, bending, and kneeling, crawling, and sitting.
  • Ability to work in varying environmental conditions while supporting aircraft maintenance operations.
  • Must be able to successfully complete all customer site access and fitness-for-duty requirements.

Why Join ACET

ACET continues to expand its aerospace and aviation sustainment operations supporting multiple Department of Defense aviation platforms worldwide. This position provides the opportunity to directly shape strategic sustainment growth initiatives while supporting operational readiness and mission success across the global aviation enterprise.

What We Offer:

  • At ACET, we believe that our employees are our most valuable asset. We are committed to providing a comprehensive Total Rewards program that recognizes and supports the diverse needs of our workforce. Our offerings are designed to attract, motivate, and retain top talent while fostering a culture of excellence, innovation, and well-being.
  • Employee benefits include the following:
    • Comprehensive Medical, Dental, and Vision coverage
    • Life insurance, AD&D, and Short- and Long-Term Disability
    • 401(k) Program
    • Wellness programs
    • Paid Time Off 
    • 11 Paid Holidays
    • Employee Referral Program
    • Employee Assistance Program

Please note that all compensation, benefits, and policies are subject to change at the company's discretion. While we make every effort to provide advance notice of changes, adjustments may occur based on business needs, economic conditions, and industry standards.

**All candidates must be a U.S. Citizen to apply** 

 The above job description is not intended to be an all-inclusive list of duties and standards of the position. 


Drug Free Workplace

ACET is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

 


ACET is an Equal Opportunity / Affirmative Action Employer and VEVRAA Federal Contractor. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to gender, race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.