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Quality Assurance Education Jobs in Decatur, IL (NOW HIRING)

Quality Assurance Reviewer

Decatur, IL · On-site

$70K - $99K/yr

Please note that the Department of Human Services must verify proof of higher education for any ... avoid quality control errors. * Conducts interviews with public assistance recipients and ...

Quality Assurance Reviewer

Decatur, IL · On-site

$70K - $99K/yr

Please note that the Department of Human Services must verify proof of higher education for any ... avoid quality control errors. * Conducts interviews with public assistance recipients and ...

Quality Assurance Reviewer

Decatur, IL · On-site

$70K - $99K/yr

Please note that the Department of Human Services must verify proof of higher education for any ... avoid quality control errors. * Conducts interviews with public assistance recipients and ...

Support laboratory operations by participation in accreditation, quality assurance, education, and lab development projects. Embodies the Memorial Health Values of Safety, Integrity, Quality, and ...

Vascular Sonographer

Decatur, IL · On-site

$37.43 - $58.02/hr

Support laboratory operations by participation in accreditation, quality assurance, education, and lab development projects. Embodies the Memorial Health Values of Safety, Integrity, Quality, and ...

Vascular Sonographer

Decatur, IL · On-site

$37.43 - $58.02/hr

Support laboratory operations by participation in accreditation, quality assurance, education, and lab development projects. Embodies the Memorial Health Values of Safety, Integrity, Quality, and ...

Manager, Assurance

Decatur, IL · On-site

$90 - $140/hr

Drive client service excellence by setting high standards for responsiveness and quality, fostering ... Maintain technical expertise through ongoing Continuing Professional Education (CPE), ensuring ...

Manager, Assurance - 2237341

Decatur, IL · On-site

$108K - $130K/yr

Drive client service excellence by setting high standards for responsiveness and quality, fostering ... Maintain technical expertise through ongoing Continuing Professional Education (CPE), ensuring ...

Supervisor

Decatur, IL · On-site

$25/hr

... Education BackgroundOverall Recommendations High school diploma or GED required About TRIGO Global ... of Quality Assurance services ranging from inspection to expert auditing, consulting and training.

Director of Nursing

Mount Pulaski, IL · On-site

$90 - $120/hr

Quality Assurance: * Develop and implement quality assurance programs to assess and enhance the ... Education and Training: * Provide ongoing education and training to nursing staff to ensure ...

Performs quality assurance duties in accordance with procedures in the Quality Assurance (QA) and ... DPH accepts educational credentials recognized by the Council for Higher Education Accreditation ...

New

Participate in Quality Assurance (QA) and Interdisciplinary Team (IDT) meetings * Present in-service education programs for dietary staff * Investigate workplace injuries and implement corrective ...

Conduct monthly quality assurance reviews of the treatment case files to ensure compliance with ... Deliver individual and group counseling services, case management services, education and community ...

Conduct monthly quality assurance reviews of the treatment case files to ensure compliance with ... Deliver individual and group counseling services, case management services, education and community ...

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Quality Assurance Education information

See Decatur, IL salary details

$14

$43

$62

How much do quality assurance education jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for quality assurance education in Decatur, IL is $43.53, according to ZipRecruiter salary data. Most workers in this role earn between $35.43 and $52.93 per hour, depending on experience, location, and employer.

What is quality assurance in education?

Quality Assurance in Education refers to the processes and policies implemented by educational institutions to ensure that teaching, learning, and administrative services meet established standards of quality. This involves continuous evaluation, monitoring, and improvement of educational programs, faculty performance, and student outcomes. The goal is to provide a high-quality learning experience and ensure accountability to stakeholders such as students, parents, and accrediting bodies. Quality assurance can include internal reviews, external accreditation, and feedback mechanisms.

What are the key skills and qualifications needed to thrive in quality assurance education?

To thrive in Quality Assurance Education, you need a solid understanding of educational standards, assessment methodologies, and curriculum evaluation, often supported by a degree in education or a related field. Familiarity with accreditation systems, data analysis software, and quality management tools such as ISO standards is typically required. Strong attention to detail, analytical thinking, and effective communication are vital soft skills for collaborating with educators and stakeholders. These skills ensure that educational programs meet regulatory standards, foster continuous improvement, and deliver high-quality learning outcomes.

How does a quality assurance education professional typically collaborate with educators and administrators to improve instructional standards?

Quality Assurance Education professionals work closely with teachers, curriculum developers, and school administrators to evaluate and enhance teaching strategies and assessment methods. They often conduct classroom observations, review lesson plans, and analyze student performance data to identify areas for improvement. Regular meetings and feedback sessions are common, ensuring that all stakeholders are aligned on quality benchmarks and best practices. This collaborative approach fosters a culture of continuous improvement and supports professional development for educators.

What is the difference between Quality Assurance Education vs Quality Control Technician?

AspectQuality Assurance EducationQuality Control Technician
Required CredentialsTypically includes degrees or certifications in quality assurance, manufacturing, or related fieldsOften requires technical certifications or on-the-job training in inspection and testing
Work EnvironmentFocuses on process development, documentation, and compliance in manufacturing or service industriesInvolves inspecting products, testing samples, and identifying defects on the production line
Employer & Industry UsageUsed across manufacturing, healthcare, software, and service sectors for ensuring quality standardsCommonly employed in manufacturing, electronics, and food production for product inspection

Quality Assurance Education focuses on developing systems, processes, and standards to prevent defects, often requiring formal education. In contrast, Quality Control Technicians perform hands-on testing and inspection to identify defects during production. Both roles are essential for maintaining product quality but differ in their approach and required qualifications.

Is quality assurance education a good entry-level job?

Quality assurance education roles can be suitable entry-level jobs for individuals interested in learning testing processes, quality standards, and documentation. These positions often require basic knowledge of testing tools and attention to detail, making them accessible for beginners in the field.

Is quality assurance education a stressful job?

Quality assurance education roles can involve pressure to meet deadlines, ensure accuracy, and maintain high standards, which may contribute to stress. However, the level of stress varies depending on the work environment, workload, and individual coping skills, with some roles offering a more structured and predictable schedule. Proper training and experience can help manage stress effectively in this field.

What education do you need to be a quality assurance education?

To work in quality assurance education, a bachelor's degree in education, instructional design, or a related field is typically required. Relevant skills include knowledge of quality standards, assessment methods, and sometimes certifications like Six Sigma or ISO auditor training can enhance qualifications.

What job categories do people searching Quality Assurance Education jobs in Decatur, IL look for?

The top searched job categories for Quality Assurance Education jobs in Decatur, IL are:

What cities near Decatur, IL are hiring for Quality Assurance Education jobs?

Cities near Decatur, IL with the most Quality Assurance Education job openings:

Infographic showing various Quality Assurance Education job openings in Decatur, IL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $90,535 per year, or $43.5 per hour.

Quality Assurance Reviewer

Decatur, IL • On-site


State of Illinois
11 - 50 employees

8.0

Company rating: 8.0 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

10th of 50 rated states

People enjoy working here

Good employer

Recommended by parents


$70K - $99K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Job Requisition ID: 57952 

Opening Date: 08/18/2026
Closing Date: 08/31/2026
​Agency: Department of Human Services
Class Title: PUBLIC AID QUALITY CTRL REVIEWER (35892) 
Skill Option: None 
Bilingual Option: 
Salary: Anticipated Salary: $5,834 - $8,307 per month ($70,008 - $99,684 per year)
Job Type: Salaried
Category: Full Time 
County: Macon
Number of Vacancies: 2
Bargaining Unit Code: RC062 Technical Employees, AFSCME
Merit Comp Code: 

​ 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Under direction, performs comprehensive, detailed, analytical and investigative review of case records and call recordings on State and Federal Assistance cases.  Conducts case reviews with an assigned geographical location for compliance with Federal Supplemental Nutrition Assistance Programs (SNAP), State Regulations and Department of Human Services (DHS) rules, policies, and procedures.  Conducts interviews with public assistance recipients, responsible relatives, and staff to verify information.  Analyzes data and prepares reports regarding outcomes of reviews with recommendations for improvement.  Travels in the performance of duties, including overnight stays.

Essential Functions
  • Performs comprehensive, detailed analytical and investigative reviews of live calls, recorded calls, and electronic case records on State and Federal Assistance cases to determine compliance with Federal Supplemental Nutrition Assistance Program (SNAP) regulations, State regulations and Department of Human Services (DHS) procedures designed to improve program access and operations management, reduce expenditures, and avoid quality control errors.
  • Conducts interviews with public assistance recipients and responsible relatives.
  • Analyzes data accumulated from reviews and prepares reports regarding outcomes and findings utilizing Microsoft Office Suite programs to determine error-trends and provide recommendations to management to improve outcomes.
  • Reviews, studies, and applies Federal and State policies, procedures and regulations as well as DHS policies, rules and procedures governing public assistance programs included in the review. 
  • Participates in special programs required to test proposed procedures, methods and/or systems designed to improve Department operations prior to permanent implementation.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
  • Requires knowledge, skill and mental development equivalent to completion of four (4) years of college with coursework in one of the behavioral sciences.
  • Requires two (2) years of professional experience in casework or related area.
Preferred Qualifications
  • Three (3) years of professional experience administering a supplemental nutrition assistance program. 
  • Two (2) years of professional experience working with public assistance policies and programs including a supplemental nutrition assistance program.
  • Two (2) years of professional experience utilizing public assistance interviewing techniques.
  • Two (2) years of professional experience examining and evaluating data in accordance with established criteria.
  • Two (2) years of professional experience presenting and preparing clear, concise, and accurate reports.
Conditions of Employment
  • Requires ability to travel in the performance of duties, with overnight stays as appropriate.
  • Requires the ability to work overtime and/or outside of regular business hours.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description. 

Work Hours: 8:30am-5:00pm Monday-Friday; 1 hour unpaid lunch

Headquarter Location: 707 E Wood St, Decatur, Illinois, 62523

Family & Community Services

Region 1 Central

Administration

Medical Fields Office-Downstate/Macon County

Work County: Macon

Agency Contact: DHS.HiringUnit@illinois.gov

Posting Group: Social Services

About the Agency:

The Illinois Department of Human Services uplifts individuals and communities across Illinois.  Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives.  Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois.  Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick days annually (Sick days carry over from year to year)
  • 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
    • Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Federal Public Service Loan Forgiveness Program eligibility
  • GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://cms.illinois.gov/benefits/stateemployee.html

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

State of Illinois logo

About State of Illinois

Sourced by ZipRecruiter

The State of Illinois is not a traditional company, but rather a governmental entity encompassing diverse agencies and departments that serve the constituents of Illinois. Based in Illinois, United States, this governmental body communicates with its citizens through the official website illinois.gov. The website is a one-stop resource for Illinois residents to access information about the state's services, including education, healthcare, transportation, and public safety, among others.

Company size

11 - 50 Employees

Headquarters location

Springfield, IL, US

Year founded

2009

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