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Quality Assurance Associate Jobs in Decatur, IL (NOW HIRING)

Quality Assurance Reviewer

Decatur, IL · On-site

$70K - $99K/yr

PUBLIC AID QUALITY CTRL REVIEWER (35892) Skill Option: None Bilingual Option: Salary: Anticipated Salary: $5,834 - $8,307 per month ($70,008 - $99,684 per year) Job Type: Salaried Category: Full Time ...

Quality Assurance Reviewer

Decatur, IL · On-site

$70K - $99K/yr

PUBLIC AID QUALITY CTRL REVIEWER (35892) Skill Option: None Bilingual Option: Salary: Anticipated Salary: $5,834 - $8,307 per month ($70,008 - $99,684 per year) Job Type: Salaried Category: Full Time ...

Quality Assurance Reviewer

Decatur, IL · On-site

$70K - $99K/yr

PUBLIC AID QUALITY CTRL REVIEWER (35892) Skill Option: None Bilingual Option: Salary: Anticipated Salary: $5,834 - $8,307 per month ($70,008 - $99,684 per year) Job Type: Salaried Category: Full Time ...

Overview Our Patient Access Associate will assist in providing access to services provided at the ... Conducts daily audits of accounts for quality assurance and performs necessary action to correct ...

Our Patient Access Associate will assist in providing access to services provided at the hospital ... Conducts daily audits of accounts for quality assurance and performs necessary action to correct ...

Patient Access Associate I

Lincoln, IL · On-site

$16.50 - $24.82/hr

Overview Our Patient Access Associate will assist in providing access to services provided at the ... Conducts daily audits of accounts for quality assurance and performs necessary action to correct ...

Patient Access Associate I

Lincoln, IL · On-site

$16.50 - $24.82/hr

Max USD $24.82/Hr. Overview Our Patient Access Associate will assist in providing access to ... Conducts daily audits of accounts for quality assurance and performs necessary action to correct ...

Our Patient Access Associate will assist in providing access to services provided at the hospital ... Conducts daily audits of accounts for quality assurance and performs necessary action to correct ...

Patient Access Associate I

Lincoln, IL · On-site

$16.50 - $24.82/hr

Max USD $24.82/Hr. Overview Our Patient Access Associate will assist in providing access to ... Conducts daily audits of accounts for quality assurance and performs necessary action to correct ...

Patient Access Associate I

Lincoln, IL · On-site

$16.50 - $24.82/hr

Max USD $24.82/Hr. Overview Our Patient Access Associate will assist in providing access to ... Conducts daily audits of accounts for quality assurance and performs necessary action to correct ...

Patient Access Associate I

Lincoln, IL · On-site

$16.50 - $24.82/hr

Overview Our Patient Access Associate will assist in providing access to services provided at the ... Conducts daily audits of accounts for quality assurance and performs necessary action to correct ...

Patient Access Associate I

Lincoln, IL · On-site

$16.50 - $24.82/hr

Our Patient Access Associate will assist in providing access to services provided at the hospital ... Conducts daily audits of accounts for quality assurance and performs necessary action to correct ...

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Showing results 1-20

Quality Assurance Associate information

See Decatur, IL salary details

$12

$28

$60

How much do quality assurance associate jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for quality assurance associate in Decatur, IL is $28.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $33.37 per hour, depending on experience, location, and employer.

What does a quality assurance associate do?

A Quality Assurance Associate is responsible for monitoring and evaluating the various processes involved in product development and production to ensure they meet established quality standards. Their duties typically include conducting inspections, documenting findings, assisting in process improvements, and ensuring compliance with regulatory requirements. They play a critical role in identifying defects, reducing errors, and maintaining the overall quality of products or services before they reach customers.

What skills and qualifications are needed to be a quality assurance associate?

To excel as a Quality Assurance Associate, you need a solid understanding of quality control principles, attention to detail, and often a degree in a related field like chemistry, biology, or engineering. Familiarity with industry-standard quality management systems (such as ISO 9001), statistical analysis software, and documentation tools is typically required. Strong problem-solving skills, effective communication, and the ability to work collaboratively are highly valued in this role. These skills ensure that products and processes consistently meet standards, reduce errors, and maintain compliance with regulatory requirements.

What are common challenges faced by quality assurance associates in ensuring consistent product quality?

Quality Assurance Associates often encounter challenges such as managing tight production deadlines while maintaining thorough testing standards, addressing unexpected defects, and adapting quickly to new regulatory or product requirements. Effective communication with production, development, and regulatory teams is crucial for resolving issues efficiently. Staying current with evolving quality standards and continuously improving testing processes are also important for success in this role.

What is the difference between Quality Assurance Associate vs Quality Control Inspector?

AspectQuality Assurance AssociateQuality Control Inspector
CertificationsOften requires certifications like ASQ CQIA or related quality assurance trainingMay require certifications such as ISO auditor or specific industry standards
Work EnvironmentInvolves process audits, documentation, and improving quality systemsFocuses on inspecting products or materials for defects
Employer & Industry UsageCommon in manufacturing, pharmaceuticals, and tech industriesPrimarily in manufacturing, food production, and assembly lines

While both roles focus on quality, the Quality Assurance Associate emphasizes developing and maintaining quality systems and processes, whereas the Quality Control Inspector concentrates on inspecting products for defects. Both roles are essential for ensuring product quality but differ in scope and responsibilities.

Is a Quality Assurance Associate an entry-level job?

A Quality Assurance Associate position is often considered entry-level, suitable for candidates with little to no prior experience in quality assurance or related fields. It typically requires basic knowledge of testing procedures, attention to detail, and may involve training on specific tools or software used in quality control processes.

What is the role of a quality assurance associate?

A quality assurance associate is responsible for monitoring and testing products or services to ensure they meet quality standards and specifications. They often develop testing procedures, document issues, and collaborate with teams to improve processes, using tools like checklists and quality management systems. Attention to detail and knowledge of industry regulations are essential for this role.

What are the most commonly searched types of Quality Assurance jobs in Decatur, IL?

The most popular types of Quality Assurance jobs in Decatur, IL are:

What are popular job titles related to Quality Assurance Associate jobs in Decatur, IL?

For Quality Assurance Associate jobs in Decatur, IL, the most frequently searched job titles are:

What cities near Decatur, IL are hiring for Quality Assurance Associate jobs?

Cities near Decatur, IL with the most Quality Assurance Associate job openings:

Infographic showing various Quality Assurance Associate job openings in Decatur, IL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $59,095 per year, or $28.4 per hour.

Quality Assurance Reviewer

State of Illinois

Decatur, IL • On-site

$70K - $99K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


State Of Illinois rating

8.0

Company rating: 8.0 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

10th of 50 rated states


Job description

Job Requisition ID: 57952 

Opening Date: 08/18/2026
Closing Date: 08/31/2026
​Agency: Department of Human Services
Class Title: PUBLIC AID QUALITY CTRL REVIEWER (35892) 
Skill Option: None 
Bilingual Option: 
Salary: Anticipated Salary: $5,834 - $8,307 per month ($70,008 - $99,684 per year)
Job Type: Salaried
Category: Full Time 
County: Macon
Number of Vacancies: 2
Bargaining Unit Code: RC062 Technical Employees, AFSCME
Merit Comp Code: 

​ 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Under direction, performs comprehensive, detailed, analytical and investigative review of case records and call recordings on State and Federal Assistance cases.  Conducts case reviews with an assigned geographical location for compliance with Federal Supplemental Nutrition Assistance Programs (SNAP), State Regulations and Department of Human Services (DHS) rules, policies, and procedures.  Conducts interviews with public assistance recipients, responsible relatives, and staff to verify information.  Analyzes data and prepares reports regarding outcomes of reviews with recommendations for improvement.  Travels in the performance of duties, including overnight stays.

Essential Functions
  • Performs comprehensive, detailed analytical and investigative reviews of live calls, recorded calls, and electronic case records on State and Federal Assistance cases to determine compliance with Federal Supplemental Nutrition Assistance Program (SNAP) regulations, State regulations and Department of Human Services (DHS) procedures designed to improve program access and operations management, reduce expenditures, and avoid quality control errors.
  • Conducts interviews with public assistance recipients and responsible relatives.
  • Analyzes data accumulated from reviews and prepares reports regarding outcomes and findings utilizing Microsoft Office Suite programs to determine error-trends and provide recommendations to management to improve outcomes.
  • Reviews, studies, and applies Federal and State policies, procedures and regulations as well as DHS policies, rules and procedures governing public assistance programs included in the review. 
  • Participates in special programs required to test proposed procedures, methods and/or systems designed to improve Department operations prior to permanent implementation.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
  • Requires knowledge, skill and mental development equivalent to completion of four (4) years of college with coursework in one of the behavioral sciences.
  • Requires two (2) years of professional experience in casework or related area.
Preferred Qualifications
  • Three (3) years of professional experience administering a supplemental nutrition assistance program. 
  • Two (2) years of professional experience working with public assistance policies and programs including a supplemental nutrition assistance program.
  • Two (2) years of professional experience utilizing public assistance interviewing techniques.
  • Two (2) years of professional experience examining and evaluating data in accordance with established criteria.
  • Two (2) years of professional experience presenting and preparing clear, concise, and accurate reports.
Conditions of Employment
  • Requires ability to travel in the performance of duties, with overnight stays as appropriate.
  • Requires the ability to work overtime and/or outside of regular business hours.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description. 

Work Hours: 8:30am-5:00pm Monday-Friday; 1 hour unpaid lunch

Headquarter Location: 707 E Wood St, Decatur, Illinois, 62523

Family & Community Services

Region 1 Central

Administration

Medical Fields Office-Downstate/Macon County

Work County: Macon

Agency Contact: DHS.HiringUnit@illinois.gov

Posting Group: Social Services

About the Agency:

The Illinois Department of Human Services uplifts individuals and communities across Illinois.  Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives.  Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois.  Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

As a State of Illinois employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick days annually (Sick days carry over from year to year)
  • 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
    • Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Federal Public Service Loan Forgiveness Program eligibility
  • GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://cms.illinois.gov/benefits/stateemployee.html

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

What State Of Illinois employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom


State of Illinois logo

About State of Illinois

Sourced by ZipRecruiter

The State of Illinois is not a traditional company, but rather a governmental entity encompassing diverse agencies and departments that serve the constituents of Illinois. Based in Illinois, United States, this governmental body communicates with its citizens through the official website illinois.gov. The website is a one-stop resource for Illinois residents to access information about the state's services, including education, healthcare, transportation, and public safety, among others.

Company size

11 - 50 Employees

Headquarters location

Springfield, IL, US

Year founded

2009

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