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Quality Assurance Associate Jobs in Reston, VA (NOW HIRING)

The QA Specialist will play a pivotal role in verifying the accuracy, completeness, and compliance of deliverables, projects, and processes throughout the software/system lifecycle. * This position ...

WHAT YOU'LL DO The Quality Assurance Lead will define and drive the quality assurance vision, strategy, and standards across SageNet's DTI organization. This is a highly strategic and hands-on role ...

Quality Assurance Lead

Bethesda, MD · Hybrid

$96K - $130K/yr

No Quality Assurance Lead Role Summary Serve as the sole Quality Assurance Lead for the CIT Program, responsible for executing QA activities across Service Desk and Deskside support. Own the Quality ...

The Quality Assurance (QA) Lead is responsible for overseeing the quality assurance program across Credit Card Operations, ensuring exceptional customer service, operational accuracy, regulatory ...

Quality Assurance Lead

Vienna, VA · Hybrid

$110K - $140K/yr

The Quality Assurance (QA) Lead is responsible for overseeing the quality assurance program across Credit Card Operations, ensuring exceptional customer service, operational accuracy, regulatory ...

QA Analyst Retail & E-Commerce (2-3 Years Experience) Company: AaraTech Inc About the Role AaraTech Inc is seeking a QA Analyst Retail & E-Commerce to support testing of ecommerce websites and retail ...

The Quality Assurance Engineer will be responsible for implementing and executing the quality assurance lifecycle for Securiport's products, ensuring quality and functionality throughout the software ...

The Quality Assurance Engineer will be responsible for designing and implementing tests, debugging, and defining corrective actions. As a Quality Assurance Engineer, you will be able to interpret ...

Position - QA Lead Location - Sterling, VA Duration - 6 months + * 9 years overall QA experience in web environments (web services, Java, JavaScript, J2EE, XML) * 3 years leading QA teams (3- 5 ...

Quality Assurance Lead

Vienna, VA · On-site

$110 - $140/hr

The Quality Assurance (QA) Lead is responsible for overseeing the quality assurance program across Credit Card Operations, ensuring exceptional customer service, operational accuracy, regulatory ...

The QA Specialist will play a pivotal role in verifying the accuracy, completeness, and compliance of deliverables, projects, and processes throughout the software/system lifecycle. * This position ...

The Quality Assurance Engineer will be responsible for designing and implementing tests, debugging, and defining corrective actions. As a Quality Assurance Engineer, you will be able to interpret ...

About the Role The QA Lead owns the end-to-end test strategy for the platform, coordinating system integration testing (SIT), user acceptance testing (UAT), defect triage, and go/no-go readiness ...

Showing results 41-60

Quality Assurance Associate information

See Reston, VA salary details

$13

$30

$64

How much do quality assurance associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for quality assurance associate in Reston, VA is $30.47, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $35.77 per hour, depending on experience, location, and employer.

What is the difference between Quality Assurance Associate vs Quality Control Inspector?

AspectQuality Assurance AssociateQuality Control Inspector
CertificationsOften requires certifications like ASQ CQIA or related quality assurance trainingMay require certifications such as ISO auditor or specific industry standards
Work EnvironmentInvolves process audits, documentation, and improving quality systemsFocuses on inspecting products or materials for defects
Employer & Industry UsageCommon in manufacturing, pharmaceuticals, and tech industriesPrimarily in manufacturing, food production, and assembly lines

While both roles focus on quality, the Quality Assurance Associate emphasizes developing and maintaining quality systems and processes, whereas the Quality Control Inspector concentrates on inspecting products for defects. Both roles are essential for ensuring product quality but differ in scope and responsibilities.

What are common challenges faced by quality assurance associates in ensuring consistent product quality?

Quality Assurance Associates often encounter challenges such as managing tight production deadlines while maintaining thorough testing standards, addressing unexpected defects, and adapting quickly to new regulatory or product requirements. Effective communication with production, development, and regulatory teams is crucial for resolving issues efficiently. Staying current with evolving quality standards and continuously improving testing processes are also important for success in this role.

What does a quality assurance associate do?

A Quality Assurance Associate is responsible for monitoring and evaluating the various processes involved in product development and production to ensure they meet established quality standards. Their duties typically include conducting inspections, documenting findings, assisting in process improvements, and ensuring compliance with regulatory requirements. They play a critical role in identifying defects, reducing errors, and maintaining the overall quality of products or services before they reach customers.

What skills and qualifications are needed to be a quality assurance associate?

To excel as a Quality Assurance Associate, you need a solid understanding of quality control principles, attention to detail, and often a degree in a related field like chemistry, biology, or engineering. Familiarity with industry-standard quality management systems (such as ISO 9001), statistical analysis software, and documentation tools is typically required. Strong problem-solving skills, effective communication, and the ability to work collaboratively are highly valued in this role. These skills ensure that products and processes consistently meet standards, reduce errors, and maintain compliance with regulatory requirements.
What are the most commonly searched types of Quality Assurance jobs in Reston, VA? The most popular types of Quality Assurance jobs in Reston, VA are:
What are popular job titles related to Quality Assurance Associate jobs in Reston, VA? For Quality Assurance Associate jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Quality Assurance Associate jobs in Reston, VA look for? The top searched job categories for Quality Assurance Associate jobs in Reston, VA are:
What cities near Reston, VA are hiring for Quality Assurance Associate jobs? Cities near Reston, VA with the most Quality Assurance Associate job openings:
Infographic showing various Quality Assurance Associate job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,383 per year, or $30.5 per hour.

$130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

86th of 223 rated it services


Job description

Type of Requisition:
Pipeline
Clearance Level Must Currently Possess:
None
Clearance Level Must Be Able to Obtain:
None
Public Trust/Other Required:
NACI (T1)
Job Family:
Professional Engineering
Job Qualifications:
Skills:
Collaboration, Quality Assurance Processes, Quality Standards
Certifications:
None
Experience:
5 + years of related experience
US Citizenship Required:
No
Job Description:
Quality Assurance Lead
Role Summary
Serve as the sole Quality Assurance Lead for the CIT Program, responsible for executing QA activities across Service Desk and Deskside support. Own the Quality Assurance Plan (QAP), conduct monitoring and reporting, ensure compliance with program and contractual requirements, and collaborate with operations, training teams, Government stakeholders, and corporate QA. The role also provides limited administrative and SETRIS timekeeping support.
Key Responsibilities
  • Quality Assurance Execution:
    Maintain and update the QAP; conduct QA sampling and evaluations for calls, chats, tickets, and deskside interactions; validate troubleshooting accuracy, documentation, escalation, and adherence to SOPs.
  • Monitoring & Reporting:
    Produce QA dashboards, SLA/KPI tracking, trend reports, and root‑cause analyses; support calibration efforts with operations leaders to ensure consistent scoring.
  • Compliance & Continuous Improvement:
    Maintain SOPs, risk plans, and quality documentation; identify process gaps and training needs; partner with operations and training teams to implement corrective actions.
  • Stakeholder Engagement:
    Act as the primary QA point of contact for Government customers, program leadership, and corporate QA; communicate quality performance and improvement actions clearly and data‑driven.
  • Program Administration Support:
    Coordinate SETRIS timekeeping with Finance and subcontractors; support timesheet compliance; manage onboarding/offboarding including equipment provisioning, GFE collection, and badge/key fob tracking.

Required Qualifications
  • Education Requirement:
    Bachelor's degree in Information Technology, Business, or a related field; or equivalent professional experience.
  • Professional Experience:
    5+ years in Service Desk, Deskside, IT support, or contact center environments.
    2-3+ years in quality assurance, QA evaluation, or similar analytical/operational roles.
  • Technical & Operational Skills:
    Experience working in federal contracting environments; familiarity with reporting, data validation, and QA methodologies.
    Knowledge of ITSM tools (ServiceNow, Remedy); strong analytical, communication, and documentation skills.
  • Ability to obtain and maintain an NIH Public Trust clearance,
  • Commitment to maintaining high standards of privacy, security, and data handling in all QA processes, aligned with federal and program‑specific requirements.

Preferred Qualifications
  • Experience supporting government or enterprise IT support programs; familiarity with ITIL; experience with reporting/analytics platforms (Power BI, advanced Excel); or HDI certifications.

Location
Bethesda, MD (onsite with potential hybrid schedule).
GDIT IS YOUR PLACE:
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career.
  • Professional growth opportunities including paid education and certifications.
  • Cutting-edge technology you can learn from

OWN YOUR OPPORTUNITY
Explore a career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.
The likely salary range for this position is $96,569 - $130,651. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
Less than 10%
T elecommuting Options:
Onsite
Work Location:
USA MD Bethesda
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
About Our Work:
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.
Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc .
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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About General Dynamics Information Technology

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GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US