Quality Associate Jobs in Rochester, NY (NOW HIRING)

ABOUT US
G&H is a world leader in optical designing, testing and manufacturing. As experts in the technology of light, G&H works with customers to provide optical systems, assemblies, and components for demanding applications.

Headquartered in Ilminster Somerset, UK with primary operations in the USA and Europe, G&H is recognized for the breadth of their acousto-optic, electro-optic, crystal-optic, fiber optic, and precision optic products. G&H is recognized as the preferred source for OEMs in the life sciences, industrial, and aerospace and defense industries, with a history of quality and excellence that dates back over seventy-five years.

Located in Rochester, NY and founded in 1916, G&H | GS Optics specializes in the custom design and manufacture of precision polymer optics for use in the biomedical, healthcare diagnostics, machine vision and analytical instrument markets, as well as military and civilian night-vision and visible-range sighting applications. In addition to the highly automated injection molding process, it has well established in-house capabilities to provide custom designed diamond turned and injection molded prototypes, thin film anti reflective and reflective coatings and integrated optical assembly solutions.

This is a hands-on Quality Engineering role supporting high-precision optical manufacturing. The Quality Engineer is responsible for verifying product conformance to customer specifications, developing inspection and test methods, and partnering closely with manufacturing teams to drive process improvement and root cause analysis.

The role requires strong analytical skills, engineering aptitude, and the ability to work across cross-functional teams in a fast-paced production environment.

• Develop and implement inspection and test protocols to ensure product conformance
• Perform dimensional and functional measurements using advanced metrology equipment
• Validate test methods, fixturing, and measurement systems
• Analyze inspection data and present findings to internal stakeholders
• Create First Article Inspection Reports (FAIR) and communicate results and recommendations

• Partner with Program Management and Engineering to support new product launches
• Develop work instructions, inspection methods, and custom fixtures
• Support inspection activities during new tool and process development
• Analyze measurement data to identify trends, correlations, and improvement opportunities
• Apply statistical methods to support decision-making and process validation

• Collaborate with Quality and Production teams to support ongoing manufacturing
• Troubleshoot quality issues and support disposition of nonconforming material
• Participate in Material Review Board (MRB) activities, including root cause and corrective actions
• Drive continuous improvement in inspection methods, fixtures, and documentation
• Apply knowledge gained from new products to improve existing processes

• Support ISO 9001 Quality Management System requirements
• Perform internal audits and support external audits as needed
• Manage calibration programs for inspection equipment
• Ensure adherence to quality standards and regulatory requirements

• Become a subject matter expert in inspection and metrology equipment
• Program and operate measurement systems (e.g., CMMs, interferometers, profilometers)
• Train technicians and operators on proper equipment use and best practices

• Associate’s or Bachelor’s degree in Engineering or a related technical field
  (Mechanical Engineering preferred)

• 3–5 years of experience in manufacturing and/or metrology
• Experience in precision component manufacturing (optics or injection molding preferred)
• Experience with quality tools (root cause analysis, SPC, Six Sigma, variation control)
• Experience working in an ISO 9001 and/or ISO 13485 environment
• Internal or supplier auditing experience preferred

• Working knowledge of GD&T (Geometric Dimensioning & Tolerancing)
• Experience with 3D CAD (SolidWorks preferred)
• Hands-on experience with metrology equipment such as:
  • CMM (Mitutoyo, Zeiss, OGP or similar)
  • Interferometers (e.g., Zygo)
  • Profilometers and optical test systems
• Proficiency in Microsoft Excel (advanced skills preferred)
• Familiarity with ERP/MRP systems (Syspro or similar preferred)

• Strong analytical and problem-solving skills
• Ability to interpret technical drawings and specifications
• Effective communication and cross-functional collaboration
• Continuous improvement mindset with strong attention to detail
• Ability to translate data into actionable insights
• Strong organizational and time management skills

• Ability to stand and walk for extended periods (up to 8 hours)
• Frequent use of hands and fine motor skills for inspection tasks
• Ability to lift up to 30 lbs occasionally
• Visual acuity including close vision, depth perception, and focus adjustment

• Manufacturing environment with exposure to production equipment and machinery
• Use of precision measurement tools and inspection systems

ADDITIONAL NOTES

This job description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role. Therefore, this job description does not describe any individual role holder. In addition to the contents of this job description, employees are expected to undertake all other reasonable and related tasks allocated by their line manager.

The Company is committed to providing equal employment opportunities for all employees and applicants for employment. The Company does not discriminate in employment opportunity or practices on the grounds of gender, race, religion or belief, age, disability, sexual orientation, gender identity, protected veteran status, or any other characteristic protected by national laws under which the Company operates.

Please note that this position will involve having access to items and technical data that may be controlled under U.S. export laws and regulations ("U.S. Export Control Laws"), including but not limited to the Export Administration Regulations ("EAR") and the International Traffic in Arms Regulations ("ITAR"). To comply with the U.S. Export Control Laws, G&H must assess whether candidates are "U.S. persons" as defined under the EAR (15 C.F.R. Part 772) and the ITAR (22 C.F.R. § 120.15). Certain questions asked during the application process are intended to assess this and will be used for compliance purposes only.