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Quality Analyst Manager Jobs (NOW HIRING)

Sagility LLC

Quality Analyst

Concord, NC · Remote

Quality Analyst Education: High School Graduate is required Experience ... Min 1-2 years of experience in a call center managing the inbound calls (same experience needed in ...

Sagility

Quality Analyst

Concord, NC · Remote

Quality Analyst Education: High School Graduate is required Experience ... Min 1-2 years of experience in a call center managing the inbound calls (same experience needed in ...

Sagility LLC

Quality Analyst

Quality Analyst Education: High School Graduate is required Experience ... Min 1-2 years of experience in a call center managing the inbound calls (same experience needed in ...

Lockheed Martin

Quality Analyst

Liverpool, NY · On-site

WHAT WE'RE DOING This position is for a Quality Analyst within the Undersea Warfare market segment ... Management and Integrated Program Team (IPT) to provide proactive issue identification, causal ...

Emerson

Quality Analyst

Mansfield, OH

Accurately set up, manage, and maintain the Emerson document repository * Collaborate with quality ... Create presentations using Word and PowerPoint, and perform data analysis using tools such as Excel ...

Atria Group LLC

Quality Analyst

San Bruno, CA · On-site

Our company provides application analysis, design, development and programming, software ... Author test plans and manage test cases and test passes * Conduct manual testing as needed during ...

Ubertal Inc

Quality Analyst (Testing)

Atlanta, GA · On-site

Quality Analyst (Testing) Location: Atlanta, GA Engagement Type: Contract Work Mode: Onsite ... Log, track, and manage defects using Jira * Prepare program-level and user-level documentation

ClosedWon, Inc.

As a Quality Analyst, you will enrich leads for our clients and ensure that quality is on par with ... data management to keep track of lead quantity * Upload final deliverable to push to client ...

Merieux NutriSciences

Bakery Quality Analyst

Miami, FL · On-site

Bakery Quality Analyst Miami Regular (US Only) MERIEUX NUTRISCIENCES As a trusted partner, our ... Management experience is a plus Qualifications Desired * Previous Quality Management experience ...

Lockheed Martin

Quality Analyst Asc

Grand Prairie, TX · On-site

You will be the Quality Analyst Asc for Lockheed Martin Missiles & Fire Control (MFC) in Grand ... Perform manual and clerical inventory management, including shipping and receiving tasks. * Verify ...

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How much do quality analyst manager jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for quality analyst manager in the United States is $32.41, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $37.02 per hour, depending on experience, location, and employer.

What jobs pay $500,000 a year in the US?

In the US, high-paying roles such as senior executives, investment bankers, specialized surgeons, and certain technology executives can earn $500,000 or more annually. For a Quality Analyst Manager, reaching this level typically requires extensive experience, leadership responsibilities, and often bonuses or stock options, but such salaries are uncommon in this role alone.

What is the salary of a QA manager?

The salary of a Quality Analyst Manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and industry. Senior managers with certifications and extensive experience can earn higher salaries, often supplemented with bonuses and benefits.

What does a Quality Analyst Manager do?

A Quality Analyst Manager oversees the quality assurance process within an organization to ensure products or services meet established standards and customer expectations. They lead a team of quality analysts, develop testing and inspection procedures, and analyze data to identify areas for improvement. Additionally, they collaborate with other departments to implement quality control measures and provide training on best practices. Their role is crucial in maintaining high standards and supporting continuous improvement initiatives.

What are the key skills and qualifications needed to thrive as a Quality Analyst Manager, and why are they important?

To thrive as a Quality Analyst Manager, you need expertise in quality assurance methodologies, process improvement, and data analysis, typically backed by a bachelor’s degree in a relevant field. Familiarity with QA tools like JIRA, TestRail, Six Sigma certification, and knowledge of ISO standards are commonly required. Exceptional leadership, critical thinking, and communication skills help in managing teams and collaborating across departments. These skills ensure product quality, regulatory compliance, and continuous improvement within an organization.

What are some common challenges faced by Quality Analyst Managers in balancing project deadlines with quality standards?

Quality Analyst Managers often face the challenge of ensuring that rigorous quality standards are met without causing project delays. Balancing tight deadlines with the need for thorough testing and analysis requires strong prioritization and communication skills. Managers must work closely with cross-functional teams to identify critical issues early, allocate resources efficiently, and implement risk-based testing strategies. Regular collaboration with project managers and development leads helps anticipate bottlenecks and maintain both quality and timely delivery.

What jobs in the US pay 300,000 a year?

For a Quality Analyst Manager, annual salaries of $300,000 or more are typically found in senior management roles, such as Director or Vice President of Quality, especially in large corporations or industries like pharmaceuticals, technology, or manufacturing. These positions often require extensive experience, leadership skills, and advanced certifications, with compensation including base salary, bonuses, and stock options.

What jobs pay $10,000 a month without a degree?

A Quality Analyst Manager can potentially earn $10,000 or more per month through experience and leadership in quality assurance roles, especially in industries like manufacturing, software, or healthcare. High-level managerial positions often prioritize skills, certifications, and proven performance over formal degrees, and they may involve overseeing teams, implementing quality systems, and using tools like Six Sigma or ISO standards.

What is the difference between Quality Analyst Manager vs Quality Assurance Lead?

AspectQuality Analyst ManagerQuality Assurance Lead
ResponsibilitiesOversees quality assurance teams, develops testing strategies, manages quality metricsLeads QA testing efforts, coordinates testing activities, ensures product quality
Required SkillsLeadership, testing methodologies, process improvementTesting techniques, communication, problem-solving
CertificationsISTQB, Six Sigma (preferred)ISTQB, CSTE (Certified Software Test Engineer)
Work EnvironmentManagement level, cross-department collaborationHands-on testing, team coordination

The main difference is that the Quality Analyst Manager focuses on managing QA teams and strategic quality initiatives, while the Quality Assurance Lead is more involved in hands-on testing and day-to-day testing operations. Both roles require similar certifications and skills but differ in scope and leadership level.

What cities are hiring for Quality Analyst Manager jobs? Cities with the most Quality Analyst Manager job openings:
What are the most commonly searched types of Quality Analyst jobs? The most popular types of Quality Analyst jobs are:
What states have the most Quality Analyst Manager jobs? States with the most job openings for Quality Analyst Manager jobs include:
Quality Analyst Manager jobs near you
Quality Analyst

Quality Analyst

Sagility LLC

Concord, NC • Remote

Full-time

Posted 18 days ago

Sagility rating

4.6

Company rating: 4.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

63rd of 71 rated call and contact centers

Job description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

The purpose of this role is to promote excellent call quality, contact handling and documentation by providing an additional consistent monitoring measurement.

Job title:

Quality Analyst

Job Description:

Education:

High School Graduate is required

Experience:

Min 1-2 years of experience in a call center managing the inbound calls (same experience needed in Claims process in case of back office)

Mandatory Skills:

  • Must be good in coaching skills (for coaching the CSR based on their call quality)

  • Must be proficient in typing speed

  • Excellent written and verbal communication skills

  • Excellent time management skills

  • Strong keyboarding/computer skills, including Microsoft Word and Excel

  • Must be detail oriented with good observation skills.

Roles & Responsibilities:

  • Remotely monitors customer service skills of all customer service representatives to ensure quality of call handling, accurate coding in CRS and making appropriate documentation.

  • Completes established monitoring objectives in accordance with applicable SOP's.

  • Provides written and oral feedback to the CSR on all calls monitored.

  • Completes daily statistical reports and spreadsheets according to standard procedure.

  • Completes Quality Control Reports as assigned on a daily basis, makes corrections to CRS when errors exist and documents the contact.

  • Attends weekly and monthly department meetings to calibrate monitoring measurements.

  • Notifies management immediately of serious infractions in a Customer Service Representative's call quality.

  • Follows all client SOP's and applicable work related guidance documents.

  • Responsibilities may include taking Supervisory calls and escalations.

  • Ensure daily / weekly / monthly audit targets are met.

  • Ensure audits are completed as per client requirements and ATA is maintained.

  • Ensure to take calls whenever needed as specified by the manager.

The above statements are intended to indicate the general nature and level of work being performed by employees within this classification.They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned.

Location:

Work@Home USAUnited States of America

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