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Quality Account Manager Jobs in Cross, SC (NOW HIRING)

Partner with service and operations teams to ensure timely, high-quality fulfillment of products ... Ability to manage multiple accounts while maintaining attention to detail and follow-through

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... Conduct regular site walkthroughs with clients to ensure quality and service expectations are met

Job Summary * The Account Manager serves as the primary point of contact for a portfolio of ... Conduct regular site walkthroughs with clients to ensure quality and service expectations are met

... quality, supply chain, and manufacturing to resolve technical questions, lead times, and ... M records, quote tracking, and opportunity pipelines to support forecasting and account planning ...

(11196)Account Manager * Position Title: Account Manager * Total Compensation Range: $60,000 ... Own all daily janitorial operations across assigned portfolio, ensure all services meet quality and ...

The Specialty Service Manager (SSM) schedules and directs personnel and resources toward providing quality, cost-effective specialty services to our clients. SSMs support the Account Manager(s) in ...

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Quality Account Manager information

See Cross, SC salary details

$25.9K

$57.8K

$93.1K

How much do quality account manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for quality account manager in Cross, SC is $57,782.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $68,900.00 per year, depending on experience, location, and employer.

What is the difference between Quality Account Manager vs Quality Assurance Specialist?

AspectQuality Account ManagerQuality Assurance Specialist
Primary FocusManaging client accounts, ensuring quality standards meet client expectationsDeveloping and implementing quality assurance processes and testing
Work EnvironmentClient-facing, project management, cross-department collaborationLaboratory, production, or software testing environments
Required CredentialsRelevant certifications (e.g., ISO, Six Sigma), experience in quality managementQuality assurance certifications, technical skills, industry-specific knowledge

While both roles focus on quality, the Quality Account Manager primarily manages client relationships and ensures quality standards align with client needs, whereas the Quality Assurance Specialist concentrates on developing testing procedures and ensuring product or service quality through technical assessments.

What is a quality account manager?

A Quality Account Manager is a professional responsible for ensuring that products or services meet certain quality standards while managing relationships with clients or customers. They serve as the main point of contact between the company and its clients regarding quality assurance issues, resolving concerns, and ensuring compliance with industry regulations. Their duties often include monitoring quality metrics, coordinating audits, and implementing improvements to processes. Quality Account Managers play a critical role in maintaining customer satisfaction and supporting continuous improvement initiatives within an organization.

How does a quality account manager typically collaborate with cross-functional teams to address client concerns?

A Quality Account Manager works closely with teams such as production, engineering, and customer service to resolve client issues related to product quality. They serve as the main point of contact for clients, gathering feedback and ensuring internal teams understand and act on client requirements. Regular meetings, status updates, and joint problem-solving sessions are common, allowing the Quality Account Manager to advocate for the client's needs while ensuring compliance with company standards. This collaborative approach helps build strong client relationships and ensures continuous improvement.

What are the key skills and qualifications needed to thrive as a quality account manager, and why are they important?

To thrive as a Quality Account Manager, you need expertise in quality assurance practices, account management, and a solid understanding of industry regulations, often supported by a degree in a related field. Familiarity with quality management systems (such as ISO 9001), CRM software, and data analysis tools is typically expected. Exceptional communication, problem-solving, and relationship-building skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring client satisfaction, maintaining compliance, and driving continuous improvement in quality standards.

What job categories do people searching Quality Account Manager jobs in Cross, SC look for?

The top searched job categories for Quality Account Manager jobs in Cross, SC are:

What cities near Cross, SC are hiring for Quality Account Manager jobs?

Cities near Cross, SC with the most Quality Account Manager job openings:

Account Manager

Southern Tire Mart

Summerville, SC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago


Southern Tire Mart rating

6.5

Company rating: 6.5 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

251st of 733 rated retailers


Job description

Key Responsibilities
  • Serve as the primary point of contact for assigned commercial and fleet accounts, building strong, long-term customer relationships
  • Retain and grow existing accounts by identifying opportunities to expand tire, retread, and service solutions
  • Provide accurate quotes, proposals, and service recommendations aligned with customer needs
  • Partner with service and operations teams to ensure timely, high-quality fulfillment of products and services
  • Monitor account performance, customer satisfaction, and service delivery to ensure consistent execution
  • Resolve customer concerns quickly and professionally, owning issues through to completion
  • Maintain accurate customer records, activity, and pipeline in CRM; provide regular updates and reports to management
  • Stay current on products, services, pricing, and industry trends to better support customers

Requirements
  • High school diploma or GED required; bachelor's degree preferred
  • 2+ years of experience in account management, customer service, or B2B sales (commercial/fleet experience preferred)
  • Strong communication, relationship-building, and problem-solving skills
  • Ability to manage multiple accounts while maintaining attention to detail and follow-through
  • Proficiency in Microsoft Office; CRM experience preferred
  • Valid driver's license with acceptable driving record
  • Ability to travel locally to support customer accounts

Benefits
  • Competitive base salary + commission (structured to reward retention and account growth)
  • 401(k) with company match
  • Health, Dental, Vision, and Life Insurance
  • Paid training and clear career advancement opportunities
  • Company vehicle or mileage reimbursement (as applicable)

Why Join Us
  • Industry leader: Southern Tire Mart is the largest independent commercial tire dealer in North America
  • Established customer base with strong brand partnerships
  • Growth-focused environment with real opportunity to advance
  • A team culture built on accountability, service, and doing the job right

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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