Qualitative Research Jobs in Springfield, MO (NOW HIRING)

A Senior UX Designer will assist in all aspects of lifecycle management of a product/service, leveraging design thinking and user research to translate ambiguous problems into clear, well-framed design opportunities. You will make informed design decisions, articulating trade-offs between usability, feasibility, and business priorities while ensuring all solutions align with organizational style guidelines.
Responsibilities and Duties:

• Monitor all aspects of the product life cycle, including long- and short-term development, while staying apprised of design trends to maintain a competitive position.
• Define and deliver products and services that meet customer needs by identifying user patterns and friction points to improve the end-to-end user journey.
• Deliver defined features and functionality by translating insights into actionable design direction and creating high-fidelity prototypes and documentation.
• Research data and customer behavior by conducting UX research and user studies to get direct feedback on design solutions.
• Explore issues or needs by framing problems at the system level, identifying opportunities for reuse or simplification across the product ecosystem.
• Execute the development plan by partnering closely with product and engineering to influence execution and navigate competing priorities.
• Collect, analyze, and interpret insights to define the right research questions, knowing when qualitative insight outweighs metrics to uncover true user needs.
• Edit and maintain documentation for the UX/UI component library, broader style guides, and user guides for CMS solutions.
• Work within an established project management plan to self-govern priorities and deliverables while navigating constraints constructively.
• Review the backlog and reprioritize work by making sound design decisions even with incomplete or conflicting information.
• Provide advice and training by mentoring other designers, helping raise the overall quality of design, and guiding teams on CMS usage.
• Demonstrate the most valuable features through effective storytelling and design rationale to build alignment with stakeholders and outside teams.
• Develop own capabilities by contributing to and evolving design systems to ensure long-term scalability and business impact.

Skills:
Required:

• Design Lifecycle Management: Manages all stages of design from transactional email triggers to native app journeys.
• Tool Proficiency: Expert-level experience with Figma and Content Management Systems (Adobe AEM preferred).
• Systems Thinking: Frames problems at the system level and maintains UI component libraries and storybooks.
• Communication & Storytelling: Articulates trade-offs and design rationale clearly to cross-functional partners.
• Research Literacy: Ability to conduct research, define questions, and turn insights into action.
• Business Alignment: Understands how design supports business strategy and aligns decisions with long-term goals.

O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.