Position Overview
We are seeking an experienced and highly motivated General Manager to lead a high-volume Quick Service Restaurant in LaGrange, GA. This is an excellent opportunity for a proven QSR operator who has extensive experience managing fast-paced restaurant operations, developing teams, controlling costs, and driving strong sales and profitability.
The ideal candidate is a hands-on leader who understands the demands of high-volume QSR operations and can consistently deliver excellent guest service while maintaining operational standards. The GM will have full responsibility for the restaurant's day-to-day performance, including people, operations, financial results, food safety, and guest experience.
Key Responsibilities
Restaurant Operations
- Lead all day-to-day restaurant operations in a fast-paced, high-volume QSR environment.
- Ensure consistent execution of company standards for food quality, speed of service, cleanliness, and hospitality.
- Maintain strong operational discipline during peak periods while ensuring an exceptional guest experience.
- Monitor restaurant performance and quickly identify opportunities for improvement.
- Ensure compliance with food safety, sanitation, health department, and company standards.
- Manage opening, closing, and daily operating procedures.
Team Leadership & Development
- Recruit, interview, hire, onboard, train, and retain high-performing restaurant employees.
- Lead, coach, and develop Assistant Managers, Shift Leaders, and hourly team members.
- Build a strong leadership pipeline and prepare high-performing employees for advancement.
- Establish clear expectations and hold team members accountable for performance.
- Conduct coaching, performance evaluations, recognition, and corrective action when necessary.
- Create a positive, team-oriented culture focused on accountability and operational excellence.
Sales & Financial Performance
- Take full ownership of restaurant sales, profitability, and overall financial performance.
- Manage labor costs, food costs, inventory, waste, and controllable expenses.
- Analyze P&L statements and key performance indicators to identify trends and improvement opportunities.
- Develop and execute action plans to increase sales and improve profitability.
- Ensure staffing and scheduling align with business demands and labor targets.
- Monitor inventory levels, ordering, food usage, and product costs.
Guest Experience
- Lead by example in delivering fast, friendly, and consistent service.
- Resolve guest concerns professionally and promptly.
- Monitor guest feedback and identify opportunities to improve customer satisfaction.
- Maintain strong standards for order accuracy, speed of service, food quality, and restaurant cleanliness.
- Build a culture where the guest experience is a priority for every team member.
QSR Leadership
- Maintain strong execution during high-volume rush periods.
- Ensure appropriate staffing levels and deployment throughout each shift.
- Monitor drive-thru and/or counter-service performance where applicable.
- Improve speed of service, order accuracy, throughput, and overall restaurant efficiency.
- Utilize operational reports and restaurant technology to make informed decisions.
- Stay actively involved on the restaurant floor and lead from the front.
Qualifications
Required
- 5+ years of progressive restaurant management experience, with significant experience in QSR operations.
- Proven experience as a General Manager or senior restaurant leader in a high-volume Quick Service Restaurant.
- Strong understanding of restaurant P&L, labor, food cost, inventory, and sales management.
- Demonstrated ability to recruit, train, coach, and develop restaurant teams.
- Experience managing large hourly workforces in a fast-paced environment.
- Proven track record of improving restaurant performance and achieving operational goals.
- Strong communication, leadership, organization, and problem-solving skills.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
Preferred
- Experience managing a high-volume drive-thru operation.
- Multi-unit or Area Manager experience is a plus.
- Experience with major QSR brands is strongly preferred.
- ServSafe or Food Protection Manager certification preferred.
- Experience with restaurant scheduling, POS, inventory, and labor-management systems.
Ideal Candidate Profile
The ideal candidate is a career QSR operator who understands that successful restaurants require strong leadership, consistent execution, and hands-on involvement.
We are looking for someone who:
- Has extensive QSR management experience.
- Has successfully operated high-volume restaurants.
- Knows how to manage through peak periods and staffing challenges.
- Understands labor, food cost, inventory, and P&L management.
- Develops managers rather than simply managing hourly employees.
- Holds teams accountable while maintaining a positive culture.
- Uses data and restaurant KPIs to drive decisions.
- Is comfortable being highly visible and hands-on in the restaurant.
- Takes ownership of the restaurant's results and team development.
What We Offer
- Competitive compensation based on experience
- Performance-based bonus opportunities
- Medical and other benefits
- Paid time off
- Employee discounts
- Career advancement opportunities
- Opportunity to grow with a strong QSR organization
If you are an experienced QSR leader who knows how to run a high-volume restaurant, build strong teams, control costs, and drive results, we would like to hear from you.
Company Description
The Restaurant Zone is a leading hospitality recruitment agency specializing in connecting top-tier talent with restaurants, hotels, and hospitality groups across the United States. We partner with growing brands and established operators to deliver high-quality candidates for management, executive, and specialized roles. Our team combines industry expertise, a vast candidate network, and a results-driven approach to help businesses build strong, reliable teams. At The Restaurant Zone, we focus on speed, quality, and long-term fit—ensuring both clients and candidates succeed.