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Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.

As a Senior Lead Software Engineer at JPMorganChase within the Consumer and Community - Operations Technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
As a lead for Agentic AI Systems, you are responsible to architect, build, and scale autonomous AI agent systems that operate with minimal human intervention. This role is responsible for driving the technical vision, design, and delivery of agentic AI platforms that perceive, reason, plan, and act across complex workflows. You will lead and influence engineers across the organization and collaborate cross-functionally to deliver production-grade AI agent systems and infrastructure.
 

Job responsibilities

• Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
• Develops secure and high-quality production code, and reviews and debugs code written by others
• Drives decisions that influence the product design, application functionality, and technical operations and processes
• Serves as a function-wide subject matter expert in one or more areas of focus
• Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software  Development Life Cycle
• Influences peers and project decision-makers to consider the use and application of leading-edge technologies
• Adds to the team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills 

• Formal training or certification on software engineering concepts and 5+ years applied experience. In addition, demonstrated coaching and mentoring experience
• 8+ years of software engineering experience, with 3+ years focused on AI/ML systems and at least 2 years in a technical lead, staff, or principal-level individual contributor role.
• Deep hands-on experience building agentic AI systems, including multi-agent orchestration, tool-use chains, planning/reasoning loops, and memory architectures.
• LLM Proficiency: Strong working knowledge of large language models (GPT-4+, Claude, Gemini, Llama, Mistral) including prompt engineering, fine-tuning, and evaluation methodologies.
• Expert-level proficiency in Python; strong experience with frameworks such as LangChain, LangGraph, AutoGen, CrewAI, Google ADK or equivalent.
• Experience with cloud platforms (AWS, Azure, GCP), containerization (Docker, Kubernetes), and CI/CD pipelines for ML/AI workloads.
• Proficiency with vector databases (Pinecone, Weaviate, Qdrant, pgvector), embedding models, and RAG architectures.
• Strong foundation in distributed systems, API design, microservices, and event-driven architectures.
• Ability to tackle design and functionality problems independently with little to no oversight
• Experience in Computer Science, Artificial Intelligence, Machine Learning, or a related technical field

Preferred qualifications, capabilities, and skills

• Experience deploying autonomous agents in production at scale (enterprise or consumer-facing).

• Familiarity with reinforcement learning from human feedback (RLHF) and reward modeling for agent alignment.

• Experience with multi-modal AI systems (vision, voice, code generation).

• Contributions to open-source agentic AI frameworks or published research in related areas.

• Knowledge of AI safety, alignment research, and responsible AI practices.

• Experience with observability and evaluation tooling for AI agents (e.g., LangSmith).

• Background in domain-specific agent applications such as DevOps automation, customer support, data engineering, or security operations.
  

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.