ZipRecruiter

Log In

1

Qa Tech Jobs in Washington (NOW HIRING)

SteerBridge

Quality Assurance Lead

Vienna, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SteerBridge is a modern technology company delivering innovative, mission-focused solutions to the ... Position Overview: The Quality Assurance (QA) Lead is responsible for overseeing the quality ...

SteerBridge

Quality Assurance Lead

Vienna, VA · Hybrid

$110K - $140K/yr

SteerBridge is a modern technology company delivering innovative, mission‑focused solutions to ... Position Overview: The Quality Assurance (QA) Lead is responsible for overseeing the quality ...

SteerBridge

Quality Assurance Lead

Vienna, VA · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SteerBridge is a modern technology company delivering innovative, missionfocused solutions to the U ... Position Overview: The Quality Assurance (QA) Lead is responsible for overseeing the quality ...

GDIT

Quality Assurance Lead

Bethesda, MD · Hybrid

$96K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Skills: Collaboration, Quality Assurance Processes, Quality Standards Certifications: None ... Bachelor's degree in Information Technology, Business, or a related field; or equivalent ...

SteerBridge

Quality Assurance Lead

Vienna, VA · On-site

$110 - $140/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SteerBridge Strategies is a modern technology company delivering innovative, mission‑focused ... The Quality Assurance (QA) Lead is responsible for overseeing the quality assurance program across ...

Orbis

Quality Assurance Specialist

Washington, DC · On-site

Lead QA efforts across IT system development, implementation, and sustainment projects, ensuring compliance with contract requirements, DoD standards, and NMCI policies. * Analyze NMCI ACTR ...

Markon

QA Inspector

Washington, DC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

LiDAR Technology: Experience utilizing LiDAR scanning, point cloud data, or associated spatial imaging technologies for construction quality assurance, mapping, and site evaluations. * Planning ...

SageNet LLC

Quality Assurance Lead

Reston, VA · Hybrid

SageNet's people, processes and technologies, coupled with its collaborative approach, empowers ... WHAT YOU'LL DO The Quality Assurance Lead will define and drive the quality assurance vision ...

Markon

QA Inspector

Washington, DC · On-site

$115K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

LiDAR Technology: Experience utilizing LiDAR scanning, point cloud data, or associated spatial imaging technologies for construction quality assurance, mapping, and site evaluations. * Planning ...

Infojini Inc

Quality Assurance Analyst

Washington, DC · On-site

We focus on delivering business focused IT solutions that improve our client's ROI while managing ... We are looking for Quality Assurance Analyst in Washington, DC for 12+months contract position.

Markon

QA Inspector

Washington, DC · On-site

$95K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

LiDAR Technology: Experience utilizing LiDAR scanning, point cloud data, or associated spatial imaging technologies for construction quality assurance, mapping, and site evaluations. * Planning ...

previous pagenext page

Showing results 21-40

All JobsQa Tech JobsQa Tech Jobs in Washington

Qa Tech information

See Washington salary details

$14

$26

$49

How much do qa tech jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for qa tech in Washington is $26.27, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $27.50 per hour, depending on experience, location, and employer.

What is a QA Tech?

QA Techs, or Quality Assurance Technicians, are professionals responsible for ensuring that products meet specified quality standards before they are released to customers. They inspect, test, and evaluate products or materials during different stages of the production process to identify any defects or deviations from specifications. QA Techs often use specialized equipment and follow strict protocols to maintain consistency and safety in products. Their work is crucial in industries like manufacturing, pharmaceuticals, and food production to ensure customer satisfaction and regulatory compliance.

What are the key skills and qualifications needed to thrive as a QA Tech, and why are they important?

To thrive as a QA Tech, you need a strong understanding of software testing principles, attention to detail, and typically a background in computer science or related fields. Familiarity with test management tools, bug tracking systems like Jira, and automation frameworks such as Selenium is often required. Strong analytical thinking, effective communication, and problem-solving abilities make someone stand out in this role. These skills ensure that software products meet quality standards, reduce defects, and enhance user satisfaction.

What are some common challenges faced by QA Techs when working with cross-functional teams?

QA Techs often collaborate closely with developers, product managers, and designers to ensure software quality. A common challenge is aligning expectations and communication between teams, especially when requirements change or deadlines shift. QA Techs need to be proactive in raising issues, clarifying test cases, and advocating for quality while balancing project timelines. Building strong relationships and maintaining clear, consistent documentation can help overcome these challenges and ensure smooth workflows.

What is the difference between Qa Tech vs QA Tester?

AspectQa TechQA Tester
CertificationsISTQB, CSTE, or similarISTQB, CSQA, or similar
Work EnvironmentInvolved in automation, scripting, and manual testingPrimarily manual testing and test case execution
ResponsibilitiesDevelops test scripts, automates tests, and supports testing frameworksExecutes test cases, reports bugs, and verifies fixes
Industry UsageUsed across software development teams, especially in automation rolesCommon in software QA teams for manual testing

Qa Techs typically focus on automation, scripting, and developing testing frameworks, while QA Testers mainly perform manual testing and bug reporting. Both roles require similar certifications and are integral to quality assurance in software development, but their daily tasks and focus areas differ.

Is QA Tech an entry-level job?

A QA Tech position is often considered entry-level, suitable for candidates with basic knowledge of testing processes, quality assurance tools, and attention to detail. Many roles require little to no prior experience, but some may prefer familiarity with testing software or certifications like ISTQB. Advancement typically involves gaining experience and technical skills in software testing environments.

What are popular job titles related to Qa Tech jobs in Washington?

For Qa Tech jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Qa Tech jobs in Washington look for?

The top searched job categories for Qa Tech jobs in Washington are:

What are popular job titles related to Qa Tech jobs in WA?

For Qa Tech jobs in WA, the most frequently searched job titles are:

Qa Tech jobs near you
Infographic showing various Qa Tech job openings in Washington as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 10% Part Time, 2% Temporary, 15% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $54,633 per year, or $26.3 per hour.

Quality Assurance Lead

SteerBridge

Vienna, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

SteerBridge is a modern technology company delivering innovative, mission-focused solutions to the U.S. Government and private sector. Leveraging deep expertise in federal acquisition, digital transformation, and emerging technologies, we deliver agile, commercial-grade capabilities that accelerate operational effectiveness and drive measurable mission success.
At the core of SteerBridge is our people-especially the veterans whose leadership, problem-solving mindset, and commitment to excellence elevate every project we support. We don't simply hire exceptional talent; we cultivate it, creating meaningful career pathways for veterans, military spouses, and professionals who share our passion for advancing technology and strengthening the missions we serve.
Position Overview:
The Quality Assurance (QA) Lead is responsible for overseeing the quality assurance program across Credit Card Operations, ensuring exceptional customer service, operational accuracy, regulatory compliance, risk mitigation, and other payments operations. This role leads a team of QA Analysts responsible for monitoring customer interactions, operational processes, and transaction activities to ensure adherence to company standards and regulatory requirements.
The QA Lead serves as a strategic partner to Operations, Customer Support, Fraud, Disputes, and Compliance teams by identifying quality trends, driving continuous improvement initiatives, and enhancing the overall customer experience.
This is a hybrid position based in Vienna, VA.
Key Resposibilities:
Quality Assurance Leadership
  • Lead, develop, and manage the Payments Quality Assurance team.
  • Establish quality standards, scorecards, and evaluation methodologies across customer service and operational functions.
  • Conduct calibration sessions to ensure consistent application of quality standards and audit criteria.
  • Provide coaching, feedback, and development opportunities to QA team members.
  • Develop Quality Assurance processes and procedures.

Quality Systems, Process Design & Customer Experience
  • Design, document, and continuously improve quality assurance processes, operational workflows, and audit methodologies to enhance service quality, operational efficiency, and regulatory compliance.
  • Evaluate, select, configure, and optimize quality monitoring, speech analytics, CRM, workflow management, and reporting tools to support quality assurance and operational objectives.
  • Partner with Operations, Customer Support, Technology, Product, and Training teams to implement process improvements, system enhancements, and customer experience initiatives based on quality findings and operational data.
  • Develop and maintain quality scorecards, audit criteria, standard operating procedures (SOPs), and knowledge resources to ensure consistency across customer interactions and operational processes.
  • Participate in User Acceptance Testing (UAT) and quality validation activities for new products, system implementations, process changes, and regulatory updates to ensure readiness and compliance.

Quality Monitoring & Auditing
  • Oversee audits of customer interactions, account servicing activities, dispute processing, fraud investigations, and operational transactions.
  • Evaluate compliance with internal policies, procedures, and service standards.
  • Identify trends, defects, and process breakdowns impacting customer experience or operational performance.
  • Ensure accurate documentation and reporting of audit findings.

Compliance & Risk Management
  • Monitor adherence to applicable banking regulations, consumer protection requirements, and company policies.
  • Partner with Compliance, Risk, Legal, and Operations teams to address quality concerns and mitigate operational risk.
  • Escalate significant compliance violations, control deficiencies, or customer-impacting issues.
  • Support internal and external audits as required.

Performance Analysis & Reporting
  • Analyze quality metrics and operational performance data to identify improvement opportunities.
  • Develop reports, dashboards, and executive summaries for leadership review.
  • Track quality trends, root causes, and corrective action effectiveness.
  • Provide recommendations to improve service quality, accuracy, and compliance outcomes.

Continuous Improvement
  • Collaborate with Operations, Training, Customer Support, and Product teams to enhance processes and customer experiences.
  • Recommend updates to procedures, scripts, workflows, and training materials.
  • Lead quality improvement initiatives that reduce errors, improve compliance, and increase customer satisfaction.
  • Support implementation of new products, systems, and operational processes from a quality assurance perspective.

Required Qualifications:
  • Bachelor's degree or equivalent professional experience.
  • 5+ years of experience in quality assurance, credit card operations, customer service, banking operations, or financial services.
  • 2+ years of leadership or supervisory experience.
  • Strong understanding of credit card servicing, disputes, fraud operations, billing, payments, and account management.
  • Experience conducting audits, quality reviews, and performance evaluations.
  • Excellent analytical, communication, and problem-solving skills.
  • Proficiency with quality monitoring tools, CRM platforms, and Microsoft Office applications.
  • Experience performing E2E using Playwright, Cypress, or Selenium.

Preferred Qualifications:
  • Experience in consumer banking, card services, or financial institutions.
  • Knowledge of consumer protection regulations, dispute resolution requirements, and operational risk management.
  • Experience with process improvement methodologies such as Lean, Six Sigma, or Quality Management Systems.
  • Professional certifications in Quality Assurance, Compliance, or Process Improvement.
  • Experience using Jira, GitLab or Azure DevOps.
  • Experience with Quality Assurance performing API testing with tools like Postman or Curl.

Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance
  • 401(k) Retirement Plan with matching
  • Paid Time Off
  • Paid Federal Holidays

$110,000 - $140,000 a year
SteerBridge is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are treated with respect and dignity-regardless of race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation, or any other characteristic protected by law.
We also provide reasonable accommodations for individuals with disabilities in accordance with applicable laws. If you require assistance during the application process, we encourage you to reach out so we can support your needs.
If you would like information about how your application is processed, please contact us.

Apply