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Qa Documentation Associate Jobs in Frederick, MD

Drive adoption of AI-assisted quality engineering practices, leveraging generative AI to accelerate test design, automation development, defect analysis, documentation, and overall QA productivity ...

Drive adoption of AI-assisted quality engineering practices, leveraging generative AI to accelerate test design, automation development, defect analysis, documentation, and overall QA productivity ...

Quality Assurance Engineer

Rockville, MD · On-site +1

$120K - $130K/yr

Track, document, and verify defect resolution. * Integrate automated tests into Continuous ... QA standards, tools, and best practices across the program. Agile Collaboration and Delivery

Develop and review Quality and Operational documents, including SOPs, manufacturing records, test reports, and inspection records * Coordinate routine microbiological testing (in-process and finished ...

Quality Assurance Engineer

Rockville, MD · Hybrid

$120K - $130K/yr

Track, document, and verify defect resolution. * Integrate automated tests into Continuous ... QA standards, tools, and best practices across the program. Agile Collaboration and Delivery

Document quality assurance activities and create reports. * Working according to deadlines for delivery of the customers products. * Prompt and regular attendance. Position Type and Expected Hours of ...

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Qa Documentation Associate information

See Frederick, MD salary details

$12

$29

$61

How much do qa documentation associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for qa documentation associate in Frederick, MD is $29.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $34.18 per hour, depending on experience, location, and employer.

What is a QA documentation associate?

QA Documentation Associates are professionals responsible for managing, organizing, and maintaining quality assurance (QA) documentation within an organization, typically in industries like pharmaceuticals, biotechnology, or manufacturing. Their duties include ensuring all documents are accurate, up-to-date, and compliant with regulatory standards. They may also help coordinate document reviews, track revisions, and assist in audits. This role is crucial for maintaining high-quality standards and supporting regulatory compliance.

What are the key skills and qualifications needed to thrive as a QA documentation associate?

To thrive as a QA Documentation Associate, you need attention to detail, strong organizational skills, and a background in quality assurance or documentation management, often supported by a relevant degree. Familiarity with document management systems (DMS), quality management software, and regulatory compliance standards such as ISO or GMP is typically required. Excellent written communication, time management, and collaboration skills distinguish top performers in this role. These abilities ensure accurate, compliant, and accessible quality documentation, which is critical for maintaining product standards and meeting regulatory requirements.

How does a QA documentation associate typically collaborate with other departments during an audit or inspection?

QA Documentation Associates play a crucial role during audits or inspections by working closely with quality assurance, regulatory, and production teams. They are responsible for ensuring that all documentation is up-to-date, organized, and readily accessible for review. During audits, they often coordinate with team members to gather required records and clarify documentation processes, helping to demonstrate compliance with industry standards. Effective communication and attention to detail are key, as the associate may need to quickly respond to auditor requests and ensure all paperwork accurately reflects current practices.

What is the difference between Qa Documentation Associate vs Qa Analyst?

AspectQa Documentation AssociateQa Analyst
Required CredentialsTypically a bachelor's degree in life sciences, quality assurance, or related field; certifications like CQE are a plusSimilar educational background; often holds certifications like CQE or ASQ certifications
Work EnvironmentWorks primarily in documentation, quality systems, and compliance departments within manufacturing or biotech companiesInvolves testing, data analysis, and process evaluation in quality assurance teams
Employer & Industry UsageCommonly employed in pharmaceutical, biotech, and manufacturing industries focusing on documentation and complianceUsed across similar industries, focusing on quality testing and process improvement

The main difference is that Qa Documentation Associates focus on maintaining and managing quality documentation and compliance records, while Qa Analysts are more involved in testing, data analysis, and process evaluation. Both roles require similar educational backgrounds and certifications, but their daily tasks and focus areas differ within the quality assurance field.

Is a QA Documentation Associate an entry level job?

A QA Documentation Associate role is often considered entry-level, especially for those with basic knowledge of quality assurance processes, documentation standards, and familiarity with tools like Microsoft Office or document management systems. However, some positions may require prior experience or specific certifications, so requirements can vary by employer.
Infographic showing various Qa Documentation Associate job openings in Frederick, MD as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $60,576 per year, or $29.1 per hour.

ServiceNow Quality Assurance Specialist

Rockville, MD • Hybrid


General Dynamics Information Technology
IT Services • 10K+ employees

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

88th of 226 rated it services

Good employer

Recommended by students

Good training


Full-time

Medical, Retirement, PTO

Posted 4 days ago


Job description

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REQ#: RQ227127Public Trust: MBI (T2) Requisition Type: Regular Your Impact

Own your opportunity to be on the frontlines of health innovation. Deliver for Americas health agency missions and enhance lives for hundreds of millions every day.

Job Description

GDIT is seeking a Quality Assurance Specialist to support the National Institutes of Health (NIH), National Institute of Allergy and Infectious Diseases (NIAID) under the Business Process and Information Management Branch (BPIMB) ServiceNow Support Services (SNSS) program.

In this role, you will develop, implement, and sustain quality control and testing processes that ensure NIAIDs ServiceNow platform, workflows, and associated documentation meet stringent quality assurance standards. You will be responsible for defining quality metrics, executing structured test cycles, validating system functionality, and performing formal and informal reviews throughout the development lifecycle.

The Quality Assurance Specialist will work closely with developers, administrators, business analysts, architects, and federal stakeholders to validate functionality, ensure compliance, and maintain comprehensive quality assurance documentation.

Other responsibilities will include:

  • Develop, implement, and maintain quality control methodologies aligned with NIH and NIAID standards.
  • Define quality metrics, acceptance criteria, scoring parameters, and quality assurance processes.
  • Create and execute test plans, test scripts, test cases, and traceability documentation for ServiceNow enhancements, integrations, and operational updates.
  • Conduct functional, regression, integration, and accessibility test cycles for ServiceNow modules and customizations.
  • Evaluate hardware, software, configurations, and documentation for compliance and accuracy.
  • Participate in design reviews, sprint demonstrations, release readiness sessions, and other formal and informal review stages throughout the development lifecycle.
  • Document defects, track resolution, validate fixes, and maintain accurate QA evidence throughout the release process.
  • Collaborate with ServiceNow developers, architects, and business analysts to confirm test results, clarify requirements, and ensure deployment readiness.
  • Maintain QA artifacts, test results, defect logs, traceability matrices, and compliance documentation.
  • Identify recurring issues or quality trends and provide recommendations for continual improvement.

Required Qualifications and Skills:

  • Bachelors degree (or equivalent experience).
  • 5 or more years of experience in software quality assurance, testing, or process quality in a large computer-based environment.
  • Hands-on experience testing or supporting ServiceNow in enterprise environments.
  • Demonstrated experience developing quality metrics, acceptance criteria, scoring parameters, and QA methodologies.
  • Demonstrated experiencedeveloping and executing test plans, test cases, test scripts, test data, and expected results.
  • Experience performing functional, regression, and integration testing.
  • Experience participating in structured lifecycle reviews such as design reviews, sprint demos, and release readiness checkpoints.
  • Familiarity with ITSM, ITOM, CMDB, SecOps, or related enterprise workflow testing.
  • Ability to analyze system behavior, workflows, and documentation to identify defects and recommend corrective actions.
  • Strong documentation skills with high attention to detail.
  • Experience in Agile environments with structured change and release management.
  • Strong communication and collaboration skills.
  • Ability to obtain and maintain NIH Public Trust.

Desired Skills:

  • Experience using ServiceNow Automated Test Framework (ATF).
  • Knowledge of accessibility and Section 508 validation processes.
  • Experience with API and integration testing through REST, SOAP, or MID Server patterns.
  • Experience supporting security or vulnerability response validation activities.
  • Experience creating QA dashboards or reports using ServiceNow or similar tools.
  • QA-related certification, such as CSQA, CSTE, ISTQB.
  • Experience working in federal health IT environments or NIH programs.


GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore a career in software development at GDIT and youll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.

Work Requirements
Years of Experience

5 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification
Travel Required

Less than 10%

Salary and Benefit Information

The likely salary range for this position is $93,662 - $109,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans


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About General Dynamics Information Technology

Sourced by ZipRecruiter

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US


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