Document defects, track resolution, validate fixes, and maintain accurate QA evidence throughout the release process. * Collaborate with ServiceNow developers, architects, and business analysts to ...
Document defects, track resolution, validate fixes, and maintain accurate QA evidence throughout the release process. * Collaborate with ServiceNow developers, architects, and business analysts to ...
Document defects, track resolution, validate fixes, and maintain accurate QA evidence throughout the release process. * Collaborate with ServiceNow developers, architects, and business analysts to ...
New
Document defects, track resolution, validate fixes, and maintain accurate QA evidence throughout the release process. * Collaborate with ServiceNow developers, architects, and business analysts to ...
New
ServiceNow Quality Assurance Specialist
$93K - $109K/yr
Document defects, track resolution, validate fixes, and maintain accurate QA evidence throughout the release process. * Collaborate with ServiceNow developers, architects, and business analysts to ...
ServiceNow Quality Assurance Specialist
$93K - $109K/yr
Document defects, track resolution, validate fixes, and maintain accurate QA evidence throughout the release process. * Collaborate with ServiceNow developers, architects, and business analysts to ...
Quality Assurance (QA) Representative
Fort Detrick, MD · On-site
$20.50 - $24.75/hr
... Assurance (QA) Representative to join our team at Fort Detrick in MD. With two decades of ... Your observations will be documented in daily RMS reports. * Observing Contractor Methods: Monitor ...
Quick apply
Quality Assurance (QA) Representative
Fort Detrick, MD · On-site
$20.50 - $24.75/hr
... Assurance (QA) Representative to join our team at Fort Detrick in MD. With two decades of ... Your observations will be documented in daily RMS reports. * Observing Contractor Methods: Monitor ...
Quality Assurance (QA) Representative
$20.50 - $24.75/hr
... Quality Assurance (QA) Representativeto join our team atFort Detrickin MD. With two decades of ... Your observations will be documented in daily RMS reports. * Observing Contractor Methods: Monitor ...
Quality Assurance (QA) Representative
$20.50 - $24.75/hr
... Quality Assurance (QA) Representativeto join our team atFort Detrickin MD. With two decades of ... Your observations will be documented in daily RMS reports. * Observing Contractor Methods: Monitor ...
Specialist IV, Quality Assurance
Rockville, MD · On-site
$130K - $150K/yr
Manage document lifecycle activities: storage, retrieval, approval, version control, publication ... Serve as procurement requestor for Quality Assurance Department needs. * Coordinate required ...
Specialist IV, Quality Assurance
Rockville, MD · On-site
$130K - $150K/yr
Manage document lifecycle activities: storage, retrieval, approval, version control, publication ... Serve as procurement requestor for Quality Assurance Department needs. * Coordinate required ...
Specialist IV, Quality Assurance
Rockville, MD · On-site
$130K - $150K/yr
Manage document lifecycle activities: storage, retrieval, approval, version control, publication ... Serve as procurement requestor for Quality Assurance Department needs. * Coordinate required ...
Specialist IV, Quality Assurance
Rockville, MD · On-site
$130K - $150K/yr
Manage document lifecycle activities: storage, retrieval, approval, version control, publication ... Serve as procurement requestor for Quality Assurance Department needs. * Coordinate required ...
PT Quality Assurance Associate
PT Quality Assurance Associate
PT Quality Assurance Associate
PT Quality Assurance Associate
PT Quality Assurance Associate
PT Quality Assurance Associate
PT Quality Assurance Associate
PT Quality Assurance Associate
PT Quality Assurance Associate Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy ...
PT Quality Assurance Associate Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy ...
QA Lead
Leesburg, VA · Remote
Drive adoption of AI-assisted quality engineering practices, leveraging generative AI to accelerate test design, automation development, defect analysis, documentation, and overall QA productivity ...
QA Lead
Leesburg, VA · Remote
Drive adoption of AI-assisted quality engineering practices, leveraging generative AI to accelerate test design, automation development, defect analysis, documentation, and overall QA productivity ...
QA Lead
Leesburg, VA · Remote
Drive adoption of AI-assisted quality engineering practices, leveraging generative AI to accelerate test design, automation development, defect analysis, documentation, and overall QA productivity ...
QA Lead
Leesburg, VA · Remote
Drive adoption of AI-assisted quality engineering practices, leveraging generative AI to accelerate test design, automation development, defect analysis, documentation, and overall QA productivity ...
Technical Quality Assurance Inspector
Hagerstown, MD · On-site
$34.18/hr
Ability to read, understand, and interpret technical schematics and engineering documentation ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...
Quick apply
Technical Quality Assurance Inspector
Hagerstown, MD · On-site
$34.18/hr
Ability to read, understand, and interpret technical schematics and engineering documentation ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...
Quality Assurance Engineer
Rockville, MD · On-site +1
$120K - $130K/yr
Track, document, and verify defect resolution. * Integrate automated tests into Continuous ... QA standards, tools, and best practices across the program. Agile Collaboration and Delivery
Quality Assurance Engineer
Rockville, MD · On-site +1
$120K - $130K/yr
Track, document, and verify defect resolution. * Integrate automated tests into Continuous ... QA standards, tools, and best practices across the program. Agile Collaboration and Delivery
Technical Quality Assurance Inspector
Hagerstown, MD · On-site
$34.18/hr
Ability to read, understand, and interpret technical schematics and engineering documentation ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...
Technical Quality Assurance Inspector
Hagerstown, MD · On-site
$34.18/hr
Ability to read, understand, and interpret technical schematics and engineering documentation ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...
Quality Assurance Specialist
Leesburg, VA · On-site
$75K - $90K/yr
Develop and review Quality and Operational documents, including SOPs, manufacturing records, test reports, and inspection records * Coordinate routine microbiological testing (in-process and finished ...
Quality Assurance Specialist
Leesburg, VA · On-site
$75K - $90K/yr
Develop and review Quality and Operational documents, including SOPs, manufacturing records, test reports, and inspection records * Coordinate routine microbiological testing (in-process and finished ...
Quality Assurance Engineer
Rockville, MD · Hybrid
$120K - $130K/yr
Track, document, and verify defect resolution. * Integrate automated tests into Continuous ... QA standards, tools, and best practices across the program. Agile Collaboration and Delivery
Quality Assurance Engineer
Rockville, MD · Hybrid
$120K - $130K/yr
Track, document, and verify defect resolution. * Integrate automated tests into Continuous ... QA standards, tools, and best practices across the program. Agile Collaboration and Delivery
Document quality assurance activities and create reports. * Working according to deadlines for delivery of the customers products. * Prompt and regular attendance. Position Type and Expected Hours of ...
Document quality assurance activities and create reports. * Working according to deadlines for delivery of the customers products. * Prompt and regular attendance. Position Type and Expected Hours of ...
Qa Documentation Associate information
See Frederick, MD salary details
$12.91 - $17.34
17% of jobs
$18.80 is the 25th percentile. Wages below this are outliers.
$17.34 - $21.77
24% of jobs
The median wage is $23.99 / hr.
$21.77 - $26.20
18% of jobs
$26.20 - $30.64
15% of jobs
$31.01 is the 75th percentile. Wages above this are outliers.
$30.64 - $35.07
10% of jobs
$35.07 - $39.50
8% of jobs
$39.50 - $43.93
5% of jobs
$43.93 - $48.37
3% of jobs
$48.37 - $52.80
0% of jobs
$52.80 - $57.23
0% of jobs
$57.23 - $61.66
0% of jobs
$12
$29
$61
How much do qa documentation associate jobs pay per hour?
What is a QA documentation associate?
What are the key skills and qualifications needed to thrive as a QA documentation associate?
How does a QA documentation associate typically collaborate with other departments during an audit or inspection?
What is the difference between Qa Documentation Associate vs Qa Analyst?
| Aspect | Qa Documentation Associate | Qa Analyst |
|---|---|---|
| Required Credentials | Typically a bachelor's degree in life sciences, quality assurance, or related field; certifications like CQE are a plus | Similar educational background; often holds certifications like CQE or ASQ certifications |
| Work Environment | Works primarily in documentation, quality systems, and compliance departments within manufacturing or biotech companies | Involves testing, data analysis, and process evaluation in quality assurance teams |
| Employer & Industry Usage | Commonly employed in pharmaceutical, biotech, and manufacturing industries focusing on documentation and compliance | Used across similar industries, focusing on quality testing and process improvement |
The main difference is that Qa Documentation Associates focus on maintaining and managing quality documentation and compliance records, while Qa Analysts are more involved in testing, data analysis, and process evaluation. Both roles require similar educational backgrounds and certifications, but their daily tasks and focus areas differ within the quality assurance field.
Is a QA Documentation Associate an entry level job?

ServiceNow Quality Assurance Specialist
Rockville, MD • Hybrid
7.8
Based on 63 frontline employees who took The Breakroom Quiz
88th of 226 rated it services
Good employer
Recommended by students
Good training
Uninterrupted breaks
Full-time
Medical, Retirement, PTO
Posted 4 days ago
Job description
Own your opportunity to be on the frontlines of health innovation. Deliver for Americas health agency missions and enhance lives for hundreds of millions every day.
Job DescriptionGDIT is seeking a Quality Assurance Specialist to support the National Institutes of Health (NIH), National Institute of Allergy and Infectious Diseases (NIAID) under the Business Process and Information Management Branch (BPIMB) ServiceNow Support Services (SNSS) program.
In this role, you will develop, implement, and sustain quality control and testing processes that ensure NIAIDs ServiceNow platform, workflows, and associated documentation meet stringent quality assurance standards. You will be responsible for defining quality metrics, executing structured test cycles, validating system functionality, and performing formal and informal reviews throughout the development lifecycle.
The Quality Assurance Specialist will work closely with developers, administrators, business analysts, architects, and federal stakeholders to validate functionality, ensure compliance, and maintain comprehensive quality assurance documentation.
Other responsibilities will include:
- Develop, implement, and maintain quality control methodologies aligned with NIH and NIAID standards.
- Define quality metrics, acceptance criteria, scoring parameters, and quality assurance processes.
- Create and execute test plans, test scripts, test cases, and traceability documentation for ServiceNow enhancements, integrations, and operational updates.
- Conduct functional, regression, integration, and accessibility test cycles for ServiceNow modules and customizations.
- Evaluate hardware, software, configurations, and documentation for compliance and accuracy.
- Participate in design reviews, sprint demonstrations, release readiness sessions, and other formal and informal review stages throughout the development lifecycle.
- Document defects, track resolution, validate fixes, and maintain accurate QA evidence throughout the release process.
- Collaborate with ServiceNow developers, architects, and business analysts to confirm test results, clarify requirements, and ensure deployment readiness.
- Maintain QA artifacts, test results, defect logs, traceability matrices, and compliance documentation.
- Identify recurring issues or quality trends and provide recommendations for continual improvement.
Required Qualifications and Skills:
- Bachelors degree (or equivalent experience).
- 5 or more years of experience in software quality assurance, testing, or process quality in a large computer-based environment.
- Hands-on experience testing or supporting ServiceNow in enterprise environments.
- Demonstrated experience developing quality metrics, acceptance criteria, scoring parameters, and QA methodologies.
- Demonstrated experiencedeveloping and executing test plans, test cases, test scripts, test data, and expected results.
- Experience performing functional, regression, and integration testing.
- Experience participating in structured lifecycle reviews such as design reviews, sprint demos, and release readiness checkpoints.
- Familiarity with ITSM, ITOM, CMDB, SecOps, or related enterprise workflow testing.
- Ability to analyze system behavior, workflows, and documentation to identify defects and recommend corrective actions.
- Strong documentation skills with high attention to detail.
- Experience in Agile environments with structured change and release management.
- Strong communication and collaboration skills.
- Ability to obtain and maintain NIH Public Trust.
Desired Skills:
- Experience using ServiceNow Automated Test Framework (ATF).
- Knowledge of accessibility and Section 508 validation processes.
- Experience with API and integration testing through REST, SOAP, or MID Server patterns.
- Experience supporting security or vulnerability response validation activities.
- Experience creating QA dashboards or reports using ServiceNow or similar tools.
- QA-related certification, such as CSQA, CSTE, ISTQB.
- Experience working in federal health IT environments or NIH programs.
GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace
OWN YOUR OPPORTUNITY
Explore a career in software development at GDIT and youll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.
5 + years of related experience
* may vary based on technical training, certification(s), or degree
Less than 10%
The likely salary range for this position is $93,662 - $109,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
About Our WorkWe are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
About General Dynamics Information Technology
Sourced by ZipRecruiter
GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Falls Church, VA, US
Website
What General Dynamics Information Technology employees say
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Benefits
Hours and flexibility
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