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The Senior Endpoint Engineer role is responsible for designing, deploying, managing, troubleshooting, and maintaining endpoint device configurations and endpoint management systems. The role involves analyzing complex technical challenges and developing appropriate solutions to maintain the overall integrity of the endpoint ecosystem. This includes devices such as desktops, laptops, tablets, and mobile devices critical to the company's global workforce. They collaborate with other IT professionals such as Service Support Teams, Network Engineers, and Cybersecurity Teams, to ensure endpoint devices and management systems are integrated seamlessly and securely within the broader IT infrastructure. The Senior Endpoint Engineer uses their extensive expertise in endpoint management platforms and supporting technologies to optimize device performance, ensure compliance, and enhance the end-user experience.
Responsibilities
WHAT THE ROLE WILL DO:

• Maintain endpoint hardware, software, and endpoint management systems in alignment with business needs and organizational standards defined

• Monitor endpoint performance and troubleshoot issues as they arise to continuously improve end-user experience and device reliability

• Manage and configure endpoint management platforms to support processes as per organizational needs

• Identify, prioritize, implement and maintain automated and orchestrated fulfillment mechanisms to optimize delivery of key endpoint services

• Coordinate with Service Support Teams, Network Engineers, and Cybersecurity Teams to plan and execute endpoint changes, ensuring effective implementation while maintaining security and operational continuity

• Collaborate with Cybersecurity Teams to identify and mitigate endpoint security threats to comply with a strict security compliance

• Work with Cybersecurity Teams to develop and implement endpoint security and resiliency policies, standards, and procedures to protect endpoint devices and ensure compliance with regulations

• Produce high-level design documentation where required

• Conduct technical research and analysis to address user requests for new or modified endpoint solutions or problem resolution.

• Manage vendor relationships to ensure effective procurement, deployment, and support of endpoint devices, tools and management platforms.

his role is not remote/ hybrid and will report to Sherwin-Williams Global Headquarters located at 1 Sherwin Way, Cleveland, OH 44113.
This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa. Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships
Must be eighteen years or older
Qualifications
Required Qualifications:

• 4-6+ years of experience in desktop or endpoint engineering

• Experience managing and maintaining endpoint management platforms

• Experience in endpoint benchmarking, monitoring, telemetry, and log management

• Experience in endpoint scripting and automation
• Experience with policy management tools and technologies, practices
• Bachelor's Degree in Computer Science or a related field. In lieu of a degree, at least 7 years of experience in the role of Desktop Engineer, Endpoint Engineer, or related position
• Must be legally authorized to work in the Untied States without sponsorship now or in the future for employment
• Must be at least eighteen (18) years of age

Preferred Qualifications:

• 5+ years of hands-on experience with Intune, and SCCM

• 5+ years of experience with endpoint scripting, automation, monitoring and performance benchmarking

• 5+ years of hands-on experience with policy management and software packaging
• Certifications such as Microsoft 365 Certified: Endpoint Administrator Associate

• Technical Skills:

• Operating Systems (eg. Windows, MacOS, iOS, Android, etc.)

• Endpoint Management Platforms (eg. Microsoft Intune, SCCM, etc.)

• Endpoint Monitoring (eg. Microsoft Endpoint Analytics, CrowdStrike, Splunk, etc.)

• Endpoint Scripting (eg. Powershell, Python, Bash, VB Script, etc.)

• Software Packaging

• Policy Management (eg. Intune, Active Directory, Group Policy Management Console, etc.)

About Us
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life ... with rewards, benefits and the flexibility to enhance your health and well-being
Career ... with opportunities to learn, develop new skills and grow your contribution
Connection ... with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.