Welcome to The Mission Inn Hotel & Spa, a legendary property in the Pyramid Global Hospitality ... Coordinate all aspects of group meetings, conferences, conventions, and special events, including ...
Welcome to The Mission Inn Hotel & Spa, a legendary property in the Pyramid Global Hospitality ... Coordinate all aspects of group meetings, conferences, conventions, and special events, including ...
Sales Manager
Riverside, CA · On-site
Welcome to The Mission Inn Hotel & Spa, a legendary property in the Pyramid Global Hospitality ... Proactively solicit and secure new business across key market segments, including corporate, group ...
Sales Manager
Riverside, CA · On-site
Welcome to The Mission Inn Hotel & Spa, a legendary property in the Pyramid Global Hospitality ... Proactively solicit and secure new business across key market segments, including corporate, group ...
Pyramid Hotel Group information
See Riverside, CA salary details
$12.54 - $14.18
3% of jobs
$14.18 - $15.82
9% of jobs
$17.31 is the 25th percentile. Wages below this are outliers.
$15.82 - $17.46
14% of jobs
The median wage is $19 / hr.
$17.46 - $19.11
25% of jobs
$19.11 - $20.75
20% of jobs
$21.23 is the 75th percentile. Wages above this are outliers.
$20.75 - $22.39
12% of jobs
$22.39 - $24.03
8% of jobs
$24.03 - $25.67
3% of jobs
$25.67 - $27.31
3% of jobs
$27.31 - $28.95
1% of jobs
$28.95 - $30.60
1% of jobs
$12
$19
$30
How much do pyramid hotel group jobs pay per hour?
As of Jul 27, 2026, the average hourly pay for pyramid hotel group in Riverside, CA is $19.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.07 per hour, depending on experience, location, and employer.
What is the difference between Pyramid Hotel Group vs Hotel Front Desk Agent?
| Aspect | Pyramid Hotel Group | Hotel Front Desk Agent |
|---|---|---|
| Primary Role | Oversees hotel operations, manages staff, and ensures guest satisfaction | Handles guest check-ins/outs, reservations, and customer service at the front desk |
| Required Credentials | Hospitality management experience, relevant certifications often preferred | High school diploma or equivalent; customer service skills |
| Work Environment | Management offices, hotel properties, team leadership | Front desk area, hotel lobby, customer service setting |
| Employer & Industry Usage | Hotel management companies, large hotel chains | Hotels, resorts, hospitality industry |
While Pyramid Hotel Group focuses on hotel management and leadership roles, a Hotel Front Desk Agent is primarily responsible for guest services at the front desk. Both roles are integral to the hospitality industry but differ in responsibilities, credentials, and work environment.
Who owns the Pyramid hospitality Group?
Pyramid Hotel Group is a privately owned hotel management company. It is owned by its founders and private investors, and it operates hotels across various brands and markets. Ownership details are not publicly disclosed in detail.
Is it hard to get hired at a hotel?
Getting hired at a hotel, including positions at Pyramid Hotel Group, typically involves submitting an application, demonstrating customer service skills, and sometimes completing interviews or background checks. The difficulty varies depending on the role, location, and current job market conditions, but entry-level positions often have a straightforward application process.
What is the highest paying hotel job?
The highest paying hotel job is typically the general manager position, which can earn a six-figure salary depending on the property's size and location. Other high-paying roles include regional managers and executive positions such as director of operations or revenue management, which require extensive experience and leadership skills.
What kind of career advancement opportunities exist within Pyramid Hotel Group for new employees?
Pyramid Hotel Group is known for promoting from within and providing clear pathways for career growth. New employees can take advantage of training and mentorship programs aimed at developing leadership and hospitality skills. Advancement often comes through cross-training in different departments, participating in management development programs, and demonstrating strong performance. The company culture encourages employees to set and pursue career goals, making it a supportive environment for those seeking long-term growth in the hospitality industry.
Is Pyramid hospitality a good company to work for?
Pyramid Hotel Group is a hospitality management company that employs staff in various hotel roles. Employee experiences can vary, but the company generally offers opportunities for career growth and development within the hotel industry. Prospective employees should research specific locations and roles for more detailed insights.
What is Pyramid Hotel Group?
Pyramid Hotel Group is a hotel management company that operates and manages hotels and resorts across the United States and internationally. The company provides a range of hospitality management services, including operations, sales and marketing, revenue management, and food and beverage oversight. Pyramid Hotel Group partners with major hotel brands as well as independent properties to enhance guest experiences and maximize property performance. Their portfolio includes luxury, upscale, and midscale hotels in various destinations.
What are the key skills and qualifications needed to thrive at Pyramid Hotel Group, and why are they important?
To thrive at Pyramid Hotel Group, you generally need experience in hospitality management, customer service excellence, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), hotel booking software, and industry certifications such as CHA (Certified Hotel Administrator) are commonly valued. Strong leadership, communication, and problem-solving skills help individuals excel when managing teams and guest experiences. These skills and qualifications are crucial for delivering outstanding service, operational efficiency, and guest satisfaction in a competitive hospitality environment.
What job categories do people searching Pyramid Hotel Group jobs in Riverside, CA look for? The top searched job categories for Pyramid Hotel Group jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Pyramid Hotel Group jobs? Cities near Riverside, CA with the most Pyramid Hotel Group job openings:
Job description
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Conde Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to The Mission Inn Hotel & Spa, a legendary property in the Pyramid Global Hospitality portfolio located in the heart of Riverside, California. Featuring 238 guest rooms and over 160,000 sq ft of meeting and event space, this AAA Four-Diamond, National Historic Landmark spans an entire city block and offers a truly unique and dynamic environment for hospitality professionals.At The Mission Inn Hotel & Spa, we are proud to deliver exceptional service within a setting rich in history and architectural beauty. As a member of our team, you'll be part of a community-driven environment where collaboration and connection are at the core of everything we do. Our work is purpose-driven, rooted in preserving the legacy of this iconic property while creating meaningful experiences for every guest.
We offer a wide range of opportunities across multiple departments, including guest services, food and beverage, housekeeping, sales and events, and more. Whether you are beginning your career or looking to grow within the industry, you'll find a supportive culture where your contributions are impactful and recognized.
Joining our team means becoming part of a people-first culture where your development and success are a priority. If you're ready to build your career at an iconic destination known for its history, scale, and influence, we invite you to explore opportunities at The Mission Inn Hotel & Spa and apply today.
#PGH-MI
What you will have an opportunity to do:
Position Summary
The Conference Services Manager serves as the primary liaison between clients and hotel
departments following the sale of meetings, conferences, conventions, social events, and group
business. This position is responsible for planning, coordinating, and executing all event details to
ensure exceptional guest satisfaction, seamless operations, and achievement of hotel revenue goals.
Essential Duties and Responsibilities
Act as the primary point of contact for clients from contract turnover through event
completion.
Coordinate all aspects of group meetings, conferences, conventions, and special events,
including guest rooms, meeting space, food and beverage functions, audiovisual
requirements, transportation, and special requests.
Conduct pre-convention, planning, and onsite meetings with clients to review event
requirements and expectations.
Prepare and distribute Banquet Event Orders (BEOs), group resumes, and other event
documentation accurately and in a timely manner.
Communicate event details effectively to all operational departments, including Banquets,
Culinary, Front Office, Housekeeping, Engineering, Security, and Audio Visual teams.
Facilitate weekly BEO and operations meetings to ensure event readiness and successful
execution.
Monitor group room blocks, pick-up reports, and event revenue to maximize profitability
and minimize attrition.
Manage event changes and resolve client concerns promptly and professionally.
Conduct site inspections and property tours as needed.
Ensure compliance with hotel policies, service standards, and contractual obligations.
Maintain strong client relationships to encourage repeat business and positive referrals.
Review final billing for accuracy and assist with collection of outstanding balances when
necessary.
Collaborate closely with the Sales team to support revenue generation and client retention
efforts.
Stay informed of industry trends and best practices to enhance guest experiences and
operational efficiency.
Qualifications
Education and Experience
Bachelor's degree in Hospitality Management, Business Administration, or a related field
preferred, but not required.
Minimum of three (3) years of experience in conference services, event management,
catering, hotel operations, or a related hospitality role.
Luxury hotel service standards experience, VIP guest experience, and coodination of
weddings, galas, and high profile social events preferred.
Knowledge, Skills, and Abilities
Strong knowledge of hotel operations, banquet service, and event planning.
Excellent organizational and project management skills with the ability to manage multiple
events simultaneously.
Exceptional verbal and written communication skills.
Strong customer service and relationship-building abilities.
Ability to work effectively with clients, vendors, and internal teams.
Proficiency with Microsoft Office Suite and hotel sales and catering software systems.
Strong problem-solving and decision-making skills.
Ability to work flexible schedules, including evenings, weekends, and holidays as business
needs require.
Physical Requirements
Ability to stand and walk for extended periods.
Ability to lift and carry up to 25 pounds occasionally.
Ability to move throughout the hotel property, including meeting and event spaces.
Work Environment
This position operates in a professional hotel environment with frequent interaction with guests,
clients, and team members. The role requires a high level of professionalism, attention to detail, and
responsiveness to client needs.
FLSA Status
Exempt
What are we looking for?
Compensation:
$70,304-
$70,304Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.