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Pwc Design Jobs in Boston, MA (NOW HIRING)

Pwc

Conversational AI and Agentic AI - Manager

Boston, MA · On-site

$99K - $232K/yr

In this role at PwC, you will have the opportunity to work within our Advisory practice, focusing ... user research to inform design decisions and improve user experience - Collaborating with ...

Pwc

Contact Center Transformation - Manager

Boston, MA · On-site

$99K - $232K/yr

... user interface design and development - Conducting discovery sessions to gather functional ... PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation ...

Pwc

AIT - AI Architect Director

Boston, MA · On-site

$134K - $410K/yr

You are expected to be a guardian of PwC's reputation, understanding that quality, integrity ... design patterns, evaluates platforms and tools, and guides technical teams to deliver reliable ...

Pwc

Commercial AI Strategy Director

Boston, MA · On-site

$122K - $504K/yr

You are expected to be a guardian of PwC's reputation, understanding that quality, integrity ... supporting the design and execution of go-to-market efforts. Your responsibilities include ...

Pwc

MDM PIM Manager

Boston, MA · On-site

$99K - $232K/yr

Those in data quality and operations at PwC will focus on the accuracy, completeness, and ... Responsibilities - Design and implement enterprise-wide Product Information Management solutions ...

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Pwc Design information

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$94

How much do pwc design jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for pwc design in Boston, MA is $62.71, according to ZipRecruiter salary data. Most workers in this role earn between $45.72 and $79.66 per hour, depending on experience, location, and employer.

What is PwC Design?

PwC Design is the creative and design-focused division of PricewaterhouseCoopers (PwC), one of the world's leading professional services firms. PwC Design specializes in user experience (UX), user interface (UI), service design, and digital product innovation. Their teams help clients solve complex business challenges by designing digital products, services, and experiences that are both user-friendly and aligned with business goals. PwC Design works across various industries, leveraging human-centered design principles and the global resources of PwC to deliver impactful solutions.

How does a PwC Design professional typically collaborate with clients and internal stakeholders throughout a project?

As a PwC Design professional, you will regularly collaborate with both clients and cross-functional teams, such as strategists, developers, and consultants. Early project phases often involve facilitating workshops to understand client needs and define project goals. Throughout the design process, you’ll present concepts, incorporate feedback, and iterate on solutions to ensure alignment with business objectives. This role requires strong communication skills and adaptability, as you will frequently balance client expectations with technical and brand guidelines to deliver impactful outcomes.

What are the key skills and qualifications needed to thrive as a PwC Design professional?

To thrive as a PwC Design professional, you need strong skills in user experience (UX), visual communication, and strategic thinking, typically supported by a degree in design or a related field. Familiarity with industry-standard design tools like Adobe Creative Suite, Figma, and prototyping platforms, as well as knowledge of agile methodologies, is commonly required. Excellent collaboration, problem-solving, and client communication skills help you deliver impactful solutions and work effectively within multidisciplinary teams. These skills ensure that design solutions meet client needs, align with business objectives, and contribute to innovation and client satisfaction.

What is the difference between Pwc Design vs Pwc Consulting?

AspectPwc DesignPwc Consulting
Primary FocusCreative design, branding, user experienceBusiness strategy, process improvement, management advice
Required SkillsDesign tools, creativity, user-centered designAnalytical skills, strategic thinking, industry knowledge
Work EnvironmentDesign studios, client-facing projectsCorporate offices, client consulting engagements
CertificationsDesign certifications (e.g., Adobe, UX certifications)Management or industry-specific certifications

While Pwc Design focuses on creative and user experience design, Pwc Consulting emphasizes strategic business solutions. Both roles are integral to PwC but serve different client needs and require distinct skill sets.

What are popular job titles related to Pwc Design jobs in Boston, MA?

For Pwc Design jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Pwc Design jobs in Boston, MA look for?

The top searched job categories for Pwc Design jobs in Boston, MA are:

Pwc Design jobs near you
Infographic showing various Pwc Design job openings in Boston, MA as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $130,436 per year, or $62.7 per hour.

Contact Center Transformation - Senior Associate

Pwc

Boston, MA • On-site

$77K - $202K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

PwC rating

8.3

Company rating: 8.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

26th of 72 rated business consultants

Job description

Industry/Sector

Not Applicable

Specialism

Data, Analytics & AI

Management Level

Senior Associate

Job Description & Summary

The Opportunity

As a Contact Center Transformation - Senior Associate, you will engage in the dynamic field of User Interaction Engineering within our Advisory practice. This role involves working directly with clients to innovate and enhance their contact center technologies, leveraging your skills in software and product innovation. As a Senior Associate, you will utilize your problem-solving abilities and critical thinking to navigate complex challenges, while building meaningful client relationships. You will also have the opportunity to mentor junior team members, fostering a collaborative environment that encourages growth and development.

In this role at PwC, you will be part of a team that focuses on delivering exceptional client service through the application of data, analytics, and AI. You will be expected to anticipate client needs and adapt to changing business contexts, using your technical skills to provide valuable insights and solutions. This position offers a chance to deepen your understanding of the business landscape and enhance your personal brand, all while contributing to the success of our clients and the firm.

Responsibilities

- Leading the transformation of contact center operations through innovative technology solutions
- Developing user-centric designs using AngularJS, React, and Vue.js frameworks to enhance customer interactions
- Conducting comprehensive user research and usability testing to inform design decisions and improve user experience
- Collaborating with cross-functional teams to customize and develop contact center software solutions
- Analyzing workflow processes to identify areas for improvement and streamline operations
- Creating interactive prototypes and mock-ups using Figma to visualize design concepts and gather stakeholder feedback
- Implementing digital accessibility standards to validate inclusive design for all users
- Utilizing industry trend analysis to inform strategic decisions and maintain competitive advantage
- Engaging in active listening and analytical thinking to address client needs and deliver tailored solutions
- Mentoring junior team members in human-centered design principles and best practices for user interface design

What You Must Have

- At least a Bachelor's degree
- At least 3 years of experience

What Sets You Apart

- Experience with AngularJS and React for UI development
- Proficiency in HTML5 and CSS for web design
- Utilizing Figma for creating interactive design prototypes
- Conducting usability testing to enhance user experience
- Developing customer-centric strategies for contact center transformation
- Analyzing workflows to optimize contact center operations
- Implementing omnichannel contact center solutions with Amazon Connect and Genesys CloudCX

Travel Requirements

Up to 80%

Job Posting End Date

The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

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About pwc

Sourced by ZipRecruiter

We know that the future success of our firm is contingent on equitable experiences for our people. From recruitment to partnership, we’re working hard to give every person an equitable opportunity to grow and to thrive as part of our community of solvers. We understand that establishing and maintaining a fair, equitable and welcoming environment for all people requires building a culture of belonging: a shift from awareness to empathy — while demonstrating inclusive leadership that cultivates trust among our people and our clients. PwC is committed to advancing diversity, equity and inclusion (DEI) through an evidence-based strategy designed to achieve well-defined and meaningful aspirational goals. Our aim is to solve problems for the long term, as that is how we build trust and continue to build on our culture of belonging. At the core of this endeavor are stated goals and a series of linked programs enabling targeted interventions at key moments in our employees’ career trajectories.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

London, London, UK

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