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Publisher Support Manager Jobs (NOW HIRING)

As our Technical Support Manager, you will own the support function for our PLG user base end-to ... review and publish process * Drive customer education through in-app guidance, onboarding ...

As our Technical Support Manager, you will own the support function for our PLG user base end-to ... review and publish process * Drive customer education through in-app guidance, onboarding ...

Minimum of 3 years of experience supporting website publishing or content management activities. * Experience working within Drupal or similar content management systems. * Knowledge of HTML and ...

Minimum of 3 years of experience supporting website publishing or content management activities. * Experience working within Drupal or similar content management systems. * Knowledge of HTML and ...

Support PMP packaging, deal strategy, and supply alignment for key buyers Who You Are: Required Experience * 5-7+ years' experience in Publisher Development, Supply Partnerships, Account Management ...

Through a mix of project management and hands-on desktop publishing, you will define, develop, and ... Providing font recommendations so that the fonts support the character set of the target language

Mission The Publisher Partnerships Manager exists to protect and grow revenue for Kargo's most ... Onboarding support accelerates publisher time-to-revenue -- New publisher onboarding is executed ...

Be Seen First

This role supports internal and external websites using Microsoft 365, SharePoint Online, Drupal ... Ability to manage multiple priorities in a fast-paced environment * Ability to work independently ...

Our Senior Publisher is a strategic and results-driven publishing professional to manage and grow a ... Provides project management support, tracking milestones, and ensuring deadlines are met. * Other ...

Our Senior Publisher is a strategic and results-driven publishing professional to manage and grow a ... Provides project management support, tracking milestones, and ensuring deadlines are met. * Other ...

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Publisher Support Manager information

See salary details

$22.5K

$67.9K

$121K

How much do publisher support manager jobs pay per year?

As of Jun 5, 2026, the average yearly pay for publisher support manager in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What is the difference between Publisher Support Manager vs Content Operations Specialist?

AspectPublisher Support ManagerContent Operations Specialist
CredentialsExperience in publishing, customer support, or account managementBackground in content management, editing, or digital publishing
Work EnvironmentCustomer support teams, publisher accounts, client communicationContent creation, editing, content platform management
Industry UsageUsed in publishing, media, and digital content companiesCommon in digital publishing, media companies, and content platforms
Search/Comparison IntentUnderstanding support roles in publishing companiesExploring content management and publishing operations

The Publisher Support Manager primarily focuses on supporting publishers, managing client relationships, and resolving account issues. In contrast, the Content Operations Specialist handles content workflows, editing, and platform management. While both roles involve publishing, the Support Manager emphasizes client support and account management, whereas the Specialist concentrates on content quality and platform processes.

Infographic showing various Publisher Support Manager job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $67,899 per year, or $32.6 per hour.

Executive Publisher, Springer Journals

Springernature

New York, NY

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

Job Title: Executive Publisher

Location: New York (Hybrid Working Model)

About Springer Nature

Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature

About the Role

The Springer Journals, Medicine & Life Sciences group is seeking a new Executive Publisher in the New York office to manage and develop the North American society journal portfolio.

The Executive Publisher drives the strategic growth, performance, and editorial development of a journal portfolio, while managing and developing a highperforming team and fostering strong relationships with editors, partners, and research communities.

Responsibilities

Lead & Develop a HighPerforming Team

  • Build a positive, engaged, and developmental team environment.

  • Set, communicate, and review clear objectives; support performance and resolve issues.

  • Provide coaching and encourage continuous improvement and autonomy.

  • Monitor well-being and foster alignment with the employer brand.

Drive Editorial & Portfolio Strategy

  • Deliver journals with strong author experience and strong engagement from editors/EBMs.

  • Develop and implement portfolio strategies aligned with wider priorities and market trends.

  • Set and monitor KPIs and performance targets using a datadriven approach.

  • Develop tactics to acquire and retain highquality content.

Engage with Editors & Research Communities

  • Build strong relationships with EiCs, EBMs, peer reviewers, and research communities.

  • Monitor and improve editorial service levels, especially manuscript handling times.

  • Identify community needs and industry trends (e.g., Open Science, OA, increasing output) and translate them into portfolio initiatives.

Manage Society & Institutional Partnerships

  • Ensure excellent service delivery for publishing partners; address any service issues proactively.

  • Maintain and grow relationships with key societies

  • Explore and acquire new opportunities with leading societies, associations and journal owners in your communities

Implement Strategy, Policies & Workflows

  • Ensure team understanding and execution of strategic priorities.

  • Apply market intelligence and data to guide portfolio decisions.

  • Lead adoption of new workflows, systems, and policies in collaboration with internal stakeholders.

Contribute to the Wider Journals Division

  • Participate in crossdepartmental projects and working groups.

  • Collaborate with Publishing Directors and peers to support wider organizational goals.

  • Act as subjectarea champion to enhance visibility and influence.

Experience, Skills & Qualifications

  • 2+ years of leadership experience managing and developing highperforming teams, including setting direction, coaching performance, and leading through change in a complex or matrixed environment.

  • Experience building and maintaining effective relationships with external partners, particularly academic societies, institutions, or journal owners.

  • 5+ years of experience contributing to or leading the strategic management of a journal or publishing portfolio, with responsibility for performance, growth, and longterm planning.

  • Experience managing journals at a Senior Publisher level preferred.

  • Strong stakeholder management and communication skills, with the credibility to engage and influence senior internal leaders, EditorsinChief, Editorial Boards, societies, and research communities.

  • Deep understanding of the scholarly publishing ecosystem and research lifecycle, ideally within life sciences, including editorial workflows, peer review, and research integrity.

  • Strong commercial and strategic mindset, with the ability to balance editorial excellence, author experience, partner expectations, and sustainable business outcomes.

  • Datadriven approach, with confidence using KPIs and performance insights to inform decisions and improve portfolio outcomes.

  • Familiarity with key industry trends such as Open Access, Open Research, and increasing publishing scale and complexity.

  • Demonstrated ability to implement strategy, policies, and new workflows, working collaboratively with crossfunctional teams.

  • Bachelor's degree required; advanced degree in a relevant field is advantageous, preferably in medicine or life sciences

Springer Nature Skills associated with this Job Profile include:

SN-Data analytics / Quantitative Skills, SN-Scientific Comprehension, SN-Market Intelligence, SN-Portfolio Development & Management, SN-Adaptability, SN-Builds Networks, SN-Goal Alignment, SN-Business Insights, SN-Strategic Mindset, SN-Consulting Skills, SN-Business Development

Springer Nature US provides a comprehensive and competitive benefits package which includes the benefit offerings listed below:

  • Medical, Dental and Vision

  • 401(k) with company match and contribution

  • Hybrid office working policy, Summer Hours, and paid time off

  • Flexible Spending and Commuter programs

  • Multiple Life insurance options

  • Disability coverage

  • Tuition Assistance

  • Voluntary benefits: Identity Theft Protection, Pet Insurance, and Legal Assistance Insurance

  • Employee Assistance Program

  • Family friendly benefits and a variety of employee discounts

  • An array of Employee Social Networks

US Annualized Base Salary Range: $115,000 - $135,000. This role is eligible for an annual performance-related bonus plan. The salary offer may vary based on work experience, education, skill level, and equity. The US salary range does not align with the salary ranges in other countries when converted to the currency of that country.

Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf poster.

At Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here: https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion

For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers/

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